Publications

18 Jul 2017
First Look

First Look at New Research and Ideas, July 18, 2017

positively select into negotiations on observable characteristics of the negotiation environment, only women positively select on unobservables such as their ability to negotiate. Organizational Structures and the Improvement of Working... View Details

Keywords: Sean Silverthorne

17 May 2017
Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

resumes than candidates who reveal their race—and this discriminatory practice is just as strong for businesses that claim to value diversity as those that don’t. These research findings should provide a startling wakeup call for business... View Details

Keywords: by Dina Gerdeman

January – February 2012
Article

When One Business Model Isn't Enough

By: Ramon Casadesus-Masanell and Jorge Tarzijan

Trying to operate two business models at once often causes strategic failure. Yet LAN Airlines, a Chilean carrier, runs three models successfully. Casadesus-Masanell, of Harvard Business School, and Tarziján, of the Pontificia Universidad Católica de Chile, explore how... View Details

Keywords: Integration; Failure; Business Model; Service Operations; Asset Management; Value; Complexity; Competency and Skills; Business Strategy; Management Analysis, Tools, and Techniques; Risk and Uncertainty; Customer Relationship Management; Air Transportation Industry

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July 2018
Case

Leading Open Innovation at BT

By: Amy C. Edmondson, Jean-François Harvey and Johnathan R. Cromwell

This case focuses on the genesis and development of the open innovation unit at BT, the strategic value of the unit, and its operating model. As the business environment becomes increasingly dynamic and firms are pressured to achieve faster innovation rates, there may... View Details

Keywords: Collaboration; Open Innovation; Inter-organizational Relationships; Organizational Culture; Collaborative Innovation and Invention; Innovation and Management; Information Technology Industry; Technology Industry; United Kingdom; United States

Web

Placement - Doctoral

Science Dissertation: Essays on Enforcement and Disclosure Advisors: Eugene F. Soltes (Co-Chair), Suraj Srinivasan (Co-Chair), and Charles C.Y. Wang 2020 Wei Cai Accounting & Management, 2020 Placement: Columbia Business School, Accounting Department Dissertation:... View Details

June 1991 (Revised April 1995)
Background Note

Corporate Strategy: A Conceptual Framework

By: David J. Collis

Provides a conceptual framework for the study of corporate strategy. First describes previous perspectives on corporate strategy and then develops a framework of four elements: resources, tasks, structure, and industries. This framework can be used to explain the value... View Details

Keywords: Resource Allocation; Organizational Design; Organizational Structure; Corporate Strategy; Value

October 1984 (Revised March 1999)
Case

NIKE (B)

Describes Nike's corporate culture and looks closely at individual key senior and middle managers, outlining the processes by which the management group conducts its business and noting the values which bind the management group together. The teaching objective is to... View Details

Keywords: Values and Beliefs; Management Practices and Processes; Organizational Culture; Management Teams; Apparel and Accessories Industry; Sports Industry

Program

Strategic Marketing for Driving Growth

marketing principles and strategies that enable you to build and sustain a leading edge in your industry—and catapult your business to the next level. You will emerge with the advanced skills needed to generate more value for customers,... View Details

18 Feb 2015
First Look

First Look: February 18

scientifically grounded way to align our speech and nonverbal behavior with our beliefs, abilities, and values to produce a synchronized inner state that resonates and connects with others. In this way, we can capture the inner strength... View Details

Keywords: Sean Silverthorne

Web

Marketing - Doctoral

Past Experiments for Intervention Personalization; Communicating with Consumers: How Firms’ Responses to Societal Change Influence Consumer Behavior; Three Essays on Cost-benefit Trade-offs in Individual and Organizational... View Details

March 2001 (Revised May 2001)
Case

Corning 1983-1996: Transition at the Top

By: Michael J. Roberts and Michael L. Tushman

Focuses on Jamie Houghton's efforts to revitalize Corning from 1983-1996, including the development of a very strong set of values and culture. The issue centers around Roger Ackerman's rise to president, then chairman/CEO, and his drive to both change the business... View Details

Keywords: Organizational Change and Adaptation; Change Management; Organizational Culture; Management Teams; Strategy

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04 Aug 2009
First Look

First Look: August 4

contracting. We recognize the advantage of using fair values in circumstances where these are based on observable prices in liquid secondary markets, but caution against expanding fair values to areas such... View Details

Keywords: Martha Lagace

October 2020 (Revised March 2021)
Case

Pete Carroll: Building a Winning Organization through Purpose, Caring, and Inclusion

By: Ranjay Gulati, Matthew Breitfelder and Monte Burke

Competing at the highest levels of the National Football League (NFL) requires tremendous skill, dedication and persistence. The most successful coaches in the NFL know how to draw out a higher level of performance and consistency from their players. This is typically... View Details

Keywords: National Football League; Leadership Style; Organizational Culture; Mission and Purpose; Relationships; Performance; Success; Sports; Sports Industry

September 2015 (Revised February 2017)
Case

MOD Pizza: A Winning Recipe?

By: Boris Groysberg, John D. Vaughan and Matthew Preble

Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015 to 200 stores by the end of 2016, and while the two believed that MOD could manage... View Details

Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; United States

2017
Report

The Competitive Advantage of Racial Equity

By: Mark R. Kramer, Angela Glover Blackwell, Lalitha Vaidyanathan, Lakshmi Iyer and Josh Kirschenbaum

Corporate America is missing out on one of the biggest opportunities of our time for driving innovation and growth: creating business value by advancing racial equity.
Developed in partnership with PolicyLink and funded by the Ford and W.K. Kellogg foundations,... View Details

Keywords: Racial Equity; Diversity; Race; Organizational Change and Adaptation; Competitive Advantage; Value Creation

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January 2005 (Revised November 2014)
Case

Arch Wireless, Inc.

By: Stuart C. Gilson and Perry L. Fagan

The largest wireless paging company in the United States has to restructure its debt in response to the collapse of its market. The restructuring faces formidable challenges. Valuing the company is extremely difficult because Arch's public competitors are also severely... View Details

Keywords: Restructuring; Borrowing and Debt; Insolvency and Bankruptcy; Organizational Structure; Valuation

2014
Working Paper

The Nobel Prize: A 'Heritage-based' Brand-oriented Network

By: Mats Urde and Stephen A. Greyser

Purpose — Understanding the Nobel Prize as a 'true' heritage brand in a networked situation and its management challenges, especially regarding identity and reputation.

Methodology — The Nobel Prize serves as an in-depth case study and is analysed within... View Details

Keywords: Nobel Prize; Heritage Brand; Brand Network; Networked Brand; Brand Within A Network; Brand Orientation; Brand Stewardship; Corporate Brand Identity; Reputation; Networks; Organizations; Philanthropy and Charitable Giving; Brands and Branding