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Show Results For
- All HBS Web
(2,393)
- People (4)
- News (285)
- Research (1,837)
- Events (12)
- Multimedia (4)
- Faculty Publications (931)
- January 2024 (Revised June 2024)
- Case
School of Rock: Tuning into Structured Empowerment (A)
By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
Sandino, Tatiana, Jeffrey Rayport, Samuel Grad, and Stacy Straaberg. "School of Rock: Tuning into Structured Empowerment (A)." Harvard Business School Case 124-043, January 2024. (Revised June 2024.)
- 07 Jun 2023
- Blog Post
My One Case: MBA Class of 2023 Looks Back
continue to build a mindset of continuous learning and encourage my teams to learn from both our successes and failures and use that knowledge to improve our outputs. I also know that as a leader, I will... View Details
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
The various components of a channel (whether within a supplier or within a third-party vendor) may be able to improve operations by taking advantage of new technologies, but... View Details
- Web
Drivers of Competitiveness - Institute For Strategy And Competitiveness
efficiency and prosperity. Key Concepts Productivity Competitivenss is determined by the productivity with which a location uses its human, capital, and natural endowments to create value. Microeconomic Foundations Productivity ultimately depends on View Details
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
men to the bench. “There was plenty of evidence showing Trump wasn’t particularly pro-diversity,” says Chang, noting that Trump had issued a memo telling federal agencies to halt diversity trainings because they were “un-American.” “It... View Details
Keywords: by Michael Blanding
- 27 Jan 2017
- Working Paper Summaries
The Microstructure of Work: How Unexpected Breaks Let You Rest, but Not Lose Focus
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
essence, collaboration can help firms improve their bottom and their top lines. For a few, it provides a real source of competitive advantage. Q: You mention in the paper that many efforts at innovation... View Details
Keywords: by Sean Silverthorne
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
the World Economic Forum, and the next day he’s demanding improved performance from Unilever’s senior executives. In my view, Polman isn’t an enigma at all, but a world statesman who exemplifies all the... View Details
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
Microsoft has been criticized as a company that relies more on predatory tactics than great products and innovation to succeed. What can you say about Microsoft's product development performance over the years? A: We analyzed the... View Details
Keywords: by Sean Silverthorne
- Article
Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management
By: Mariam Krikorian Atkinson, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova and Paul Biddinger
Federal investment in emergency preparedness has increased notably since the 9/11 attacks, yet it is unclear if and how U.S. hospital readiness has changed in the 20 years since then. In particular, understanding effective aspects of hospital emergency management... View Details
Keywords: COVID-19; Hospital Preparedness/response; Urban/rural Hospitals; Emergency Management; National Strategy; Health Pandemics; Crisis Management; Performance Effectiveness; Governance; Policy; United States
Atkinson, Mariam Krikorian, Nicholas Cagliuso, John Hick, Sara Singer, Elizabeth Bambury, Tuna Cem Hayirli, Masha Kuznetsova, and Paul Biddinger. "Moving Forward from COVID-19: Organizational Dimensions of Effective Hospital Emergency Management." Health Security 19, no. 5 (September–October 2021): 508–520.
- 2013
- Working Paper
Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time
By: Jillian Berry Jaeker, Anita L. Tucker and Michael H. Lee
We exploit an exogenous process change at two emergency departments (EDs) within a health system to test the theory that increasing capacity in a discretionary work setting increases wait times due to additional services being provided to customers as a consequence of... View Details
Keywords: Technology; Demand and Consumers; Service Delivery; Health Care and Treatment; Business Processes; Health Industry
Berry Jaeker, Jillian, Anita L. Tucker, and Michael H. Lee. "Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time." Harvard Business School Working Paper, No. 14-033, October 2013.
- March–April 2020
- Article
Avoid the Pitfalls of A/B Testing
By: Iavor I. Bojinov, Guillaume Sait-Jacques and Martin Tingley
Online experiments measuring whether “A,” usually the current approach, is inferior to “B,” a proposed improvement, have become integral to the product-development cycle, especially at digital enterprises. But often firms make serious mistakes in conducting these... View Details
Keywords: A/B Testing; Experiment Design; Social Networks; Product Development; Performance Improvement; Measurement and Metrics; Social Media
Bojinov, Iavor I., Guillaume Sait-Jacques, and Martin Tingley. "Avoid the Pitfalls of A/B Testing." Harvard Business Review 98, no. 2 (March–April 2020): 48–53.
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
what everybody else is doing in the moment. Very often, this openness is gone after the first take. On a second take, many musicians will try to improve their own performance, and just by focusing on their own View Details
- 12 Oct 1999
- Research & Ideas
The Intellectual Underpinnings of Entrepreneurial Management
those focused on innovation, and those focused on new venture startup. Since Cantillon's time, many arguments have persisted about the risk-bearing aspect of entrepreneurship. Many studies View Details
- Web
Hidden Workers, Untapped Talent - Managing the Future of Work
of these groups of hidden workers report that these workers are more loyal and perform better on several key metrics compared to traditional sources View Details
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
supply of “safety stock” was the order of the day for those using slower forms of transportation. "The result, of course, was what came to be... View Details
- December 5, 2024
- Article
A Consensus Definition of Creativity in Surgery: A Delphi Study Protocol
By: Alex Thabane, Tyler McKechnie, Phillip Staibano, Vikram Arora, Goran Calic, Jason W. Busse, Sameer Parpia and Mohit Bhandari
Introduction
Clear definitions are essential in science, particularly in the study of abstract phenomena like creativity. Due to its inherent complexity and domain-specific nature, the study of creativity has been complicated, as evidenced by the various... View Details
Clear definitions are essential in science, particularly in the study of abstract phenomena like creativity. Due to its inherent complexity and domain-specific nature, the study of creativity has been complicated, as evidenced by the various... View Details
Thabane, Alex, Tyler McKechnie, Phillip Staibano, Vikram Arora, Goran Calic, Jason W. Busse, Sameer Parpia, and Mohit Bhandari. "A Consensus Definition of Creativity in Surgery: A Delphi Study Protocol." PLoS ONE 19, no. 12 (December 5, 2024).
- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
particular concern has policymakers rethinking the current kidney-allocation process, a problem ironically created by improved medical treatments for renal disease. "Because patients are living longer, more and more View Details
- March 2015 (Revised January 2024)
- Case
CV Ingenuity (A): How to Evaluate the Commercial Viability of New Health Care Technologies
By: Regina E. Herzlinger and Andrew Otazo
Duke Rohlen (HBS MBA ’01) hoped to win over a prominent venture capital investor for Series B financing of his firm CVI that was creating a drug-eluting balloon (DES) to treat peripheral arterial disease. As a second-mover, Duke felt he was more likely to acquire... View Details
Keywords: CV Ingenuity; CVI; Drug Eluting Balloon; DEB; Drug Eluting Stent; Angioplasty Balloon; FoxHollow; Medical Device; Medical Device Startup; Premarket Approval; PMA; Lutonix; Stellarex; LEVANT; ILLUMENATE; Clinical Trials; Peripheral Arterial Disease; PAD; Healthcare Startups; Covidien; Health Care and Treatment; Health Testing and Trials; Business Startups; Commercialization; Health Industry; Medical Devices and Supplies Industry; United States; Europe
Herzlinger, Regina E., and Andrew Otazo. "CV Ingenuity (A): How to Evaluate the Commercial Viability of New Health Care Technologies." Harvard Business School Case 315-045, March 2015. (Revised January 2024.)
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
new book, Rethinking the MBA: Business Education at a Crossroads. Employing a wealth of interviews and quantitative data, their book takes the first comprehensive approach in decades to examine the evolving MBA marketplace and its threats... View Details