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Publications

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  • All HBS Web  (3,956)
    • People  (12)
    • News  (721)
    • Research  (2,419)
    • Events  (17)
    • Multimedia  (16)
  • Faculty Publications  (1,560)

Show Results For

  • All HBS Web  (3,956)
    • People  (12)
    • News  (721)
    • Research  (2,419)
    • Events  (17)
    • Multimedia  (16)
  • Faculty Publications  (1,560)
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  • Web

Online Business Courses for Organizations | HBS Online

Subjects Why Us Learning Model Programs Request Info Harvard Business School Online offers certificate and credential programs that help your employees master essential business concepts. Whether you... View Details
  • Web

Independent Projects | Social Enterprise | Harvard Business School

individuals or teams of students work on a project of strategic importance to the organization and report their recommendations at the end of the term. Students undertaking a Social Enterprise Independent Project may be eligible for the... View Details
  • 10 Apr 2013
  • News

New Harvard Business School program expands on marketing case studies of Jay-Z, Lady Gaga

  • 03 Feb 2003
  • What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

the reverse any day?" The implication, of course, is that the study and practice of the art or craft of getting things done takes precedence over that of the near-science of strategic planning. And yet View Details
Keywords: by James Heskett
  • January 2019 (Revised October 2019)
  • Case

Rural Taobao: Alibaba's Expansion into Rural E-Commerce

By: Tarun Khanna, Ryan Allen, Adam Frost and Wesley Koo
Alibaba's Rural Taobao initiative had been launched in 2014 as a public service initiative to increase e-commerce adoption in China’s remote rural areas. In the first two iterations of the initiative, dubbed “1.0” and “2.0,” Alibaba had partnered with local businesses... View Details
Keywords: Strategy; Business Growth; Ecommerce; Corporate Social Responsibility; Business And Government; Emerging Market; Digital Platforms; Internet and the Web; Emerging Markets; Rural Scope; Growth and Development Strategy; Competitive Strategy; Corporate Social Responsibility and Impact; Business and Government Relations; Decision Making; E-commerce; China
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Khanna, Tarun, Ryan Allen, Adam Frost, and Wesley Koo. "Rural Taobao: Alibaba's Expansion into Rural E-Commerce." Harvard Business School Case 719-433, January 2019. (Revised October 2019.)
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

companies including IBM, GE, Bath Iron Works, and L.L. Bean that recognize the link between healthy businesses and healthy communities. They are tapping into business’s unique resources to address community health challenges. Their... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • June 2008
  • Case

Threadless: The Business of Community (Instructor's Version)

By: Karim R. Lakhani and Zahra Kanji
The instructor version of Threadless includes the Threadless student version multimedia case as well as four additional videos that can be used to enhance class discussion. The first video presents community reaction to the proposal from the large retailer. The next... View Details
Keywords: Debates; Decisions; Strategic Planning; Society; Entertainment and Recreation Industry
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Lakhani, Karim R., and Zahra Kanji. "Threadless: The Business of Community (Instructor's Version)." Harvard Business School Multimedia/Video Case 608-719, June 2008.
  • May 2013
  • Supplement

Transport Corporation of India (D): Business Development across Divisions

By: V.G. Narayanan and Saloni Chaturvedi
Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details
Keywords: Customer Relationship Management; Business Divisions; Sales; Transportation Industry; India
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Narayanan, V.G., and Saloni Chaturvedi. "Transport Corporation of India (D): Business Development across Divisions ." Harvard Business School Supplement 113-134, May 2013.
  • 2012
  • Working Paper

Do Market Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption

By: Kristina S. McElheran
This paper explores the relationship between market position and business process innovation. Prior research has focused on the alignment between new technologies and the internal capabilities of firms to pursue them. I extend the investigation to include external... View Details
Keywords: Investment; Technological Innovation; Leadership; Business Processes; Behavior; Motivation and Incentives; Technology Adoption; Manufacturing Industry; United States
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McElheran, Kristina S. "Do Market Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption." Harvard Business School Working Paper, No. 10-104, June 2010. (Revised April 2011, October 2012.)
  • July 2015 (Revised October 2015)
  • Case

Building Strong Partnerships at the Inter-American Development Bank

By: Amy C. Edmondson, Erin L. Henry, Andreas Georgoulias and Natalie Bartlett
Building Strong Partnerships at the Inter-American Development Bank details the development of the bank's new Office of Outreach Partnerships to sustain a culture of innovation through maintaining and generating partnerships in order to fulfill the bank's greater... View Details
Keywords: Business Organization; Business And Community; Well-being; Wealth and Poverty; Organizational Structure; Groups and Teams; Organizational Culture; Technology Adoption; Business and Stakeholder Relations; Business and Shareholder Relations; Business and Government Relations; Change Management; Nonprofit Organizations; Expansion; Partners and Partnerships; Restructuring; Welfare or Wellbeing; Business and Community Relations; Non-Governmental Organizations; Banking Industry; Latin America
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Edmondson, Amy C., Erin L. Henry, Andreas Georgoulias, and Natalie Bartlett. "Building Strong Partnerships at the Inter-American Development Bank." Harvard Business School Case 616-004, July 2015. (Revised October 2015.)
  • Web

Leadership Team | Harvard Business School Online

Executive Education Cristina de la Cierva Senior Director of Marketing and Product Management, HBS Online Patrick Mullane Executive Director, HBS Online and Executive Education Kristen Maynard Managing Director of Business Operations and... View Details
  • February 2006
  • Case

Bumble and bumble: Building a Successful Business in Beauty and Fashion

By: Nancy F. Koehn and Erica Helms
Explores the creation and subsequent rise of Bumble and bumble, a trend-setting hair-care company. Analyzes the vision and achievements of the founding entrepreneur, Michael Gordon, and charts the evolution of the company within the $230 billion global beauty industry.... View Details
Keywords: Corporate Entrepreneurship; Brands and Branding; Mergers and Acquisitions; Business Strategy; Financial Condition; Business Growth and Maturation; Success; Distribution; Beauty and Cosmetics Industry; Fashion Industry
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Koehn, Nancy F., and Erica Helms. "Bumble and bumble: Building a Successful Business in Beauty and Fashion." Harvard Business School Case 806-084, February 2006.
  • 28 Apr 2021
  • News

Liberty Mutual Insurance Elects George Serafeim of Harvard Business School to the Company's Board of Directors

  • August 2016 (Revised August 2016)
  • Teaching Note

Intrapreneurship at DaVita Healthcare Partners

By: Joseph B. Fuller and Matthew Preble
DaVita Healthcare Partners Inc. (DaVita) is one of the U.S.'s leading dialysis providers, a process whereby persons with end-stage renal disease (ESRD) are connected to a machine that performs the functions of a healthy kidney. Kent Thiry, DaVita's CEO, has expanded... View Details
Keywords: Intrapreneurship; Entrepreneurial Organizations; Startup Management; Startup; Strategic Positioning; Corporate Entrepreneurship; Corporate Strategy; Business Startups; Strategic Planning; Competitive Strategy; Health Industry; United States
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Fuller, Joseph B., and Matthew Preble. "Intrapreneurship at DaVita Healthcare Partners." Harvard Business School Teaching Note 317-020, August 2016. (Revised August 2016.)
  • 26 Jun 2000
  • Research & Ideas

A New Ecosystem for Business and Society

In their opening comments at the IS2K conference, Harvard University President Neil L. Rudenstine and Harvard Business School Dean Kim B. Clark called forth, respectively, the spirits of the industrial past and the high-tech future to... View Details
Keywords: by Martha Lagace
  • 24 Apr 2014
  • News

MBAs mobilize to assist small business owners

immersed themselves in each city to work with entrepreneurs such as Sebastian Jackson, founder of the Social Club Grooming Company, in Detroit. Jackson worked with the team to create a new compensation structure, implement a CRM, and plug into local View Details
  • Website

Creating Emerging Markets

By: Geoffrey Jones
Harvard Business School has an on-going program to conduct in-depth interviews with top business leaders who have created and managed businesses in Africa, Asia, the Middle East, and Latin America over the last four decades. These interviews, many lasting several... View Details
Keywords: Business History; Emerging Market
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Jones, Geoffrey. Creating Emerging Markets. http://www.hbs.edu/businesshistory/emerging-markets/Pages/default.aspx.
  • 13 Aug 2021
  • Blog Post

Exploring Racial Justice with the Scaling Minority Businesses Course

Stephanie Myles (fellow classmate, rockstar activist, and now dear friend!) and I were teamed up to support Cruz Companies, the largest Black-owned business in Massachusetts, with developing a five-year View Details
  • Web

Partners & Fellows | Social Enterprise | Harvard Business School

Scouts of the USA Grameen America Grassroots Business Fund Habitat for Humanity International Harbor Bank of Maryland Community Development Corp Harlem Children's Zone Health Leads Hebrew SeniorLife Hospital for Special Surgery Initiative... View Details
  • 2012
  • Book

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

By: Frances Frei and Anne Morriss
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details
Keywords: Customers; Business Ventures
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Frei, Frances, and Anne Morriss. Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Cambridge: Harvard Business Review Press, 2012.
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