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  • March 29, 2021
  • Editorial

Research: A Little Recognition Can Provide a Big Morale Boost

By: Shibeal O'Flaherty, Michael Sanders and A.V. Whillans
As organizations large and small face the twin challenges of increasingly strained budgets and burned out workforces, what can managers do to keep employees engaged—without breaking the bank? In this piece, the authors share new research on the power of symbolic awards... View Details
Keywords: Motivation; Psychology; Work; Employees; Motivation and Incentives; Social Psychology
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  • 29 Jul 2002
  • Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

our preliminary findings to the team and helped them think through how to use the results to improve their work. After studying four or five teams in a given company, we also met with the management team of the organization to share our... View Details
Keywords: by Sean Silverthorne; Education; Fine Arts
  • 04 Sep 2013
  • What Do You Think?

How Relevant is Long-Range Strategic Planning?

planning concepts such as SWOT (strengths, weaknesses, opportunities, threats) analysis, the "five forces," growth share matrices, five-year plans, and an emphasis on core competencies of the firm may lead to competitive... View Details
Keywords: by James Heskett
  • 28 Apr 2021
  • Research & Ideas

Remote Workers Spend More on Housing. Do They Deserve Higher Pay?

To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to... View Details
Keywords: by Kristen Senz
  • 07 Nov 2023
  • Blog Post

Get to Know the HBS Armed Forces Alumni Association

preparing initially for the application and subsequently for the interview. Looking back on that experience, I wanted to serve in the AFAA as a resource for military members looking to make a pivot into the business world. Furthermore, I... View Details
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

and managers alike face unprecedented obstacles every day. In March and early April, as COVID-19 spread worldwide, a study by Mind Share Partners in partnership with Qualtrics and SAP found that 42 percent of respondents said their mental... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

and on the external situation (e.g., a rise in cases), and communicate this to your employees. 3. If a solution works, share it. If a manager finds a remote/flex arrangement that works for one person on the team, View Details
Keywords: by Kristen Senz
  • 28 Jun 2021
  • Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

governance,” Rouen says, others with similar levels of cash did not share these characteristics. Firms with strong financial positions that weren’t committed to their workforces were just as likely to lay off staff as companies with... View Details
Keywords: by Lane Lambert
  • 12 Sep 2023
  • What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

medium-sized, for-profit retailing organization. You have been asked to approve changes to the company’s orientation program that probably would not have crossed your desk several years ago. Your human resources group has proposed changes... View Details
Keywords: by James Heskett
  • Web

Business History - Faculty & Research

Development Strategy ; Knowledge Sharing ; Industry Growth ; Monopoly ; Organizational Culture ; Supply Chain Management ; Partners and Partnerships ; Risk and Uncertainty ; Adaptation ; Commercialization ; View Details
  • 16 Aug 2016
  • First Look

August 16, 2016

these streams and offers human resource management researchers and professionals insights and approaches for helping diverse teams tackle complex problems. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51467... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

by allocating rewards and resources for both traditional performance and for learning activities. What has changed and what hasn’t? The four drives themselves, fundamental to human psychology, have not changed. The COVID-19 pandemic has... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Web

Women’s Leadership Summit - Alumni

lines. By sharing insights and fostering connections, attendees left inspired and united in their shared commitment to transforming organizational practices and shaping a collective future for women’s... View Details
  • April 2008
  • Supplement

Chunghwa Telecom Co., Ltd. (B)

By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong
In late November 2000, Chung Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, was headed the job only three months earlier, after its prior chairman... View Details
Keywords: State Ownership; Jobs and Positions; Monopoly; Privatization; Competition; Decisions; Motivation and Incentives; Labor and Management Relations; Resignation and Termination; Compensation and Benefits; Price; Status and Position; Telecommunications Industry; Public Administration Industry; Taiwan
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  • Web

Cold Calling - Christensen Center for Teaching & Learning

Evaluation: Will the proposed plant improvements solve the company’s problems? Why or why not? Diagnosis: Why has output declined at the plant over the past year? Description: Walk us though the production facility—how is it organized? A CEO confronts a lack of... View Details
  • November 2011 (Revised June 2013)
  • Case

Allied Electronics Corporation Ltd: Linking Compensation to Sustainability Metrics

Robert Venter, second-generation Chief Executive (CE) of family-owned Allied Electronics Corporation Ltd (Altron), considered the pros and cons of more clearly linking the firm's compensation system to sustainability performance. In June 2011, Altron, a conglomerate... View Details
Keywords: Compensation and Benefits; Motivation and Incentives; Environmental Sustainability
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  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

between advocacy and inquiry. The senior team advocates an organizational direction and then launches an inquiry into the organization’s strengths and its barriers to success. 3. Make sure the conversation is constructive. Keep the process by which lower levels View Details
Keywords: by Michael Beer
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • Web

MOC Network reaches 20 year milestone - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Courses MOC Network reaches 20 y... MOC Network 20 th Anniversary Workshop The December 2022 workshop was... View Details
  • Blog

What Can You Do to Foster Gender Equity?

meaningful time with those who don't share your identity. It might take additional time to build rapport with employees and colleagues who don't share your background, but they need and want the same kind of... View Details