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- All HBS Web (1,178)
- Faculty Publications (253)
- 01 Jan 2010
- News
James Dimon, MBA 1982
Chairman and CEO, JPMorgan Chase & Co. Return to Alumni Achievement Awards main page Earlier Education: B.A., Economics and Psychology, Tufts University, 1978 On Leadership: “Set and meet high standards of integrity, performance, and... View Details
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
In the 1950s, most Americans probably couldn’t name the CEOs of the largest companies in the United States, including General Motors, United States Steel, and Standard Oil. But these days, some of the most successful businesses have... View Details
Keywords: by Dina Gerdeman
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
transparent communication. Embracing a program that is Unrelenting and iterative. Setting Concentrated and focused steps to serve as a guiding set of goals. Driving Action by accepting uncertainty as the new normal. Embracing Agility and an View Details
Keywords: by Sean Silverthorne
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The approach has been successfully applied in more than 100 organizations and readily scales up even to companies with hundreds of thousands of products and services, dozens of operating departments, and thousands of customers. The end... View Details
Keywords: by Robert S. Kaplan
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
wireless—varies dramatically by location, especially when comparing urban and low-density locations, but even when comparing one city to another. On a different dimension, the types of employment affiliated with implementing frontier internet services and View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
- 31 Jul 2017
- HBS Case
It’s Hard to Fix the Family Business Without Offending the Family
processes and procedures work, dealing with problematic financial accounting, and facing the possibility of deteriorating service as the patriarch pulls away. “This is much harder than anything I find in my big-company cases, and it’s all... View Details
- 27 Sep 2013
- Working Paper Summaries
The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance
- 23 Aug 2016
- First Look
August 23, 2016
of principles for responsible investment, a standard that falls well short of integrating ESG considerations into their investment decisions. Myth Number 3: Companies cannot influence the kind of shareholders that buy their shares, and... View Details
Keywords: Sean Silverthorne
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured... View Details
- 23 Mar 2023
- News
Winners Crowned in 2023 Alumni New Venture Competition
US to treat elective procedures and a patient-centric platform with end-to-end support to connect both sides. Aldo Farah Orozco, MBA 2019, Cofounder & Co-CEO Region: International Track The Endowment Project The Endowment Project is an... View Details
- 18 Jun 2013
- First Look
First Look: June 18
which toolmaking was not central, and those to which toolmaking was important. As for the influence activities that imply toolmaking, we can outline the contours of three modes of operation, which describe experts operating as Compliance... View Details
Keywords: Anna Secino
- Web
Poor’s Manual: The Rise of Business Analysts - Railroads and the Transformation of Capitalism | Harvard Business School
maintenance managers to freight and purchasing agents. Accounting operations were centralized through a company treasurer, and daily accounting figures were fed into weekly, monthly, and annual reports. The deepening granularity of data... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
other multinationals immediately detected new operational and commercial approaches across their international branches and standardized and distributed them to subsidiaries. This proactive behavior toward... View Details
- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
highlights the key insights from the rich firm-level literature on MNCs. We then focus on how financial conditions in host countries affect the extent of FDI-related capital inflows, shape the operations of foreign firms, and mediate the... View Details
Keywords: Sean Silverthorne
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
for very long. After all, an outsourcer of these services enjoys economies of scale that virtually no internal support unit can hope to match. An outsourcer can shift operations to the lowest-cost regions of the world, such as India or... View Details
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
small number of rivals—for market power. (Indeed, at the Harvard Business School where I have taught business history to thousands of MBAs, students often compare the early growth of Standard Oil to that of Microsoft 100 years later. They... View Details
Keywords: by Nancy Koehn
- 08 May 2012
- First Look
First Look: May 8
of the current CEO, Anders Eldrup, the company had become an energy group, present in all steps of the gas and oil value chain and particular, in the EU market leader in offshore wind energy. As a developer and operator of wind farms, it... View Details
Keywords: Carmen Nobel
- Web
Drug & Alcohol Policy | About
Drug & Alcohol Policy Overview of HBS Substance Abuse Policies and Procedures Harvard Business School’s policy on drugs and alcohol—adapted from and in accordance with other similar policies at Harvard University—reflects our concern for... View Details
- Web
Connecting Remotely to WRDS on Windows - Research Computing Services
Technical How-To’s & Notes Technical How-To’s & Notes Connecting Remotely to WRDS on Windows 1. STATA Members of the Harvard Business School community can access the WRDS platform via Stata. Stata connects to WRDS through ODBC, a standard... View Details
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
Yanhua, Jodi L. Short, and Michael W. Toffel Abstract— Exploitive working conditions have spurred companies to pressure their suppliers to adopt labor codes of conduct and to conform their labor practices to the standards set forth in... View Details
Keywords: Dina Gerdeman