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  • 21 Oct 2014
  • First Look

First Look: October 21

compensation and incentives, performance reviews, and measuring sales effectiveness. Part 4 examines broader organizational requirements for effective selling and strategy implementation: developing sales managers who can manage and... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

[expletive] out of the U-Stor-It.” Recently, Mark Zuckerberg reminded us that the notion of the Metaverse has been flourishing in the tech world. Let’s assume that his adoption of the notion as a central organizing strategy for Facebook... View Details
Keywords: by James Heskett
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

organizations and as a society. Yet, what is well understood within the organizational literature is that such changes are difficult and are usually met with resistance. Sustainability is no exception; executives and organizations have... View Details
Keywords: Martha Lagace
  • February 2004 (Revised January 2005)
  • Case

Hewlett-Packard: Culture in Changing Times

By: Michael Beer, Rakesh Khurana and James Weber
HP had been a highly successful and respected company for decades. It was well known for its company culture and management practices--the HP way--which emphasized both profits and people. Changing markets, strong competitors, and the growth of its computer business,... View Details
Keywords: Acquisition; Decision Choices and Conditions; Human Resources; Leading Change; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Performance Effectiveness; Adoption; Competition
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  • Web

Evolution of the Social Enterprise Conference | Social Enterprise | Harvard Business School

adopt the role of studying the dynamics, challenges, and opportunities of the private sector from afar. SECON gives students an opportunity to tangibly affect the conversation, trends, and insights in an part of the economy that has a... View Details
  • Web

Turnarounds and Transformation - Course Catalog

lackluster performance. We will also adopt a holistic view of turnarounds that combines the analysis of strategy, organization, operations, culture, and finance. While these elements are analytically distinct, we will examine how they... View Details
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

work? A: Many firms adopt what we call a "production outsourcing" mindset to collaboration. This is typified by a focus on lowering cost at the expense of other potentially more valuable benefits. These firms view collaboration as a form... View Details
Keywords: by Sean Silverthorne
  • 24 May 2011
  • First Look

First Look: May 24

environmental performance. We hypothesize that key organizational characteristics reflecting visibility, such as size and environmental impact, shape this type of symbolic compliance and that these relationships are moderated by... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2015
  • News

The First Five Years: Justin Pasquariello (MBA 2010)

implementation of our organizational strategy and budget. I work with our team and other stakeholders to think through research questions, and partner with funders to identify funding to investigate questions and disseminate our results.... View Details
Keywords: Health, Social Assistance
  • Blog

Lessons from Jazz in the Live Online Classroom

the Executive Education program Developing Yourself as a Leader—Virtual, organizational behavior expert Frank Barrett encouraged executives to embrace Davis's mindset, reducing their reliance on the tried-and-true in the effort to allow... View Details
  • 15 Nov 2011
  • First Look

First Look: November 15

an entrant needs to strategically choose whether to reveal its innovation by competing through the new business model or conceal it by adopting a traditional business model. We also show that the value of business model innovation may be... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

intra-organizational partnerships, facilitating alignment and partnership with external constituents: customers, suppliers, and communities. The Balanced Scorecard: From Measurement To Management We introduced the Balanced Scorecard (BSC) in 1992.1 The BSC measures... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

Knowledge. "The organizational challenge comes as all stakeholders get together and hammer out common definitions. This might not seem like the kind of work that leads to disputes, but it is," he says. Sara Grant: In looking at... View Details
Keywords: by Sara Grant
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

negative emotions, lower intrinsic motivation, and less favorable perceptions of the organization-with negative consequences for performance. These actions include signaling low expectations for innovation; switching strategic direction too frequently; miscoordination... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

  PublicationsRecent Advances in the Empirics of Organizational Economics Authors:Nicholas Bloom, Raffaella Sadun, and John Van Reenen Publication:,em>Annual Review of Economics Vol. 2 (2010) Abstract We present a survey of recent... View Details
Keywords: Sean Silverthorne
  • 13 Nov 2012
  • First Look

First Look: November 13

on Balanced Scorecard Commentaries Author:Robert S. Kaplan Publication:Journal of Accounting & Organizational Change 8, no. 4 (2012) Abstract This paper provides the author's insights about five papers written in this volume about his... View Details
Keywords: Sean Silverthorne
  • 06 May 2014
  • First Look

First Look: May 6

sample of 180 U.S. companies, we find that corporations that voluntarily adopted sustainability policies by 1993-termed as High Sustainability companies-exhibit by 2009 distinct organizational processes... View Details
Keywords: Sean Silverthorne
  • 04 Aug 2023
  • Blog Post

Four Remarkable Stories of HBS MBA Students Tackling Climate Change

his company and its mission forward. “When I came to HBS I think that’s one thing I learned. How to lead an organization, lead a team, build organizational structure, understand organizational culture, and... View Details
  • November 1990 (Revised September 1991)
  • Case

The Transformation of IBM

By: Andrall E. Pearson and David B. Yoffie
John Akers, IBM's chairman, must confront how to transform a $60 billion, full line, global computer company that is the leader in every market it serves, yet losing share across the board. The case explores senior management's perspective on the process of... View Details
Keywords: Organizational Change and Adaptation; Transformation; Corporate Strategy; Adoption; Management Teams; Information Infrastructure; Information Technology; Multinational Firms and Management; Computer Industry
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  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

income and education can, by extension, lead to poor health outcomes. Much of the research that does explore the impact of organizational practice focuses on outcomes such as cost and profitability. For example, satisfied, engaged... View Details
Keywords: by Jim Heskett