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- All HBS Web
(1,660)
- People (1)
- News (127)
- Research (1,326)
- Events (9)
- Multimedia (1)
- Faculty Publications (590)
- 01 Apr 1996
- News
Stewards of the Seventh Generation
chairing a two-year study - conducted by the London-based International Institute for Environment and Development and considered a model for other industries — called "Toward... View Details
- 01 Jun 1997
- News
Competition and Strategy Unit at HBS Sets Pace In Its Field
competitive strategy over the past fifteen years. Last fall, Kohlberg taught Analytical Reasoning, a new elective he developed around his research. Associate Professor Anita M. McGahan, with Michael Porter, is working on a series of statistical View Details
Keywords: Susan Young
- 11 Oct 2024
- Research & Ideas
How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses
transformed several industries over the past two years—may offer solutions for overwhelmed resettlement programs run by both nongovernmental organizations and governments, according to a study by Harvard... View Details
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
What the paper points out is the level of sophistication of this knowledge embodiment has increased dramatically, making it easy to make things that have long been very difficult or even impossible to produce otherwise. All you need is... View Details
- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,... View Details
Keywords: Cost; Service Operations; Distribution Channels; Consumer Behavior; Internet and the Web; Banks and Banking; Technology Adoption; Service Delivery; Market Transactions; Market Participation; Profit; Retail Industry; Retail Industry; United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- Web
Oral History, Business History and Business Archives in India - Creating Emerging Markets
increasing number of Indian companies sought to create corporate archives, including oral history collections. There was also considerable discussion of the ongoing challenges faced by researchers who sought to use oral history material in academic journals. The... View Details
- 18 May 2012
- News
Surf's up
Kris Johnson Ferreira
Kris Ferreira is the Edgerley Family Associate Professor of Business Administration in the Technology and Operations Management (TOM) Unit. She teaches the Supply Chain Management course in the MBA elective curriculum and analytics in numerous Executive Education... View Details
Keywords: retailing
- 01 Sep 2017
- News
Ink: Miami’s Dark Neon Era, the Language of Success, and Getting Psyched Up
up to five out loud. Crinkle up your paper. Throw your paper in the trash.” Those who completed the ritual—even a seemingly nonsensical one—were less anxious and performed better. “Perhaps rituals work not... View Details
- Web
Seen and Unseen | Baker Library | Bloomberg Center | Harvard Business School
unveiled their Pictorial History of the United States and Territories series of advertising trade cards in the early 1880s, with a pictorial history on the front and a description on the back. As View Details
- 11 Sep 2017
- Video
Are Carbon Tariffs Protectionism or Climate Policy?
- 15 Dec 2015
- News
The Year in Ideas 2015
sons whose mothers were employed spend more time caring for family members, a much-cited working paper by Professor Kathleen McGinn, Elizabeth Long Lingo (PhDOB 2005), and their coauthor found. Darrell... View Details
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
of the NFL coaching carousel over the last few decades? Why did coaches succeed or fail in a league that some scholars have referred to as a natural laboratory for studying performance? When and why did previously successful coaches lose... View Details
Michael E. Porter
Michael Porter is an economist, researcher, author, advisor, speaker and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies... View Details
- January 2008
- Article
Venture Capital Investment Cycles: The Impact of Public Markets
It is well documented that the venture capital industry is highly volatile and that much of this volatility is associated with shifting valuations and activity in public equity markets. This paper examines how changes in public market signals affected venture capital... View Details
Keywords: Market Cycles; Venture Capital; Investment; Experience and Expertise; Public Equity; Volatility; Financial Services Industry
Gompers, Paul, Anna Kovner, Josh Lerner, and David Scharfstein. "Venture Capital Investment Cycles: The Impact of Public Markets." Journal of Financial Economics 87, no. 1 (January 2008): 1–23. (Earlier versions distributed as National Bureau of Economic Research Working Paper No. 11385.)
- 22 Aug 2017
- Working Paper Summaries
Investors as Stewards of the Commons?
Keywords: by George Serafeim
- Research Summary
Intangible Resources
Getting Known by the Company you Keep: Publicizing the Qualifications and Associations of Skilled Employees to Indicate Producer Quality (with Peter Roberts) Under second review at Industrial and Corporate Change.
In a second paper with Peter Roberts (Emory... View Details
- 2010
- Chapter
When Does Leadership Matter? A Contingent Opportunities View of CEO Leadership
By: Noam Wasserman, Nitin Nohria and Bharat Anand
There is by now a long-standing debate on the impact that CEOs have on company performance. Studies of leadership describe how CEOs can significantly impact company performance, while the "constraints" perspective argues that leaders are sufficiently constrained by... View Details
Wasserman, Noam, Nitin Nohria, and Bharat Anand. "When Does Leadership Matter? A Contingent Opportunities View of CEO Leadership." Chap. 2 in Handbook of Leadership Theory and Practice, edited by Nitin Nohria and Rakesh Khurana. Harvard Business Press, 2010.
- Winter 2016
- Article
Improving Store Liquidation
By: Nathan Craig and Ananth Raman
This paper introduces methods for increasing the efficiency of retail store liquidation, which we define as the time-constrained divestment of retail outlets through an in-store sale of inventory. The retail industry depends extensively on liquidation, not only as a... View Details
Craig, Nathan, and Ananth Raman. "Improving Store Liquidation." Manufacturing & Service Operations Management 18, no. 1 (Winter 2016): 89–103.
- 24 Aug 2015
- Working Paper Summaries