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  • 13 Aug 2024
  • Research & Ideas

Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

The CrowdStrike tech security outage in July revealed the true interdependence—and fragility—of global computer systems. Following several high-profile data breaches, policymakers are calling on businesses to do more to fix code... View Details
Keywords: by Jay Fitzgerald; Technology; Information Technology; Computer; Web Services
  • 17 Feb 2015
  • HBS Case

HBS Cases: The Battle for San Francisco

home for restaurants, art, and culture at night. And more and more, tech businesses are locating here. “This is a place where the effects of inequality appear to be heightened and most palpable” In doing so, however, technology workers... View Details
Keywords: by Michael Blanding; Technology

    Feng Zhu

    Feng Zhu is the MBA Class of 1958 Professor of Business Administration at Harvard Business School, where he leads the Platform Lab within the Digital, Data, and Design Institute, co-chairs the Harvard Business Analytics Program, and serves as the course head for the... View Details

    • 20 Sep 2017
    • News

    Lessons from Yelp’s Empirical Approach to Diversity

    • August 2023
    • Case

    Quotient

    By: Thomas R. Eisenmann and Matt Higgins
    The founders of Quotient, a web-based service for onboarding new engineers, face decisions about how to bring their nascent product to market amidst a tech sector contraction. View Details
    Keywords: Engineers; Entrepreneurial Management; Growth; Go-to-market; Product Management; Entrepreneurship; Business Startups; Product Launch; Market Entry and Exit; Strategy; New York (city, NY); San Francisco
    Related
    • 09 Apr 2015
    • News

    Links to iPhone create conundrum for Apple’s wristy business

    • 05 Sep 2017
    • News

    Using Language to Build a Global Company

    • 01 Nov 2024
    • In Practice

    Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

    From tech to media to management consulting firms, layoffs are back. Downsizing during a healthy economy can help lay the foundation for efficient growth or make space for new roles that harness newer technology, such as artificial... View Details
    Keywords: by Rachel Layne; Technology; Information Technology
    • 13 Mar 2019
    • News

    Amazon gets an edge with its secret squad of PhD economists

    • August 2022 (Revised October 2023)
    • Case

    Bajaj Finance: Building an Omnipresent Financial Services Firm

    By: Das Narayandas and Rachna Tahilyani
    Bajaj Finance, India’s largest consumer finance firm with $20.9 billion of assets across 50.5 million customers, is on a journey to transform itself from a traditional firm that sells loans and other financial products through brick-and-mortar outlets to an omnipresent... View Details
    Keywords: Financial Institutions; Transformation; Financial Instruments; Customer Satisfaction; Internet and the Web; Customer Focus and Relationships; India
    Related
    • 02 Oct 2019
    • News

    Apple, Facebook, Amazon, Google – Who Won the Summer? Plus, WeWork’s Fall from Grace

      N. Louis Shipley

      Lou Shipley is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School. Lou is a three-time technology CEO, most recently at Black Duck Software.

      Lou teaches four sales courses at HBS. He specializes in tech entrepreneurship,... View Details

      • 19 Apr 2018
      • Video

      Hour 72+ Wins 2018 New Venture Competition Business Track

      • 03 Feb 2003
      • Research & Ideas

      Web Services

      Movie buffs may recall that "plastics" was the whispered tip to Dustin Hoffman in The Graduate; if the movie were remade today, "Web services" might replace that advice. An overflow audience already seemed to know this, crowding a Hawes Hall... View Details
      Keywords: by Julia Hanna; Service
      • 25 Mar 2022
      • Video

      Omobola Johnson

      Omobola Johnson, the former Minister of Communication Technology in Nigeria, emphasizes the importance of local content development and ICT skill capacitation in response to the burgeoning tech industry in Nigeria. View Details
      • 13 Oct 2017
      • News

      Google and Amazon are ready to disrupt small business lending, former Obama advisor says

      • 06 Dec 2016
      • Video

      Technology Sector at HBS

      • Career Coach

      Claire DSilva

      Claire led Strategic Business Development at Klarna before HBS and has previous experience in Strategy at Chase in New York. She led hiring for groups at both organizations and can provide insight into what they’re looking for in a candidate. She spent last summer in... View Details
      • January 2024 (Revised May 2024)
      • Case

      Runa

      By: Paul Gompers and Carla Larangeira
      In early 2022, Courtney McColgan, founder and CEO of Runa, a human resources and payroll Software-as-a-Service platform, faced an unexpected tech market downturn. Founded in 2018, Runa catered to small and medium-sized businesses in Mexico, offering an affordable and... View Details
      Keywords: Business Startups; Volatility; Entrepreneurship; Decision Making; Leadership; Management; Venture Capital; Organizational Change and Adaptation; Business Growth and Maturation; Latin America
      Related
      • Career Coach

      Claire D'Silva

      Claire led Strategic Business Development at Klarna before HBS and has previous experience in Strategy at Chase in New York. She led hiring for groups at both organizations and can provide insight into what they’re looking for in a candidate. She spent last summer in... View Details