Retail Chains - Publications - Faculty & Research

01 Jun 2012
News

Faculty Research Online

in the number of “functional” managers for crowding in the C-suite. Is J.C. Penney’s Makeover the Future of Retailing? The stuffy department store chain has become emboldened under new CEO Ron Johnson (MBA 1984) with plans for an... View Details

Keywords: Retail Trade; Retail Trade

01 Dec 2017
News

Ask the Expert: Human Intelligence

(PLDA 15, 2013) SESERI: E-commerce—and retail, more broadly—is one of the areas that will benefit the most from AI. It will enable retailers to provide much better experiences to consumers. For instance, AI will be able to predict what I... View Details

Keywords: April White

12 Dec 2012
Research & Ideas

Power to the People: The Unexpected Influence of Small Coalitions

have a natural authority." In retail, Trumbull found more evidence that diffuse groups impact outcome, comparing retail policy in France and Germany. Mom-and-pop stores in both countries have faced the threat of large View Details

Keywords: by Kim Girard

21 Nov 2017
First Look

First Look at New Research and Ideas, November 21, 2017

chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct firm-level measures of the upstreamness of integrated and non-integrated inputs by combining information on the production activities of firms operating... View Details

Keywords: Sean Silverthorne

Web

Asia Pacific - Global Activities 2021

“The Great East Japan Earthquake (B): Fast Retailing Group's Response.” Reflecting on the experience, Nonomura, now managing director of IDEO Tokyo, notes, “The best cases capture decisions made by courageous people in times of trial. I... View Details

01 Sep 2017
News

A Jolt for the African Coffee Industry

inability to get one of the espresso-based drinks to which he had grown attached during his years working in finance in New York. Dozie hopes to solve both the supply and the demand problems with Café Neo, a coffeehouse chain he and his... View Details

Keywords: Sasha Issenberg; cafe; Cafe Neo; Retail Trade; Retail Trade

09 Jul 2008
Research & Ideas

Starbucks’ Lessons for Premium Brands

"Stores no longer have the soul of the past and reflect a chain of stores vs. the warm feeling of a neighborhood store." Starbucks tried to add value through innovation, offering wi-fi service and creating and selling its own... View Details

Keywords: by John Quelch; Retail

01 Oct 2002
News

Jeremiah P. Murphy, Jr.

Harvard Square retail community, the Coop's number was almost up when Murphy arrived on the scene. As an old-style department store that carried everything from refrigerators to intimate apparel, the store was struggling to compete in the... View Details

28 May 2013
Research & Ideas

Can LEGO Snap Together a Future in Asia?

Asia," as one LEGO executive put it. Uncertainties of Asian retail. Many Asian countries lack a developed retail network. And while big chains like Walmart and Tesco are growing in China, the country... View Details

Keywords: by Kim Girard; Entertainment & Recreation

16 Feb 2004
Research & Ideas

Marketing Wine to the World

than corporate managers who are trying to move money from "cash cows" to "growth businesses." Q: It sounds like supermarkets and chain stores are starting to dominate wine distribution—Costco is one of the largest wine... View Details

Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage

26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

Retail Chain By: Deller, Carolyn, Susanna Gallani, and Tatiana Sandino Abstract—We analyze the effects of a field experiment introducing a values-based 360-degree assessment system at an Indian retailer. The... View Details

Keywords: Dina Gerdeman

17 Apr 2023
Blog Post

Climate Stories Episode #14: Bonita Stewart (MBA 1983) – A Career Devoted to Creating the Future

Climate Stories Episode #14 – Bonita Stewart (MBA 1983) – A Career Devoted to Creating the Future Climate Story #14 examines sustainable manufacturing and retailing from the corporate board perspective of HBS alumna, Bonita Stewart (MBA... View Details

28 Apr 2011
Op-Ed

While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home

Connection on January 31. Other major manufacturers and retailers are soon to join, and IBM intends to find other ways to enhance small business growth. Imagine the possibilities for a national campaign to reduce unemployment and grow the... View Details

Keywords: by Rosabeth Moss Kanter

01 Jun 2022
News

Case Study: Glass Half Full

and customer acquisition. If you are building a brand, my advice is to keep Amazon while you build out your Shopify ecosystem, and then make the move. It may not be relevant in your business but buying inventory can keep the supply chain... View Details

Keywords: Jen McFarland Flint; Nonstore Retailers; Nonstore Retailers

September 2020 (Revised March 2022)
Case

JOANN: Joannalytics Inventory Allocation Tool

By: Kris Ferreira and Srikanth Jagabathula

Michael Joyce, Vice President of Inventory Management at JOANN, championed an effort to develop and implement an inventory allocation analytics tool that used advanced analytics to predict in-season demand of seasonal items for each of JOANN’s nearly 900 stores and... View Details

Keywords: Analytics; Machine Learning; Optimization; Inventory Management; Mathematical Methods; Decision Making; Operations; Supply Chain Management; Resource Allocation; Distribution; Technology Adoption; Applications and Software; Change Management; Retail Industry; Retail Industry; Retail Industry; United States; Ohio

Citation

Educators

Purchase

26 Feb 2014
Research & Ideas

How Grocery Bags Manipulate Your Mind

organic and indulgent items. Photo: iStockPhoto Looking at loyalty card data from a large grocery chain in California, Karmarkar and Bollinger tracked and analyzed 936,232 purchases by 5,987 households across two years. To assess organic... View Details

Keywords: by Carmen Nobel; Retail

Web

Kresge Way | About

Foundation, the philanthropic organization established by his father, Sebastian S. Kresge. The elder Kresge was a legendary retailing entrepreneur who founded a chain of five-and-ten-cent stores in the... View Details

26 Sep 2024
Blog Post

Syngenta Tomato Vision

Product Development & Marketing, where Product Development Specialists and Breeders explained the process for developing new tomato varieties. Many different factors (e.g., consumer preferences such as taste and shape, disease resistance, supply View Details

01 Mar 2004
News

Toy Story

one was surprised. On the retail side, the large discount chains — WalMart and Target in particular — had steadily taken market share from specialty toy stores, in some cases using toys as a loss leader to... View Details

Keywords: Susan Young; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

Gamble or American Airlines); the maker of a key component (such as microchip maker Intel); the supplier or assembler (such as Dell or Arrow Electronics); or the distributor (such as W. W. Grainger) or retailer (such as Wal-Mart). A... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

Publications