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  • 01 Aug 2023
  • What Do You Think?

As Leaders, Why Do We Continue to Reward A, While Hoping for B?

column How Are Middle Managers Falling Down Most Often on Employee Inclusion? Middle managers are not devoting the thought and effort that employee inclusion requires. But who’s responsible, middle managers or their superiors? That’s an important question raised by... View Details
Keywords: by James Heskett
  • 2020
  • Case

Building Transparency within the Sustainable Apparel Coalition: The Road to Successful Pre-Competitive Collaboration

By: Andrew J. Hoffman
The Sustainable Apparel Coalition (SAC) was founded in 2010 to develop a common set of sustainability standards for the apparel, footwear, and home textile industries. The organization was an example of pre-competitive collaboration, a strategy in which companies... View Details
Keywords: Environmental Sustainability; Cooperation; Social Issues; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Performance Evaluation; Apparel and Accessories Industry
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  • 16 Dec 2021
  • News

A Global Alumni Response to the Pandemic

Clubs News Clubs News HBS Alumni Confront a World of Pandemic Problems Since the beginning of the COVID-19 pandemic, HBS alumni across the globe have been stepping up to respond View Details
Keywords: Margie Kelley
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

advertising agency Wieden+Kennedy then created and uploaded 185 short videos where Mustafa responded personally to individual Twitter users, a mix of celebrities, politicians, and average fans. Inevitably,... View Details
Keywords: by Carmen Nobel; Advertising
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

Technology and Operations Management Unit at Harvard Business School. After all, 2007 was the year that Twitter was founded; Airbnb formed the following year. For startups jockeying for position in nascent markets, pressure is intense to... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 2016
  • Article

Integrated Care from the Patient's Perspective and its Relationship to Medical Group Attributes.

By: Michaela Kerrissey, Jonathan Clark, Ashley-Kay Fryer, Wei Jiang, Maryaline Catillon, Patricia Ramsay, Stephen Shortell, Lawrence Casalino, Mark Friedberg and Sara J. Singer
Integrating care for patients with multiple chronic conditions is essential to improving quality. Yet little is known about care integration from the patient’s perspective and how it relates to medical group characteristics. We created a nationally representative... View Details
Keywords: Care Coordination; Integrated Care; Health; Health Care and Treatment; Quality; Perspective; Health Industry
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  • 15 Apr 2014
  • Research & Ideas

Calderón: Economic Arguments Needed to Fight Climate Change

What do Chinese coal plants and the American legislative branch have in common? They are both major adversaries in the fight against climate change, according to former President of Mexico Felipe Calderón. "The most serious problem is in the United States... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 09 Jan 2006
  • What Do You Think?

Should More Transparency Extend to Education for Management?

as a successful recruiting tool; disclosing the grades required to get there is not necessary." On the other hand, many respondents believed that transparency in management should extend in some form... View Details
Keywords: by James Heskett; Education
  • 01 Dec 2016
  • News

HBS Alumni Contribute to Business and Society

those who have not founded companies have served on corporate and/or nonprofit boards, including current service in more than 140,000 organizations across the globe. Non-founders who responded to questions... View Details
  • July 2023
  • Case

DayTwo: Going to Market with Gut Microbiome (Abridged)

By: Ayelet Israeli
DayTwo is a young Israeli startup that applies research on the gut microbiome and machine learning algorithms to deliver personalized nutritional recommendations to its users in order to minimize blood sugar spikes after meals. After a first year of trial rollout in... View Details
Keywords: Business Startups; AI and Machine Learning; Nutrition; Market Entry and Exit; Product Marketing; Distribution Channels
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  • 01 Jul 2002
  • Research & Ideas

What it Takes to Lead Through Turmoil

building a better car. When Amazon.com bested Barnes & Noble on the Internet, among B&N's responses was to sue Amazon, alleging fraudulent advertising. Then the laggard company enters phase three: Cosmetic change. Executives... View Details
Keywords: by Sean Silverthorne
  • 01 Mar 2015
  • News

Providing an Environment for Ideas to Grow

part, Serafeim studies how companies should respond to big problems—such as corruption or climate change—in order to sustain their competitiveness and how investors should... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 15 Jun 2021
  • News

Alumni Work to Reverse Bias Through Philanthropy

in gaining entry to the fashion industry, ARF partnered with RAISE Fashion to establish a 10-week, paid summer internship program for rising juniors and seniors at the four... View Details
Keywords: Deborah Blagg
  • 18 Aug 2014
  • Research & Ideas

Have a Better Idea To Improve Health Care?

Several months ago, Harvard's Forum on Health Care Innovation surveyed industry executives, policy makers, academics, and doctors about the state of health care in the United States. Their report card was not encouraging. Only 14 percent of View Details
Keywords: by Carmen Nobel; Health
  • January 2008
  • Article

Innovation Killers: How Financial Tools Destroy Your Capacity to Do New Things

By: Clayton M. Christensen, Stephen P. Kaufman and Willy C. Shih
Most companies aren't half as innovative as their senior executives want them to be (or as their marketing claims suggest they are). What's stifling innovation? There are plenty of usual suspects, but the authors finger three financial tools as key accomplices.... View Details
Keywords: Investment; Innovation and Management; Growth and Development Strategy; Business and Shareholder Relations; Prejudice and Bias; Value Creation
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  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

Amabile spearheaded a study of more than 200 knowledge workers over a three-year period, asking them to keep journal entries of their successes and frustrations at work. What she found was unexpected: It... View Details
Keywords: by Michael Blanding
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

deep knowledge of customers' needs." Henderson noted that it is much easier to make money in an industry if there are high barriers to entry and if there are no... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

Africa, Italy, France U.K., Germany, South Korea, Canada, China, U.S., Japan, and India) which were all in the midst of battling the novel coronavirus’s surge across the globe, to understand how consumers are View Details
Keywords: by Jill Avery and Richard Edelman
  • 21 Sep 2011
  • Research & Ideas

Gender and Competition: What Companies Need to Know

it came down to money. In previous studies, Fletcher says, participants were offered a higher pay rate per correct answer in the competitive scenario, so it's possible that men respond more View Details
Keywords: by Kim Girard
  • 18 May 2016
  • Research & Ideas

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

“Those who cannot remember the past are condemned to repeat it.” —George Santayana If you’ve ever tuned into a Congressional testimony or legal deposition, you’ve likely heard a witness respond View Details
Keywords: by Carmen Nobel