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  • All HBS Web  (849)
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    • News  (251)
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Show Results For

  • All HBS Web  (849)
    • People  (2)
    • News  (251)
    • Research  (505)
    • Multimedia  (1)
  • Faculty Publications  (78)
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  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

6 I got to work in my basement on starting FreeMarkets. The first thing we did was raise some money, and then we built some software. We found some pilot clients and started to develop market-making skills, a supplier database, rules for the market, and a View Details
Keywords: by Staff; Web Services; Technology
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

show that the decline in auctions was not driven by changes in the type of sellers and items. Instead, seller incentives changed. We estimate the demand facing individual sellers at different points in time and document falling sale... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

significantly increased the returns on capital. However, contrary to what economic theory might lead us to expect, the cost of capital as measured by long-term real interest rates has not increased, but actually fallen. We call this... View Details
Keywords: Martha Lagace
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

stand to benefit by saving time handling appointments, referrals and the like. Quelch says he recently had to arrange an appointment with a specialist, was told by the specialist's office he needed a referral from the primary care physician, and was given a fax number.... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 27 May 2014
  • First Look

First Look: May 27

The article concludes by suggesting that the stratdegies of business enterprises need to be more fully integrated into wider narratives of the history of globalization. August 2013 JMR, Journal of Marketing Research Positioning Brands Versus Large Competitors to... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

may respond to this additional uncertainty by purchasing more products, thereby generating additional sales for the retailer. We refer to this phenomenon as the value of concealment (VoC). We develop a model of consumer choice that is... View Details
Keywords: Dina Gerdeman
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

inadvertently omitted from social contract negotiations. For example, in 1988, Komatsu, Japan's leader in earth-moving construction equipment, and U.S. conglomerate Dresser Industries combined their North American engineering, manufacturing, and marketing efforts to... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 30 Jul 2013
  • First Look

First Look: July 30

Group Luca de Meo, chief marketing officer of Volkswagen Group, reflects on his time leading the marketing department at Volkswagen Passenger Cars brand. In particular, he thinks about the environmental sustainability initiative launched by marketing View Details
Keywords: Anna Secino
  • 26 Jan 2016
  • First Look

January 26, 2016

Accounting Review The Capital Market Consequences of Language Barriers in the Conference Calls of Non-U.S. Firms By: Brochet, Francois, Patricia L. Naranjo, and Gwen Yu Abstract—We examine how language barriers affect the capital market... View Details
Keywords: Sean Silverthorne
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

December 4, 2017 Harvard Business Review How a Fast-Growing Startup Built Its Sales Team for Long-Term Success By: Cespedes, Frank V., and David Mattson Abstract—It’s common for leaders of sales teams to... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

mistake companies make is to rely on employees from the core organization to staff new ventures.— Clark Gilbert and Joseph L. Bower It's important to note that calling a business separate and making a business separate are two different... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 23 Sep 2014
  • First Look

First Look: September 23

hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other... View Details
Keywords: Sean Silverthorne
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

merchant and shopper has left a lot of customers wandering the desert. Well-run loyalty schemes are a way to bring them back into the fold. Such programs can also help remedy the commoditization that has occurred in the retail sector on many levels. Both the Internet... View Details
Keywords: by Maggie Starvish; Retail
  • 28 Apr 2015
  • First Look

First Look: April 28

digital assessment and print-based workbook series called Ready®, Ready® Common Core, and i-Ready® Diagnostic and Instruction. In 2014, as sales are booming, Waldron and his team wonder how CA can stay... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

and where the host does not punish symbiont misbehavior. Coordinating Marketing and Sales in B2B Organizations Authors:Frank V. Cespedes Publication:In Business to Business Marketing Handbook. Edward Elgar Publishing Company, forthcoming... View Details
  • 20 Mar 2012
  • First Look

First Look: March 20

can navigate host governments. Our 'core-periphery' framework posits that the actions that an MNC takes with actors in what we call the 'periphery'-comprised of state, quasi-state, and civil society actors-can lead to positive or negative... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

Davis Abstract—As firms scramble for competitive advantage, boards—once the cautious voices urging management to mitigate risk—are now calling for breakthrough innovation. Indeed, avoiding risk is now seen as the riskiest proposition of... View Details
Keywords: Carmen Nobel
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

depose the longstanding Republican majority in the state legislature. Responding to citizen anger, as well as perennial calls for more banking capital, the Whigs drafted a novel "free banking" bill, which would override the... View Details
Keywords: Martha Lagace
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

not only result in the unfair treatment of non-shareholder constituencies but can even end up hurting the shareholders in the long run. When we call on managers and directors to check their personal ethics at the door when they enter the... View Details
Keywords: by Carla Tishler
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

at the market level, then translate these into strategies at the market segment level. A paper mill's marketing strategy, for instance, might call for selling newsprint to the publishing industry segment and paperboard to the packaging... View Details
Keywords: by Peter K. Jacobs
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