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Show Results For
- All HBS Web
(3,996)
- People (16)
- News (856)
- Research (2,449)
- Events (27)
- Multimedia (47)
- Faculty Publications (1,826)
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- 01 Apr 2001
- News
Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni
Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began attending HBS Club of Puget Sound... View Details
- 01 Jun 2013
- News
Brick by Brick
Case Study Illustration by Corbis/Matthias Kulka Sometimes, a company's history contains more drama than a Russian novel. A recent case, "LEGO," explores how the toy maker grew to global dominance from humble beginnings, the mistakes that led it near bankruptcy, and... View Details
- 01 Jun 2016
- News
Case Study: On the Table
consider a partnership with a bank, building your own payment gateway, or taking cash on delivery. A lot of e-commerce companies in India take cash on delivery for online orders. —Kiran Brahmandam (GMP 15, 2013) Partner with home goods View Details
- 02 Nov 2015
- News
Making Higher Ed Accessible to Africans
ambitious and bold—both criteria that have framed Royster’s career from the start. His initial break with convention occurred after his first year in college, when he took a year off from Duke to work retail near his hometown, in Newton,... View Details
Keywords: Jill Radsken
- 01 Oct 1999
- News
Eight Among Many: Robert F. Diromualdo
for our customers. In the long term," he concludes, "we think the combination we're creating of e-commerce, technology, and a unique retail experience is what most customers want." View Details
Keywords: James E. Aisner
- 01 Jun 1998
- News
New Releases
retail sales will pass through a franchise chain; fully 96 percent of the American population has eaten at a McDonald's. Considering the astonishingly rapid growth of chains in recent years, it is not surprising that a comprehensive... View Details
- 01 Dec 2016
- News
Carving a Niche
strategy for building Faction embraces that aura of distinction (“for the few” is one tagline) while leveraging several key retailing trends. “The average size of an interesting, exciting brand is smaller and more premium than it used to... View Details
Keywords: Julia Hanna
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details
- 18 Dec 2018
- News
Nike Korea CEO David Song's Investment in Employees Pays Off
Keywords: Retail Trade
- 20 May 2014
- News
HBS Startup Turns Unused Gift Cards Into Cash
- 07 Feb 2014
- News
How Shoptiques is Helping Independent Boutiques Tackle E-Commerce
- 01 Dec 2004
- News
A Life by Design
“They would have been happy if the work of only two of the four groups resulted in new products,” says Ross. Inventing the Future Looking back, Ross, 49, says that Project Platypus represented “an assimilation of all that I have done, of all that I have learned” over a... View Details
- 01 Oct 2021
- News
Marking 10-Year Connection with Japanese Earthquake Region
cooperative’s plan to rebuild its decimated workforce. Kenichi Nonomura (MBA 2012), who was on the first Tōhoku trip and attended the virtual reunion, contributed to the case study “The Great East Japan Earthquake (B): Fast Retailing... View Details
- 01 Jun 1998
- News
Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer
An innovative thinker who created BayBanks, one of the most successful retail banking franchises in the United States, William M. Crozier, Jr. (MBA '63) has a lot to say about the evolution of banking. As head of BayBanks for 21 years,... View Details
Keywords: Eileen K. McCluskey
- 08 Jan 2025
- News
Mapping Pain Points at the IRS
Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that... View Details
- 01 Jun 2012
- News
New Venture Winner an Undercover Success
recipient of $25,000 for TrophoMax, a producer of patented seed and leaf inoculants. Jonathan Assayag (MBA 2010) of the HBS Club of Brazil was a semifinalist for Lema21, an online retail channel for quality eyewear. An online poll named... View Details
- 01 Dec 2017
- News
The Changing Nature of Research
School’s Bureau of Business Research—comprised a comparative examination of the costs of operating a retail shoe business. The resulting report helped companies devise strategies to manage inventories, increase profits, and cut waste.... View Details
- 01 Dec 2006
- News
2006 MBAs Go to Work
Equity/LBO: 15.4%) (Commercial Banking/Other: 4.1%) Consulting 21.4% Technology/Telecom 5.8% Other Services 5.7% Pharma/Biomedical 4.6% Consumer Products 4.4% Retail 4.3% Other Manufacturing 3.7% Entertainment/Media 3.4%... View Details