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  • All HBS Web  (1,229)
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  • 30 Aug 2011
  • First Look

First Look: August 30

sales from emerging markets. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311118-PDF-ENG Nestlé SA: Nutrition, Health and Wellness Strategy Rebecca M. Henderson and Ryan JohnsonHarvard Business School Case 311-119 In 1997 Nestlé committed to a View Details
Keywords: Sean Silverthorne
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

increase is largely driven by more functional specialists like CIOs or CMOs, not general managers.” “There ultimately is no such thing as effective selling that is not tied to the company’s strategic objectives” The reason for that is... View Details
Keywords: by Michael Blanding
  • 04 Oct 2006
  • Lessons from the Classroom

Surviving Success: When Founders Must Go

entrepreneur-in-residence Henry McCance (MBA '66) focus on events surrounding the key moment at which a founder hands off his or her "baby" to a new CEO. "In my initial research on founders, I focused on the question of... View Details
Keywords: by Julia Hanna; Technology
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

cannot change culture just by making speeches and waving a wand. You need concrete changes in rewards, job assignments, and other measurements.” A contrasting perspective is that culture—shared views of “how we do things around here”--is an important enabler of changes... View Details
Keywords: by James L. Heskett
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

the U.S. and the world. Since the late 1950s, Duke’s leaders had consciously used the process of strategic planning to guide the development of the university as a whole, building up programs in interdisciplinarity and View Details
Keywords: Sean Silverthorne
  • 11 Feb 2019
  • Research & Ideas

The Business of Saving the Planet

"The fact that the benefits of addressing the problem of climate change almost certainly outweigh the costs ... does not make concerted global action to address the problem easy." —Climate Change in 2018: Implications for Business If there is one positive... View Details
Keywords: by Sean Silverthorne; Energy; Green Technology
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

Total Quality Management was strategic when it was developed? Not strategic in the sense that I use the word strategic. "Strategic" is a word that gets used promiscuously—some people use it to mean... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

initial step, China Netcom's Chairman, Zhang Chunjiang, began a program that sought to further develop the company's corporate governance practices to meet international corporate governance standards. The company hoped that its... View Details
Keywords: Martha Lagace
  • 08 May 2012
  • First Look

First Look: May 8

product design important, or is manufacturing the key locus of learning? How does a supplier's initial resource endowment play into the dynamic? Our empirical analysis yields interesting findings that have implications for theory and... View Details
Keywords: Carmen Nobel
  • 06 Nov 2013
  • What Do You Think?

Is Top-Down Resource Allocation on the Rise?

situation here, but rather a more subtle process change by some companies, especially those in volatile or fast-moving industries. What I see happening among partners I deal with is that they allocate strategically from the top (setting... View Details
Keywords: by James Heskett
  • 11 Jan 2000
  • Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

and organizations, strategic planning, and operations management as we have come to know them. Professor Christopher Bartlett is faculty chair of the Program for Global Leadership. Executive Education recently invited him to discuss his... View Details
Keywords: by Staff
  • 05 Jun 2013
  • Op-Ed

Corporate Leaders Need to Step Up on Climate Change

Green initiatives are ubiquitous these days, implemented with zeal at companies like Dupont, IBM, Walmart, and Walt Disney. The programs being rolled out—lighting retrofits, zero-waste factories, and carpool incentives—save money and... View Details
Keywords: by Michael Toffel & Auden Schendler
  • 13 Feb 2007
  • First Look

First Look: February 13, 2007

cannibalization and complementarity, and conjecture that the magnitude of these effects may be different at different points in time. We find that retail store openings initially cannibalize direct channel sales in the short term if... View Details
Keywords: Martha Lagace
  • 19 Sep 2012
  • Research & Ideas

Book Excerpt: “The Architecture of Innovation”

corporations face when rewarding innovators within their labs. For instance, when Lilly Ventures was hit by its initial wave of defections, it benchmarked its compensation levels against those of independent firms. The conclusion was that... View Details
Keywords: by Josh Lerner; Financial Services
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

  PublicationsThe Strategic Use of Brand Biographies Authors:Jill Avery, Neeru Paharia, Anat Keinan, and Juliet Schor Publication:Research in Consumer Behavior (forthcoming) Abstract We introduce the concept of a brand biography to... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2016
  • Research & Ideas

Corporate Tax Strategies Mirror Personal Returns of Top Execs

“There is actually a lot of heterogeneity with the actions that executives take. For me that was very surprising.” Pérez Cavazos, part of the Accounting and Management Unit, initially doubted his colleague Andreya M. Silva would find... View Details
Keywords: by Roberta Holland
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

their companies' CRM initiatives had failed to deliver profitable growth and had damaged long-term customer relationships. Tempting as it may be to point the finger at your CRM technology, that won't help you reverse these worrisome... View Details
Keywords: by Jean Ayers
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

around the strategic direction that the company is taking would require giving different types of information to board members and having different discussions in board meetings, but the effort to revamp the meeting process and agenda... View Details
Keywords: by Robert S. Kaplan
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

Strategic Interactions in Two-Sided Market Oligopolies (revised) Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their decision... View Details
Keywords: Martha Lagace
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

signed may sour. Risk Factors The most common causes of social contract problems are lack of awareness and benign neglect. The parties involved inevitably form expectations about how the deal will be carried out, whether they discuss them or not. Even if View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
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