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      • Faculty Publications  (435)

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      • September 1980 (Revised July 1981)
      • Supplement

      AT&T -- Long Lines Department National Account Selling (B)

      By: Thomas V. Bonoma and Benson P. Shapiro
      Keywords: Marketing; Telecommunications Industry
      Citation
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      Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (B)." Harvard Business School Supplement 581-032, September 1980. (Revised July 1981.)
      • September 1980 (Revised July 1981)
      • Supplement

      AT&T -- Long Lines Department National Account Selling (C)

      By: Thomas V. Bonoma and Benson P. Shapiro
      Keywords: Marketing; Telecommunications Industry
      Citation
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      Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (C)." Harvard Business School Supplement 581-033, September 1980. (Revised July 1981.)
      • June 1980 (Revised December 1980)
      • Supplement

      AT&T Long Lines (B), Telemarketing: Introduction to Video 1

      By: Benson P. Shapiro
      Keywords: Telecommunications Industry
      Citation
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      Shapiro, Benson P. "AT&T Long Lines (B), Telemarketing: Introduction to Video 1." Harvard Business School Supplement 580-146, June 1980. (Revised December 1980.)
      • May 1980 (Revised September 1985)
      • Case

      AT&T Long Lines: Marketing Telemarketing (A)

      By: Benson P. Shapiro
      Keywords: Marketing Communications; Telecommunications Industry
      Citation
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      Shapiro, Benson P. "AT&T Long Lines: Marketing Telemarketing (A)." Harvard Business School Case 580-145, May 1980. (Revised September 1985.)
      • February 1979 (Revised October 1982)
      • Case

      Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978

      By: Michael E. Porter
      Keywords: Applied Optics; History; Competition; Information Technology; Communications Industry; Communications Industry
      Citation
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      Porter, Michael E. "Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978." Harvard Business School Case 379-139, February 1979. (Revised October 1982.)
      • February 1979 (Revised July 1985)
      • Case

      Fiber-Optics Industry (A): Products, Technology, and Markets--1978

      By: Michael E. Porter
      Keywords: Competition; Competitive Strategy; Hardware; Communications Industry; Communications Industry
      Citation
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      Porter, Michael E. "Fiber-Optics Industry (A): Products, Technology, and Markets--1978." Harvard Business School Case 379-136, February 1979. (Revised July 1985.)
      • February 1978 (Revised September 1986)
      • Case

      AT&T -- Long Lines Department National Account Selling (A)

      By: Benson P. Shapiro
      Keywords: Marketing; Communication; Strategy; Telecommunications Industry
      Citation
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      Shapiro, Benson P. "AT&T -- Long Lines Department National Account Selling (A)." Harvard Business School Case 578-119, February 1978. (Revised September 1986.)
      • November 1976
      • Teaching Note

      Hot Line, Inc., Teaching Note

      By: Jeffrey G. Miller and Steven C. Wheelwright
      Keywords: Telecommunications Industry
      Citation
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      Miller, Jeffrey G., and Steven C. Wheelwright. "Hot Line, Inc., Teaching Note." Harvard Business School Teaching Note 677-089, November 1976.
      • fall 1976
      • Article

      Intellect on Television: The Quiz Show Scandals of the 1950's

      By: R. S. Tedlow
      Keywords: Television Entertainment; Society; Telecommunications Industry
      Citation
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      Tedlow, R. S. "Intellect on Television: The Quiz Show Scandals of the 1950's." American Quarterly 28, no. 4 (fall 1976): 483–495.
      • February 1974 (Revised August 1980)
      • Case

      AT&T Co.--1974

      By: Thomas R. Piper
      Keywords: Telecommunications Industry
      Citation
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      Piper, Thomas R. "AT&T Co.--1974." Harvard Business School Case 274-156, February 1974. (Revised August 1980.)
      • Research Summary

      Impact of Technology on Industry Structure and Competitive Strategy

      By: Stephen P. Bradley
      Stephen Bradley’s research has focused for several years on the impact of technology on industry structure and competitive strategy. In particular he has been studying the convergence of information technology and telecommunications and how this convergence is... View Details
      • Research Summary

      Overview

      By: John A. Deighton
      Professor Deighton conducts research at the intersection of information technology and marketing. He is interested in the complementary uses of human and artificial intelligence and creativity in areas such as advertising, content creation, and online retailing. He... View Details
      Keywords: Marketing; Media; Information Technology; Advertising Industry; Advertising Industry; Advertising Industry; Advertising Industry; Advertising Industry; Advertising Industry; North and Central America; Asia; Europe
      • Research Summary

      Public Policy and Markets

      By: Willis M. Emmons
      William (Willis) M. Emmons III is investigating the interaction of public policy, markets, business strategy, and performance at the levels of firm, industry, and society. Emmons' approach draws heavily on economic theories of industrial organization, market failure,... View Details
      • Teaching Interest

      Strategy and Technology

      By: Andy Wu

      The Strategy and Technology elective course explores the unique aspects of creating effective strategies for technology-intensive businesses.

      • What strategies win in markets with network effects?
      • How can technology be... View Details
      Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Patents; Business Strategy; Competitive Advantage; Competitive Strategy; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Technology Adoption; Technology Networks; Technology Platform; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry
      • Teaching Interest

      Strategy and Technology (Elective Curriculum)

      By: David B. Yoffie

      This course explores the unique aspects of creating effective management and investment strategies for technology-intensive businesses. What strategies can win in markets with strong network effects? How can firms leverage technology to build multi-sided platforms?... View Details

      Keywords: Strategy; Information Technology; Technology Platform; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; United States; China; Israel; Taiwan
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