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  • All HBS Web  (1,754)
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  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

The COVID-19 pandemic has profoundly influenced the lives of most people on the planet. It has changed daily activities; something as simple as a walk in the park is perceived very differently now. The same is true for businesses. Many businesses have shut down or... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

field experiment at a large North American company, provides plenty of reassurance, showing that regular Zoom chats with managers fosters solid career-building connections for new workers. In fact, informal “virtual watercooler” sessions... View Details
Keywords: by Lane Lambert
  • 12 Mar 2013
  • First Look

First Look: March 12

let people pay their bills online, and airline apps let them check in and monitor the status of their flights. (2) Offer unique value. In South Korea, commuters can use an app to order groceries while waiting for their trains. (3) Provide View Details
Keywords: Sean Silverthorne
  • 19 Apr 2016
  • First Look

April 19, 2016

forthcoming Journal of Marketing Research Does 'Liking' Lead to Loving? The Impact of Joining a Brand’s Social Network on Marketing Outcomes By: John, Leslie K., Oliver Emrich, Sunil Gupta, and Michael I. Norton Abstract—Does “liking” a... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2016
  • First Look

November 15, 2016

creates a "fiscal risk management" motive: incremental spending that occurs when total government spending is already high is particularly unattractive. A first key insight is that the government's need to manage fiscal risk frequently limits its capacity for managing... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2012
  • First Look

First Look: June 12

questions. Interactivity entails shunning the simplicity of monologue and embracing the unpredictable vitality of dialogue. Traditional one-way media-print and broadcast, in particular-give way to social media buttressed by View Details
Keywords: Sean Silverthorne
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

social media and instantaneous communication Generational change as millennial and Gen Z workers with a more egalitarian, self-expressive style move into the workforce (and, at this point, into leadership roles: the oldest millennials are... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: View Details
Keywords: by Kathryn Haviland
  • 2011
  • Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
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Huber, Chet. Detour: My Unexpected, Amazing, Life Changing Journey With OnStar. CreateSpace Independent Publishing Platform, 2011.
  • 06 Jun 2005
  • What Do You Think?

Is a “Level Playing Field” a Good Thing?

especially in math and science, so graduates will be able to compete effectively with government-subsidized colleges in India and China." So let's assume that there is no such thing as a level playing field. Does it follow that efforts to make it more level are... View Details
Keywords: by James Heskett
  • 03 Jan 2011
  • Research & Ideas

Most Popular Articles of 2010

innovations that connect it to a larger management literature. The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance Over the past 20 years, there has been an explosion in... View Details
Keywords: by Staff
  • 05 May 2015
  • First Look

First Look: May 5

  Publications May 2015 Corporate Stewardship: Organizing for Sustainable Effectiveness Leading Socially Responsible, Value-Creating Corporations By: Brown, Daniel, and Rakesh Khurana Abstract—We explore the role of the corporate leader... View Details
Keywords: Carmen Nobel
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

the brand logo’s “M” apart to signal social distancing. "Nearly a quarter of brands have gone dark, pausing all of their paid marketing communications for the first and second quarter of the year." Many other Chief Marketing... View Details
Keywords: by Jill Avery and Richard Edelman
  • 15 Jan 2013
  • First Look

First Look: January 15

& Kapoor, 2010; Iansiti & Levien, 2004; von Hippel, 1988). Ecosystems generally encompass numerous corporations, individuals, and communities that might be individually autonomous but related through their connection with an... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

strongly connected to real business problems, they may suspect sabotage or lunacy, both of which can create anger and not a steely determination to act fast and win. The crisis-creating strategy not only fails but makes matters worse.... View Details
Keywords: by John P. Kotter
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge Teams also need to be deliberate about how to stay connected with one another while working from home. New team norms can address feelings of isolation... View Details
Keywords: by Tsedal Neeley
  • 27 Sep 2011
  • First Look

First Look: September 27

ordinary managers. In The Innovator's DNA, the authors identify five capabilities demonstrated by the best innovators: (1) Associating: drawing connections between questions, problems, or ideas from unrelated fields; (2) Questioning:... View Details
Keywords: Sean Silverthorne
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

with staff and more meeting-based communication may be necessary now, particularly in the early days of adjusting to the remote work world. Research shows that informal conversation benefits remote employees, so she advises managers to devote time during meeting calls... View Details
Keywords: by Dina Gerdeman
  • 23 Jun 2008
  • Research & Ideas

Innovative Ways to Encourage Personal Savings

have much money to begin with can make savings more feasible or more fun, or both. Given the diversity of financial conditions, social settings, and personal circumstances of families, and against the backdrop of consumerism in the United... View Details
Keywords: by Martha Lagace; Financial Services
  • 07 Feb 2012
  • First Look

First Look: February 7

equal-division agreements. These endogenous framing effects may outweigh any overall social utility effects due to the mere presence of communication. In two studies, we find that non-binding talk about fairness within a three-party,... View Details
Keywords: Sean Silverthorne
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