Systems Integration - Publications - Faculty & Research

17 Mar 2008
Research & Ideas

The Lessons of Business History: A Handbook

even cartels treat them as valid and often successful forms of business enterprise rather than inferior options to large, vertically integrated firms. Q: Is there a major theme running through the book? A: For me, a major theme is the... View Details

Keywords: by Sean Silverthorne

01 Dec 2023
News

Rounding the Bend

Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

integrated Customer Relationship Management (CRM) systems depending upon design and implementation. And, increasingly the integrated systems can... View Details

Keywords: by Benson Shapiro

Web

Social Enterprise - Faculty & Research

lives of people and their societies. Rather, some organizations would be better off measuring shorter-term outputs or individual outcomes. Funders such as foundations and impact investors are better positioned to measure systemic impacts.... View Details

2019
Working Paper

Thinking Outside the Box (12): The Benefits of Increased Transparency in Employer-Sponsored Health Insurance for the 180 Million Insured

By: Regina E. Herzlinger and Barak D. Richman

Economists have long noted that the tax exclusion of employer-sponsored insurance (ESI) caused workers to purchase health plans that differ in price and other characteristics from those they would otherwise choose for themselves. We explore the short-term and long-term... View Details

Keywords: After-tax Income; Consumer-driven Health Care; Health Care Costs; Health Insurance; Income Inequality; Tax Policy; Health Care and Treatment; Cost; Insurance; Income; Equality and Inequality; Taxation; Policy; United States

Citation

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26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

emphasized autonomy as an operating norm, to the point where employees who had worked in more conventional organizations found the transition jarring. Leaders integrated crowdsourcing into decision-making, most notably in the firm’s... View Details

Keywords: by Ranjay Gulati

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

organizations successfully integrate new technologies into their operations. "In an industry context in which individual heroism and skill are assumed to be critical determinants of important outcomes," they write, "this... View Details

Keywords: by Hilah Geer

05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

Refugees' Attitudes Towards Compromise and Civil War Termination By: Fabbe, Kristin, Chad Hazlett, and Tolga Sınmazdemir Abstract— Civilians who have fled violent conflict and settled in neighboring countries are integral to processes of... View Details

Keywords: Dina Gerdeman

Web

Entrepreneurial Management Curriculum - Faculty & Research

required to succeed as an entrepreneurial manager. The knowledge, skills, tools, and frameworks that TEM develops are built upon the foundation of your other RC courses including TOM, LEAD, LCA, FRC, Marketing, Strategy, and Finance, View Details

Web

Presentations - Institute For Strategy And Competitiveness

bypass graft (CABG) surgery at two U.S. hospitals, Intermountain and Baylor Heart, and Narayana Health (NH), in India. All three hospitals use modern... January 2020 Value-Based Health Care Delivery: Systems View Details

25 Aug 2015
First Look

First Look Tuesday

large body of research and presenting a new framework that attempts to integrate these new findings, our hope is to motivate new research about how to support more moral workplace behavior that starts from what we know now. Publisher's... View Details

19 Sep 2023
Blog Post

2023 Summer Internships in Business & Environment

Consultant at McKinsey & Company and Program Associate at the Education Outcomes Fund. Jake Sweed (MBA 2024, Section G), Summer Internship: Chief of Staff to the CEO, TS Conductor While the electricity system is the backbone of the... View Details

Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

Assistant Professor of Business Administration Kaplan's co-authored 2021 article, “Accounting for Climate Change,” introduced the E-liability carbon accounting system for measuring corporate supply chain emissions and won Harvard Business... View Details

04 Sep 2018
First Look

New Research and Ideas, September 4, 2018

an electronic version of a patient questionnaire that had been designed and vetted by a group of subspecialty experts. We integrated that survey into our EHR. To assess the effects of our new EHR system and... View Details

Keywords: Dina Gerdeman

Teaching Interest

Managing Human Capital: Keeping Hope Alive in Organizations (Not offered 2013-2014)

Managing Human Capital has been specifically designed to teach practical skills for the general manager who seeks to manage both other people and his or her own career with optimal effectiveness. Any and all students who believe they will need to effectively manage... View Details

Web

Advisory Board - Entrepreneurship

the Executive Committee for TN. Andy was integral in the sale to MBNA of a major operating division, TNFS, one of the largest credit card origination companies in the United States. Earlier, Andy worked in the Corporate Development... View Details

02 Apr 2013
First Look

First Look: April 2

or incentives, but a model of innovation that too often fragments efforts by treatment modality (drugs, devices, diagnostics, and clinical treatment). We may improve individual technologies of health care, but fail to provide integrated... View Details

Keywords: Sean Silverthorne

Web

Events - Business History

Administration at Harvard Business School, spoke about his new book, Empires of Ideas: Creating the Modern University from Germany to America to China (Harvard University Press, 2022). Empires of Ideas chronicles "two revolutions in higher education: the birth of the... View Details

2008
Chapter

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan

David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details

Keywords: Balanced Scorecard; Management Systems; Measurement and Metrics; Performance Improvement; Strategy