Publications

17 Sep 2021
News

AI Can Help Address Inequity — If Companies Earn Users’ Trust

13 Nov 2019
Working Paper Summaries

Shareholder Activism and Firms’ Voluntary Disclosure of Climate Change Risks

Keywords: by Caroline Flammer, Michael W. Toffel, and Kala Viswanathan

29 Jul 2021
News

Medical debt was cut nearly in half in states that expanded Medicaid

16 Jul 2020
News

Big Pharma Exec Says Lawmakers Touting Vaccine By Year’s End Doing ‘Grave Disservice’

03 May 2016
News

Is Political Activism Actually Good for Business?

18 May 2017
Blog Post

Why We Recruit: Hilton

interest in recruiting at HBS, but it was more targeted in the past based on specific roles. This year we launched a structured MBA rotational program where MBAs have an opportunity to work across different functions of the company (e.g.... View Details

Keywords: Hospitality

April 2005 (Revised January 2007)
Case

Furman Selz LLC (A): A Tale of Two Acquisitions

By: Nancy D. Beaulieu, Boris Groysberg and Kyle Doherty

Profiles a firm that was reacquired by two companies with different degrees of success. Highlights integration challenges present in acquisition deals when the primary assets of the target are human capital. Focuses on Furman Selz's acquisition by Xerox in 1987; its... View Details

Keywords: Mergers and Acquisitions; Transition; Valuation; Human Capital; Compensation and Benefits; Integration; Organizational Culture; Banking Industry; Financial Services Industry; United States

28 Feb 2017
Working Paper Summaries

Patent Trolls and Small-Business Employment

Keywords: by Ian Appel, Joan Farre-Mensa, and Elena Simintzi

14 Sep 2011
News

Obama green-tech program that backed Solyndra struggles to create jobs

July 2016 (Revised October 2018)
Case

Tolaram: Innovating in Africa

By: Derek van Bever and Efosa Ojomo

Tolaram is a Singaporean company that began operations selling textiles in Nigeria in the 1970s. Executives and brothers, Haresh and Sajesh Aswani, however, saw an opportunity to create an instant noodle market in the country. In 1988, they began importing Indomie... View Details

Keywords: Fast Moving Consumer Goods; Business Model; Disruptive Innovation; Vertical Integration; Emerging Markets; Consumer Products Industry; Nigeria; Africa

August 2019 (Revised March 2023)
Case

Rand Fishkin at Moz (A)

By: Thomas R. Eisenmann

In 2016, senior management at Moz, a venture capital–backed startup providing software tools for digital marketing professionals, must decide how to address a looming cash flow crisis precipitated by failed efforts to broaden its product line. Seattle-based Moz had... View Details

Keywords: Startups; Scaling; Entrepreneurship; Failure; Business Startups; Diversification; Growth Management; Technology Industry

May 2002 (Revised September 2002)
Teaching Note

Creating New Services, Module Overview Note TN

By: Frances X. Frei

Taught in Managing Service Operations, an elective course in the Harvard Business School MBA program. Appropriate for any service course or service module within an operations or new product development course that targets MBA or executive education students.... View Details

Keywords: Service Operations; Product Development; Business Education; Product Positioning

11 Jan 2011
News

Clean Energy Sector Hit by Financing Crunch

13 Jan 2017
News

Not Just A Crock: The Viral Word-Of-Mouth Success Of Instant Pot

May 1995 (Revised April 1998)
Case

AT&T Paradyne

By: Robert S. Kaplan

A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details

Keywords: Decisions; Product; Corporate Accountability; Activity Based Costing and Management; System; Performance Efficiency; Financial Reporting; Operations; Technology Industry; Telecommunications Industry

06 Feb 2019
HBS Seminar

Mohammad Akbarpour, Stanford University

October 1994
Case

Yokohama Corporation, Ltd. (A): The Yokohama Production System

Yokohama is in the middle of a supplier chain: it supplies Tokyo Motors and several other automobile manufacturers, and it is in turn supplied by Kamakura Ironworks. This case describes this supplier chain and the interorganizational cost systems that have evolved in... View Details

Keywords: Cost Accounting; Supply Chain; Auto Industry; Japan

Find at Harvard

August 2000 (Revised August 2005)
Case

STAR TV in 1993

Describes STAR TV, a pan-Asian satellite network that has standardized its strategy across its target markets. STAR's acquisition by Rupert Murdoch's News Corporation provides an opportune point to analyze whether the viability of this strategy is likely to increase or... View Details

Keywords: Integration; Adaptation; Globalization; Television Entertainment; Telecommunications Industry