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  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

articulated by (HBS professor) Michael Porter, will be most successful when the collection of integrated and aligned activities enable the company to offer a value proposition—whether low total cost, product leadership, complete customer... View Details
Keywords: by Martha Lagace
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

work together to create all aspects of the urban environment. Also necessary are new systems and processes for helping cities operate efficiently and effectively, including the use of new information and communication technologies already... View Details
Keywords: by Staff; Energy; Utilities
  • 19 Dec 2006
  • First Look

First Look: December 19, 2006

lock-in in light of hyperbolic discounting, multiple selves, and wise policy design. Download working paper: http://www.hbs.edu/research/pdf/07-038.pdf The Political Economy of Capitalism Author:Bruce R. Scott Abstract Capitalism is often defined as an economic View Details
Keywords: Sean Silverthorne
  • 19 Nov 2001
  • Research & Ideas

Wrapping Your Alliances In a World Wide Web

systems. That translates into long and inconsistent lead times." 50 A number of technology providers are offering Internet-based products that address exactly this problem. Some of them concentrate on integrating information View Details
Keywords: by Andrew McAfee
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

of (systemic) invention. The opportunity, therefore, is to start reinventing the future health care delivery system that will sustainably deliver prevention and sick care in a post-COVID world. Amy C. Edmondson (@AmyCEdmondson) is the... View Details
Keywords: by Danielle Kost
  • 04 Mar 2014
  • First Look

First Look: March 4

organizations. In this article, we review and integrate this literature and suggest directions for future research. We first briefly review the early history of psychological safety research and then examine contemporary research at the... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

organized systems for improvement. Traditional structures and cultures within AHCs, although well suited to the tripartite missions of teaching, research, and clinical care, are not easily adaptable to the tasks of measuring, reporting,... View Details
Keywords: Martha Lagace
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

experience in the for-profit sector? Mario Morino: My background was in the IT industry, working in systems management, which is fundamentally about tracking the performance and integrity of large computing... View Details
Keywords: by Julia Hanna
  • 22 Mar 2011
  • First Look

First Look: March 22

in the credit market that have deep roots in the system's structure, conduct, and regulation. The time has come for a clear-eyed assessment of what happened and how the system should be strengthened and restructured. Such reform will have... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2012
  • First Look

First Look: February 7

an integral component of the FAA's Traffic Flow Management (TFM) procedures. CDM allows the FAA to act as a mediator when managing TFM programs, transferring as much decision making as possible to the individual airlines. Although this... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

self-report of the licensee. The self-reporting aspect of the environment gives rise to demand for auditing by the licensor or third-party attestation by the licensee. We characterize the optimal royalty contract, accounting system choice... View Details
Keywords: Martha Lagace
  • 05 Apr 2004
  • What Do You Think?

Should We Brace Ourselves for Another Era of M&A Value Destruction?

terms of value created for customers, employees, and shareholders? If the latter, is it the natural result of a system of incentives geared to short-term financial rather than longer-term business benefits? And what does it say about the... View Details
Keywords: by James Heskett
  • 03 Feb 2003
  • Research & Ideas

Web Services

service technologies from a provider, customer, and investor perspective. Customers are concerned with integration and driving down costs, said Steven Lewis, Microsoft's general manager of .net market development. "There is a lot of... View Details
Keywords: by Julia Hanna; Service
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

With corporate America rocked by revelations of conflict of interest, malfeasance, negligence, and greed, a group of HBS professors recently gathered to review the current crisis. Is it a case of dé jà vu or an unprecedented, systemic... View Details
Keywords: by Garry Emmons
  • November 1996 (Revised August 1997)
  • Case

Project "Dial-Tone"

By: William A. Sahlman and Andrew S. Janower
Bob Hellman, a partner in a West Coast middle-market buyout firm, is attempting to simultaneously acquire and merge three disparate firms in the rapidly consolidating telemarketing services industry. Hellman must value the individual companies as well as the combined... View Details
Keywords: Complexity; Private Equity; Integration; Mergers and Acquisitions; Negotiation Deal; Strategic Planning; Investment; Opportunities; Valuation; Service Industry
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  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=50576 Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations rely on... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

creation of a system of secure land titles, and a homestead program to encourage cultivation of public lands. During the first phase of American occupation (1898–1918), we find that the progress of implementing these reforms was very... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

Case 707-559 Describes the joint efforts of the German health plan KKH and Essen University Hospital to develop an integrated practice unit (IPU), and the West German Headache Center's efforts to improve the quality of migraine care.... View Details
Keywords: Martha Lagace
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

and shareholder expectations, and is investing well in its people and information resources. To help companies ensure that the board receives the right information about company strategy and performance, as well as feedback about the board's own performance, we have... View Details
Keywords: by Robert S. Kaplan
  • 24 Aug 2010
  • First Look

First Look: August 24

the partnership agreed to implement holistic change. This included a shift from geographical to sector structure and a new profit-sharing system that encouraged partners to work together for the benefit of the firm as a whole. Amidst the... View Details
Keywords: Sean Silverthorne

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