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Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details

18 Dec 2007
First Look

First Look: December 18, 2007

affects emotions. Finally, work in economics on the design of monetary policy makes several assumptions (e.g., a representative agent, a summary measure of emotions akin to utility exists and that individuals only care about income and... View Details

Keywords: Martha Lagace

18 Jul 2019
News

The Pursuit of Impact

Michael R. Bloomberg (MBA 1966) is founder and CEO of the financial data firm Bloomberg LP, the former mayor of New York City, and founder of Bloomberg Philanthropies. He is a 2019 recipient of the HBS Alumni Achievement Award. In this interview, he talks about the... View Details

08 Nov 2011
First Look

First Look: Nov. 8

industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food... View Details

Keywords: Sean Silverthorne

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

task is the organization's mission. Clarity of mission is the starting point and devising corresponding meaningful outcome measures requires considerable creativity and analytical capacity. Furthermore, the... View Details

Keywords: by Manda Salls

10 May 2016
First Look

May 10, 2016

Promises and Limitations of Improved Measures of Urban Life By: Glaeser, Edward L., Scott Duke Kominers, Michael Luca, and Nikhil Naik Abstract—New, "big" data sources allow measurement of city... View Details

Keywords: Carmen Nobel

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

companies—depends on having outstanding suppliers and great relationships with their suppliers.8 When strong supplier relationships are part of the strategy leading to breakthrough customer and/or financial performance, then outcome and... View Details

Keywords: by Robert S. Kaplan & David P. Norton

Profile

Alice Yang

projects ranging from an analysis of PIH’s clinical outcomes in rural Haiti, editing and publishing a bilingual manual on AIDS treatment in resource-poor settings, overseeing potable water projects for at-risk families in Haiti, and... View Details

03 Nov 2015
First Look

November 3, 2015

discretion. This is because, when faced with similar applicant pools, managers who exercise more discretion (as measured by their likelihood of overruling job test recommendations) systematically end up with worse hires. Download working... View Details

Keywords: Sean Silverthorne

01 Oct 2013
First Look

First Look: October 1

education outcomes in the district from which the legislator is elected. We find no evidence of religious favoritism: Muslim children do not benefit more from Muslim political representation than children from other religious groups.... View Details

Keywords: Sean Silverthorne

14 Jan 2022
Blog Post

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

need to be shoulder-to-shoulder to collaborate,” Neeley says, “but you have to trust people will show up when they need to. 2. Stop counting ‘butts in seats’ As a corollary to trusting in workers, managers must also change the way they View Details

Keywords: All Industries

30 Sep 2014
News

Life Lessons on the Open Seas

sailboats to a former America’s Cup boat that we adapted—although no one said it could be accomplished.” A competitive sailor who has raced in the Paralympic Games in Sydney in 2000 and in London in 2012, Callahan takes a measured... View Details

Keywords: Jill Radsken

24 May 2011
First Look

First Look: May 24

identify survey instruments used to measure teamwork. We evaluated instruments' psychometric properties (e.g., discriminant and content validity) and assessed whether they had been shown to relate to View Details

Keywords: Sean Silverthorne

12 Jul 2006
Research & Ideas

Competition the Cure for Healthcare

the doctor did a bad job. But with evidence on outcomes and true risks, the burden of proof to sue a doctor will rise. Doctors will learn to be happier in a world where they are measuring results more than... View Details

Keywords: by Roger Thompson; Health

30 Apr 2001
Research & Ideas

Why Evolutionary Software Development Works

the performance of projects in the industry, we examined two outcome measures—one related to the performance of the final product and the other to the productivity achieved in terms of resource consumption (resource productivity). To... View Details

Keywords: by Alan MacCormack; Technology

02 Feb 2010
First Look

First Look: Feb. 2

the benefits of unexpected inflation are tempered by higher interest rates. We obtain that costs from inflation more than offset the benefits from reducing tax distortions. We further discuss sustainability of nominal debt in developing (volatile) countries.... View Details

Keywords: Martha Lagace

05 Nov 2001
Research & Ideas

Venture Capital Goes Boom—or Bust?

unknowability. Rather, uncertainty can be viewed as a measure of the distribution of possible outcomes for a company or project. The greater the uncertainty, the wider the distribution of potential outcomes.... View Details

Keywords: by Paul A. Gompers & Josh Lerner

14 Nov 2012
Research & Ideas

New Agenda for Corporate Accountability Reporting

How do you measure corporate accountability? And can you do it credibly? Since the financial crisis of 2008-2009, for-profit corporations are facing greater demand to disclose more than revenues and expenses on annual financial reports. In response, some are pointing... View Details

Keywords: by Martha Lagace; Accounting; Energy; Utilities

02 Jun 2011
News

Serious Fun

green pigs. If the ultimate outcome of that frantic gaming also teaches us something (probably not the case with Angry Birds), our brain is likely too engaged in the task of winning to rebel against some higher purpose. Nick Maynard... View Details

Keywords: Julia Hanna; Arts, Entertainment; Management, Scientific, and Technical Consulting Services; Professional Services

November 1994 (Revised March 1996)
Case

Pepsi's Regeneration, 1990-1993

By: David A. Garvin and Donald N. Sull

Craig Weatherup, the president and CEO of Pepsi Cola, leads a change process that completely transforms his company. It includes a new vision, operating philosophy, strategy, and organizational structure. He also introduces process improvement techniques and builds new... View Details