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  • All HBS Web  (2,275)
    • People  (9)
    • News  (790)
    • Research  (733)
    • Events  (4)
    • Multimedia  (7)
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  • August 2024
  • Article

Heuristics on Call: The Impact of Mobile-Phone-Based Business-Management Advice

By: Shawn Cole, Mukta Joshi and Antoinette Schoar
There is growing evidence that business training for micro-entrepreneurs can be effective. However, in-person training can be expensive and imposes costs on the target beneficiaries. This paper presents the results of a two-site randomized evaluation of a light-touch,... View Details
Keywords: Training; Entrepreneurship; Mobile and Wireless Technology; India; Philippines
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Cole, Shawn, Mukta Joshi, and Antoinette Schoar. "Heuristics on Call: The Impact of Mobile-Phone-Based Business-Management Advice." World Bank Economic Review 38, no. 3 (August 2024): 580–597.
  • 01 May 1998
  • Conference Presentation

Rapid Learning and Adaptation in Product Development: An Empirical Study of the Internet Software Industry

By: Alan MacCormack, M. Iansiti and R Verganti
Keywords: Learning; Product Development; Software; Information Technology Industry; Information Technology Industry; Information Technology Industry
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MacCormack, Alan, M. Iansiti, and R Verganti. "Rapid Learning and Adaptation in Product Development: An Empirical Study of the Internet Software Industry." Paper presented at the International Product Development Management Conference, Italy, May 01, 1998.
  • January 2022
  • Article

Artificial Intelligence, Data-Driven Learning, and the Decentralized Structure of Platform Ecosystems

By: David R. Clough and Andy Wu
Gregory, Henfridsson, Kaganer, and Kyriakou (2020) highlight the important role of data and AI as strategic resources that platforms may use to enhance user value. However, their article overlooks a significant conceptual distinction: the installed base of... View Details
Keywords: Artificial Intelligence; Data Strategy; Ecosystem; Value Capture; Digital Platforms; Analytics and Data Science; Strategy; Learning; Value Creation; AI and Machine Learning; Technology Industry; Technology Industry; Technology Industry; Technology Industry
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Clough, David R., and Andy Wu. "Artificial Intelligence, Data-Driven Learning, and the Decentralized Structure of Platform Ecosystems." Academy of Management Review 47, no. 1 (January 2022): 184–189.
  • July 1998
  • Supplement

IBM: Reinventing Education, Video

By: Rosabeth M. Kanter
Keywords: Education; Information Technology Industry
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Kanter, Rosabeth M. "IBM: Reinventing Education, Video." Harvard Business School Video Supplement 399-502, July 1998.
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

Harvard Business School, where he teaches courses in supply chain management, service operations, and the investor's perspective on operations to MBA students and executive education participants. Fisher, the UPS Professor of Operations... View Details
Keywords: by Martha Lagace; Retail; Auto
  • October 2017
  • Case

NetDragon

By: William R. Kerr and Alexis Brownell
Keywords: NetDragon; China; E-learning; Fuzhou; Gaming; Education; Entrepreneurship; Internet; Education Industry; Education Industry; Education Industry; Education Industry; China
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Kerr, William R., and Alexis Brownell. "NetDragon." Harvard Business School Case 818-042, October 2017.
  • 2013
  • Case

Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins
In July 2012, retired United States Army Major General Gale Pollock created Elevivo, a venture that worked on developing a comprehensive disease management software system to support the growing number of visually impaired individuals by providing them with tailored... View Details
Keywords: Disease Management; Health; Health Care and Treatment; Education; Information Technology; Insurance; Entrepreneurship; Leadership; Information Technology Industry; Information Technology Industry; United States
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Kanter, Rosabeth M., Juliane Calingo Schwetz, and Patricia Bissett Higgins. "Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired." Harvard Business Publishing Case 314-029, 2013.
  • December 2004
  • Teaching Note

Yield Curves and Bond Ratings Tutorial (TN)

By: William E. Fruhan Jr.
Teaching Note to (9-204-712). View Details
Keywords: Internet and the Web; Education; Debt Securities; Service Operations; Measurement and Metrics; Performance Evaluation; Education Industry
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Fruhan, William E., Jr. "Yield Curves and Bond Ratings Tutorial (TN)." Harvard Business School Teaching Note 205-051, December 2004.
  • January 2001 (Revised January 2004)
  • Case

Ninth House: e-Learning Software

By: Amy C. Edmondson, Frances X. Frei and Corey B. Hajim
Jeff Snipes, CEO of the Ninth House Network, a San Francisco-based E-Learning company, considers a strategy shift to address a recent slump in sales and to attract more customers. The revised strategy would require creating shorter, more directed content that could be... View Details
Keywords: Internet and the Web; Service Operations; Organizational Structure; Groups and Teams; Corporate Strategy; Organizational Culture; Learning; Sales; Service Delivery; Entrepreneurship; Information Technology Industry; Information Technology Industry; Information Technology Industry; San Francisco
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Edmondson, Amy C., Frances X. Frei, and Corey B. Hajim. "Ninth House: e-Learning Software." Harvard Business School Case 601-047, January 2001. (Revised January 2004.)
  • April 2002
  • Article

New Concepts for Corporate e-Learning - The Use of Virtual Classes at Harvard Business School As Best Practice

By: D. Quinn Mills and Dirk Seifert
Keywords: Learning; Internet and the Web; Higher Education; Boston
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Mills, D. Quinn, and Dirk Seifert. "New Concepts for Corporate e-Learning - The Use of Virtual Classes at Harvard Business School As Best Practice." Markt: Journal für Marketing (April 2002).
  • May 2024
  • Supplement

gWorks (B)

By: Richard S. Ruback and Royce Yudkoff
In January of 2019, Joe Heieck, CEO of gWorks, was deciding whether to proceed with his acquisition of Data Tech, that was a business roughly the same size as gWorks. gWorks, which provided geospatial software to small city and rural county governments, was acquired by... View Details
Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Talent and Talent Management; Customer Relationship Management; Technology Adoption; Information Infrastructure; Digital Platforms; Growth Management; Applications and Software; Risk and Uncertainty; Technology Industry; United States
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Ruback, Richard S., and Royce Yudkoff. "gWorks (B)." Harvard Business School Multimedia/Video Supplement 224-722, May 2024.
  • November 2011 (Revised February 2012)
  • Case

Khan Academy

By: William A. Sahlman and Liz Kind
Keywords: Education; Teaching; Internet and the Web
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Sahlman, William A., and Liz Kind. "Khan Academy." Harvard Business School Case 812-074, November 2011. (Revised February 2012.)
  • January 1999
  • Case

Bell Atlantic and the Union City Schools (D): Results and Replication

By: Rosabeth M. Kanter and Ellen Pruyne
The last in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Reviews the various outcomes of the partnership called Project Explore, from the perspective of Bell Atlantic managers and... View Details
Keywords: Mobile and Wireless Technology; Strategic Planning; Change Management; Leadership Development; Outcome or Result; Horizontal Integration; Partners and Partnerships; Trends; Education; Technological Innovation; Education Industry; Education Industry; New Jersey
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Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (D): Results and Replication." Harvard Business School Case 399-084, January 1999.
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Linux can be extended. One avenue would be to empirically estimate the difference in demand-side learning between Linux and Windows. This would allow us to make educated guesses on the chances of survival of Windows and make managerial... View Details
Keywords: by Sean Silverthorne; Technology
  • August 2001 (Revised October 2001)
  • Case

What a Great Idea

By: Myra M. Hart and Susan Harmeling
Charles "Chic" Thompson has created a successful business as a professional speaker, consultant, and author of two books on creativity. He is challenged to institutionalize his knowledge and brand in an organization that will outlive his involvement. This case examines... View Details
Keywords: Knowledge Management; Entrepreneurship; Management Teams; Organizational Design; Technological Innovation; Technology Adoption; Education Industry; Education Industry
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Hart, Myra M., and Susan Harmeling. "What a Great Idea." Harvard Business School Case 802-030, August 2001. (Revised October 2001.)
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

asking, is this the right business model? But there are no answers. The market and technology are constantly changing," Riesenfeld remarks. Important Sounding Board The biotech industry presents similar challenges in a space littered with... View Details
Keywords: by Julia Hanna; Education
  • June 2020
  • Case

Career Karma: Growth in a Time of Global Uncertainty (A)

By: Laura Huang, Elizabeth Jiang and Brandon Yu
Career Karma is a startup focused on helping individuals looking to transition careers into computer engineering roles or similar fields by preparing them for formal technical training programs, or “coding bootcamps,” that would lead to a successful career pivot upon... View Details
Keywords: Business Ventures; Business Growth and Maturation; Business Plan; Business Startups; Education; Training; Entrepreneurship; Corporate Entrepreneurship; Social Entrepreneurship; Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Marketing Strategy; Organizations; Mission and Purpose; Personal Development and Career; Health Pandemics; Technology Industry; Technology Industry; Technology Industry
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Huang, Laura, Elizabeth Jiang, and Brandon Yu. "Career Karma: Growth in a Time of Global Uncertainty (A)." Harvard Business School Case 420-121, June 2020.
  • October 20, 2020
  • Article

Expanding AI's Impact with Organizational Learning

By: Sam Ransbotham, Shervin Khodabandeh, David Kiron, François Candelon, Michael Chu and Burt LaFountain
Most companies developing AI capabilities have yet to gain significant financial benefits from their efforts. Only when organizations add the ability to learn with AI do significant benefits become likely. View Details
Keywords: AI and Machine Learning; Learning; Adoption
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Ransbotham, Sam, Shervin Khodabandeh, David Kiron, François Candelon, Michael Chu, and Burt LaFountain. "Expanding AI's Impact with Organizational Learning." MIT Sloan Management Review, Big Ideas Artificial Intelligence and Business Strategy Initiative (website) (October 20, 2020). (Findings from the 2020 Artificial Intelligence Global Executive Study and Research Project.)
  • June 1998
  • Article

The Coevolution of Community Networks and Technology: Lessons From the Flight Simulation Industry

By: L. Rosenkopf and Michael Tushman
Keywords: Networks; Information Technology; Learning; Aerospace Industry
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Rosenkopf, L., and Michael Tushman. "The Coevolution of Community Networks and Technology: Lessons From the Flight Simulation Industry." Industrial and Corporate Change 7, no. 2 (June 1998): 311–346.
  • October 1999
  • Article

What Netscape Learned from Cross-platform Software Development

By: M. A. Cusumano and D. B. Yoffie
Keywords: Applications and Software; Research and Development; Learning; Web Services Industry
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Cusumano, M. A., and D. B. Yoffie. "What Netscape Learned from Cross-platform Software Development." Communications of the ACM 42, no. 10 (October 1999): 72–78.
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