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  • 28 Mar 2004
  • Research & Ideas

HBS Celebrates Social Enterprise Initiative

task is the organization's mission. Clarity of mission is the starting point and devising corresponding meaningful outcome measures requires considerable creativity and analytical capacity. Furthermore, the... View Details
Keywords: by Manda Salls
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

have been largely ineffective as they failed to address the root causes of the problems and have dealt instead with micromanaging and inspecting providers and forcing process compliance as opposed to achieving outcomes and results. The... View Details
Keywords: by Michael E. Porter; Health
  • November 1994 (Revised March 1996)
  • Case

Pepsi's Regeneration, 1990-1993

By: David A. Garvin and Donald N. Sull
Craig Weatherup, the president and CEO of Pepsi Cola, leads a change process that completely transforms his company. It includes a new vision, operating philosophy, strategy, and organizational structure. He also introduces process improvement techniques and builds new... View Details
Keywords: Transformation; Leading Change; Growth and Development Strategy; Management Systems; Standards; Organizational Structure; Outcome or Result; Performance Improvement; Problems and Challenges; Food and Beverage Industry
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  • 2020
  • Working Paper

Dog Eat Dog: Balancing Network Effects and Differentiation in a Digital Platform Merger

By: Chiara Farronato, Jessica Fong and Andrey Fradkin
Digital platforms are increasingly the subject of regulatory scrutiny. In comparison to multiple competitors, a single platform may increase consumer welfare if network effects are large or may decrease welfare due to higher prices or reduction in platform variety. We... View Details
Keywords: Platform Differentiation; Digital Platforms; Network Effects; Measurement and Metrics; Mergers and Acquisitions; Outcome or Result
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  • 29 May 2014
  • Research & Ideas

Research Symposium 2014

key components: It is organized into "integrated practice units" that focus on a particular disease, as well as the conditions associated with that disease. It measures outcome based on the patient's... View Details
Keywords: by Carmen Nobel; Accounting; Health
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

the benefits of unexpected inflation are tempered by higher interest rates. We obtain that costs from inflation more than offset the benefits from reducing tax distortions. We further discuss sustainability of nominal debt in developing (volatile) countries.... View Details
Keywords: Martha Lagace
  • 01 Mar 2012
  • News

Alumni Book Briefs

China, and others will grow rapidly. The authors predict probable new principles for commercial success, among them that an obsession with return on equity will give way to more broad-based measurements of success, and that Adam Smith’s... View Details
Keywords: Publishing Industries (except Internet); Information
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

performance management system into corporate governance processes. The Balanced Scorecard strategy map portrays, on a single page, a company's strategy. It includes the financial outcomes expected; performance with targeted customers and... View Details
Keywords: by Robert S. Kaplan
  • 23 Dec 2014
  • First Look

First Look: December 23

care for congenital heart disease conditions beginning in 1995 and had initiated universal outcome measurement. In 2014, the challenge was to continue to improve care in a complicated patient population and take View Details
Keywords: Carmen Nobel
  • 20 Nov 2018
  • First Look

New Research and Ideas, November 20, 2018

Outcome measures top the list, with 60% of respondents saying they are extremely important. This survey suggests that many in health care see value-based reimbursement as a real solution to the nation’s... View Details
Keywords: Dina Gerdeman
  • 30 Apr 2001
  • Research & Ideas

Why Evolutionary Software Development Works

the performance of projects in the industry, we examined two outcome measures—one related to the performance of the final product and the other to the productivity achieved in terms of resource consumption (resource productivity). To... View Details
Keywords: by Alan MacCormack; Technology
  • 16 Aug 2016
  • First Look

August 16, 2016

activities of a large cohort of physician-MBAs by gathering information on 206 physician graduates from the Harvard Business School MBA program who obtained their degrees between 1941 and 2014. Key outcome View Details
Keywords: Sean Silverthorne
  • 14 Jan 2022
  • Blog Post

Embracing Activism for Social Change

Partnership, a pilot program implemented with the county’s mental health authority, Detroit Wayne Integrated Health Network (DWIHN), designed to create better outcomes in emergencies involving first responders and citizens with mental or... View Details
  • 01 Dec 2001
  • News

Corporate Governance Conference Addresses Global Challenges

achieve," he explained in a recent interview. This premise allowed exploration of many approaches to corporate governance, drawn from a wide variety of countries and cultural histories. Presenters evaluated success in terms of outcomes... View Details
Keywords: Laura Singleton; Colleges, Universities, and Professional Schools; Educational Services; Corporate, Subsidiary, and Regional Managing Offices; Management
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

inequalities in the public and the private spheres are affected by childhood exposure to non-traditional gender role models at home. We test the association between being raised by an employed mother and adult men's and women's outcomes... View Details
Keywords: Carmen Nobel
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

companies—depends on having outstanding suppliers and great relationships with their suppliers.8 When strong supplier relationships are part of the strategy leading to breakthrough customer and/or financial performance, then outcome and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 16 Oct 2012
  • First Look

First Look: October 16

across delegates and delegators, (2) reports both stocks and flows in the measures of account, and (3) has a mutually agreeable due process to match across periods the actions of delegates and the outcomes... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

consumer. The system needs to be redesigned so that each participant is motivated to increase value, measured by health outcomes per dollar expended. This excerpt discusses how healthcare providers can shift... View Details
Keywords: by Michael E. Porter; Health
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

not only experience project-level success with the implementation of new work practices, but also organizational-level success as indicated by overall measures of performance. We tested our hypothesis in a longitudinal study of 23... View Details
Keywords: Martha Lagace
  • Web

Social Entrepreneurship Fellowship | Social Enterprise | Harvard Business School

to launch and operate. Funding sources are identified and a plan for securing initial investment is articulated. Performance Measurement : The plan takes a practical approach to milestones and organizational View Details