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- All HBS Web
(943)
- Faculty Publications (456)
- August 1984 (Revised May 1992)
- Case
MCI Telecommunications Corp. (C): Data Communications Market Opportunity Assessment
By: John F. Cady and Frank V. Cespedes
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (C): Data Communications Market Opportunity Assessment." Harvard Business School Case 585-097, August 1984. (Revised May 1992.)
- August 1984 (Revised October 1984)
- Teaching Note
Telecommunications in Transition, Teaching Note
Keywords: Telecommunications Industry
- June 1984 (Revised March 1986)
- Case
AT&T and the Access Charge
By: Richard H.K. Vietor and Dekkers L. Davidson
Vietor, Richard H.K., and Dekkers L. Davidson. "AT&T and the Access Charge." Harvard Business School Case 384-208, June 1984. (Revised March 1986.)
- February 1984 (Revised April 1986)
- Background Note
Telecommunications in Transition
By: Richard H.K. Vietor and Dekkers L. Davidson
Vietor, Richard H.K., and Dekkers L. Davidson. "Telecommunications in Transition." Harvard Business School Background Note 384-207, February 1984. (Revised April 1986.)
- February 1983 (Revised February 1986)
- Case
International Telephone & Telegraph Corp. (A&B) (Condensed)
By: Michael Beer
Keywords: Telecommunications Industry
Beer, Michael. "International Telephone & Telegraph Corp. (A&B) (Condensed)." Harvard Business School Case 483-105, February 1983. (Revised February 1986.)
- November 1982
- Case
Conversion Training at New England Telephone (A)
By: D. Quinn Mills and E. Mary Lou Balbaky
Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
- November 1982
- Case
Conversion Training at New England Telephone (B)
By: D. Quinn Mills and E. Mary Lou Balbaky
Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (B)." Harvard Business School Case 383-100, November 1982.
- November 1982 (Revised March 1994)
- Case
Madison Wire and Cable Corp. (B)
By: Stephen P. Bradley and William S. Krasker
Keywords: Telecommunications Industry
Bradley, Stephen P., and William S. Krasker. "Madison Wire and Cable Corp. (B)." Harvard Business School Case 183-118, November 1982. (Revised March 1994.)
- October 1982
- Case
Assessing Managerial Talent at AT&T (A) (Condensed)
By: Michael Beer
Keywords: Talent and Talent Management; Leadership Development; Human Resources; Management; Telecommunications Industry; United States
Beer, Michael. "Assessing Managerial Talent at AT&T (A) (Condensed)." Harvard Business School Case 483-056, October 1982.
- October 1982
- Case
Fiber-Optics Industry (C)
By: Michael E. Porter and John R. Wells
Keywords: Telecommunications Industry
Porter, Michael E., and John R. Wells. "Fiber-Optics Industry (C)." Harvard Business School Case 383-043, October 1982.
- September 1982 (Revised March 1984)
- Case
AT&T: 8.70 Bonds
By: David E. Bell
Bell, David E. "AT&T: 8.70 Bonds." Harvard Business School Case 183-083, September 1982. (Revised March 1984.)
- September 1982
- Case
New York Telephone Co.: The MTS Piece-Part Model
Schleifer, Arthur, Jr. "New York Telephone Co.: The MTS Piece-Part Model." Harvard Business School Case 183-084, September 1982.
- May 1982
- Supplement
MCI Telecommunications Corp. (A2)
By: John F. Cady and Frank V. Cespedes
Keywords: Telecommunications Industry
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (A2)." Harvard Business School Supplement 582-139, May 1982.
- May 1982
- Background Note
Busy Signals: Telecommunications in Transition
By: John F. Cady and Frank V. Cespedes
Keywords: Telecommunications Industry
Cady, John F., and Frank V. Cespedes. "Busy Signals: Telecommunications in Transition." Harvard Business School Background Note 582-138, May 1982.
- February 1982 (Revised May 1992)
- Case
MCI Telecommunications Corp. (A): Corporate and Marketing Strategy
By: John F. Cady and Frank V. Cespedes
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (A): Corporate and Marketing Strategy." Harvard Business School Case 582-106, February 1982. (Revised May 1992.)
- February 1982
- Supplement
MCI Telecommunications Corp. (A1)
By: John F. Cady and Frank V. Cespedes
Keywords: Telecommunications Industry
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (A1)." Harvard Business School Supplement 582-107, February 1982.
- February 1982
- Case
MCI Telecommunications Corp. (B): Customer Service Strategy and Organization
By: John F. Cady and Frank V. Cespedes
Keywords: Customer Relationship Management; Customer Focus and Relationships; Strategy; Telecommunications Industry
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (B): Customer Service Strategy and Organization." Harvard Business School Case 582-108, February 1982.
- January 1982
- Case
New York Telephone Co.: The 1975 Revenue Forecast
Schleifer, Arthur, Jr. "New York Telephone Co.: The 1975 Revenue Forecast." Harvard Business School Case 182-060, January 1982.
- February 1981
- Supplement
AT&T Long Lines (D), Telemarketing: Introduction to Video 3
Shapiro, Benson P. "AT&T Long Lines (D), Telemarketing: Introduction to Video 3." Harvard Business School Supplement 581-082, February 1981.