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  • All HBS Web  (1,320)
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    • News  (340)
    • Research  (779)
    • Events  (3)
    • Multimedia  (6)
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  • 03 Jun 2013
  • Research & Ideas

The Power of Rituals in Life, Death, and Business

food—including food as mundane as a carrot. Future experiments will delve into whether rituals affect productivity and morale in the workplace. A Sense Of Control Norton and Gino teamed up to conduct a series of grief experiments, which... View Details
Keywords: by Carmen Nobel
  • 21 Apr 2015
  • First Look

First Look: April 21

ever-growing e-commerce site, and fierce competition, Amoruso wondered what opportunity to tackle next. Should she concentrate on product line expansion into lingerie, swimwear, cosmetics, and fragrances?... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 05 Jun 2009
  • What Do You Think?

What Does Slower Economic Growth Really Mean?

differential between past and projected growth rates. One can argue that each transaction may have produced top line growth for individual companies and tax revenues for the government, but did it create as much value for the individual... View Details
Keywords: by Jim Heskett; Financial Services; Construction; Real Estate
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

for example—in addition to commodity products. It describes how the firm's sales strategy—including changes in structure and compensation—changed as its overall product line evolve. The case also offers an... View Details
Keywords: Martha Lagace
  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

revenues and product lines developed. Moreover, in no other industry have the leader's most successful competitors been those that produced products that the leader had... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

lines of authority. Many employees may be confused by what seem to them conflicting demands and expectations. Also, in virtual teams with members spread far apart, distance diminishes the ability of formal authority to create compliance.... View Details
Keywords: by Carmen Nobel
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

examine the direct entry of platform owners into complementors’ product spaces. It finds that both the motivation and impact of such entries on complementors are multifaceted. The motivation behind platform owners’ direct entry goes... View Details
Keywords: by Sean Silverthorne
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

Examines the type of security that is appropriate for an Internet company to have on its site. Focuses on a 20-person electronic e-commerce company trying to decide what parts of the information security product View Details
Keywords: Martha Lagace
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a... View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 28 Jan 2008
  • Research & Ideas

Billions of Entrepreneurs in China and India

B if you can produce a product, manage a sales force, or produce the capital. On the negative side, politicians have whipped up caste frenzy. A lot of voting in India happens along caste lines in so-called vote banks. And so politics has... View Details
Keywords: by Martha Lagace
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

ideas, assesses their importance today, and explores their potential for the future. Through its wide historical focus, this Reader challenges the widespread assumption that creativity research is mainly a product of the second half of... View Details
Keywords: Dina Gerdeman
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

clear line of sight for identifying and challenging the least valuable resources," Baxter continues. All too often, the CEO must opt for across-the-board cuts—even though he knows that this approach penalizes the high-performing... View Details
Keywords: by Loren Gary
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

therefore focus their research worldwide, not just on the BRICs. “Often the main prize today is the emerging middle class, which aspires to consume world class products at lower price points." -Krishna G. Palepu "We have been studying... View Details
Keywords: by Martha Lagace
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

a direct connection between a social media chat about a product with the actual purchase of that product. “The biggest challenge right now is that all this money is shifting into digital marketing, but there are still a lot of questions... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 19 Apr 2011
  • First Look

First Look: April 19

uncertainty, and the development of specialized expertise, while the benefits of greater breadth are linked to the economies of scope achieved by sharing common resources, such as advertising or production capacity, across activities.... View Details
Keywords: Sean Silverthorne
  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

office, while others spent almost none.) Next, the researchers crunched a number of factors measuring company performance—for example, profits per employee—in order to see which CEOs were more productively using their time. Better On The... View Details
Keywords: by Michael Blanding
  • 31 Aug 2009
  • Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

are agencies' revenue models and their incentives to produce credible and accurate ratings? And what fault lines do you see in this process? A: Three different revenue models have been tried or proposed for ratings firms. Currently,... View Details
Keywords: by Martha Lagace; Financial Services
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

and gradually. Carrots work better than sticks — especially with high-priced, hard-to-replace employees. Scenario 3: The Product Or Market Extension M&a The third category is the M&A deal created to extend a company's View Details
Keywords: by Joseph L. Bower
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

groups: (1) a treatment group that receives all DrumNet services, (2) a treatment group that receives all DrumNet services except credit, or (3) a control group. After one year, DrumNet services led to an increase in production of... View Details
Keywords: Martha Lagace
  • 09 Jun 2008
  • Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

directly competitive product, if the rival introduces an inferior substitute, it may damage consumers' perceptions and depress sales in the entire product category. As a result, intellectual property protection must be seen as not a... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
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