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  • July 2008 (Revised August 2008)
  • Supplement

Fidelity Investments' Charitable Gift Fund (B)

By: Robert C. Pozen
The (B) case informs students of Fidelity's decision about pursuing a business process patent for its charitable gift fund and describes subsequent litigation and lawsuits filed by other companies over business process patent issues. View Details
Keywords: Investment Funds; Patents; Lawsuits and Litigation; Business Processes
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    Michael Beer

    MICHAEL BEER

    Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

    • June 2023 (Revised January 2024)
    • Case

    Siemens AG: A Private Equity Approach within an Industrial Corporation?

    By: David J. Collis and Haisley Wert
    In July 2022, Horst Kayser, Chairman of Siemens AG Portfolio Companies (POC), was reflecting on the advice he could offer Roland Busch, Chief Executive Officer of the parent company Siemens AG, about whether and how to operate a private equity-like approach inside the... View Details
    Keywords: Strategy; Management; Value Creation; Private Equity; Corporate Strategy
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    • February 2003 (Revised March 2003)
    • Case

    The Nature Conservancy

    By: Allen S. Grossman and Jane Wei-Skillern
    Almost immediately upon being appointed CEO of The Nature Conservancy (TNC), Steve McCormick undertakes a radical reorganization of this global institution. TNC is the largest and, by most measures, the most successful environment organization in the world, with... View Details
    Keywords: Globalization; Leading Change; Organizational Change and Adaptation; Strategic Planning; Natural Environment; Nonprofit Organizations; United States
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    • 2011
    • Working Paper

    How Foundations Think: The Ford Foundation as a Dominating Institution in the Field of American Business Schools

    By: Rakesh Khurana, Kenneth Kimura and Marion Fourcade
    The question of institutional change has become central to organizational research (Powell, 2008). Recent scholarship has demonstrated, often through carefully researched cases, that institutions can and sometimes do change. According to this research, there are two... View Details
    Keywords: Change; Business Education; Business History; Organizations; Organizational Change and Adaptation; Organizational Structure; Relationships; Behavior
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    • March 2006
    • Module Note

    Managing Innovation in an Uncertain World: Module 3: Expanding Diversity

    By: Alan D. MacCormack
    Describes the third module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome them. The course emphasizes... View Details
    Keywords: Innovation and Management; Business Processes; Projects; Risk and Uncertainty; Product Development; Managerial Roles; Opportunities; Perspective; Expansion; Goals and Objectives
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    • Article

    Making Exit Interviews Count

    By: Everett Spain and Boris Groysberg
    In the knowledge economy, skilled employees are the assets that drive organizational success. Thus companies must learn from them—why they stay, why they leave, and how the organization needs to change. A thoughtful exit interview—whether it be a face-to-face... View Details
    Keywords: Information; Management Practices and Processes; Retention; Resignation and Termination
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    • September 2003 (Revised November 2005)
    • Case

    Best Buy Co., Inc. (A): An Innovator's Journey

    By: Dorothy A. Leonard and Brian DeLacey
    The CEO of Best Buy, a hugely successful retailing company, has hired consulting firm Strategos to imbue the company with an improved innovative capability. The six-month program of experimental learning yields new business ideas and also trains Best Buy employees as... View Details
    Keywords: Innovation and Management; Innovation Strategy; Management Teams; Creativity; Adoption; Organizational Change and Adaptation; Employees; Learning; Training; Programs; Retail Industry; United States
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    • December 2003 (Revised April 2004)
    • Case

    Dragon's Teeth Vineyards

    By: Alan D. MacCormack, Marius Leibold, Sven Voelpel and Kerry Herman
    Dragon's Teeth Vineyards (DTV) is a South African wine producer that is considering whether to use genetically modified organisms (GMOs) in its wine-making process. GMOs promise to lower the costs of wine production significantly through increased yields and reduced... View Details
    Keywords: Technological Innovation; Growth and Development Strategy; Genetics; Transition; Brands and Branding; Product Development; Product Design; Organizational Change and Adaptation; Technology Adoption; Food and Beverage Industry; Biotechnology Industry; South Africa
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    • 02 Mar 2009
    • Research & Ideas

    When Goal Setting Goes Bad

    in many cases goals do more harm than good. Worse, they can cause real damage to organizations and individuals using them. "We argue that the beneficial effects of goal setting have been overstated and that systematic harm caused by goal... View Details
    Keywords: by Sean Silverthorne
    • February 2003 (Revised May 2003)
    • Case

    Accel Partners' European Launch

    By: G. Felda Hardymon and Josh Lerner
    In spring 2001, with the venture market crashing all around, the London office of Accel Partners, a major west coast venture capital firm, needs to make a decision about investing in an Irish software company. As the first investment of the new European operation, the... View Details
    Keywords: Investment; Growth and Development Strategy; Venture Capital; Global Strategy; Decision Choices and Conditions; Expansion; Management Practices and Processes; Partners and Partnerships; Financial Services Industry; London; United States
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    • June 2008 (Revised May 2017)
    • Case

    Cook Composites and Polymers Co.

    By: Deishin Lee, Michael W. Toffel and Rachel Gordon
    This case describes how a company improves resource efficiency and process quality in its manufacturing process by developing a waste by-product into a new product. The case describes how CCP cleans production equipment between batches using styrene, which becomes a... View Details
    Keywords: Innovation and Invention; Product Development; Business Processes; Performance Efficiency; Natural Environment; Wastes and Waste Processing; Pollutants; Environmental Sustainability; Chemical Industry; Manufacturing Industry
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    • November 2001 (Revised September 2007)
    • Case

    Children's Hospital and Clinics (A)

    By: Amy C. Edmondson, Michael Roberto and Anita L. Tucker
    Describes the major phases of an initiative designed to transform the organization and enhance patient safety. Raises interesting questions about how to encourage candid discussion about failures while continuing to hold people accountable for their performance. View Details
    Keywords: Health Care and Treatment; Leading Change; Business Processes; Organizational Change and Adaptation; Organizational Culture; Performance Improvement; Safety; Health Industry
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    • January 2008
    • Article

    Mastering the Management System

    By: Robert S. Kaplan and David P. Norton
    Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and the best strategy in the world will get... View Details
    Keywords: Framework; Management Analysis, Tools, and Techniques; Management Systems; Operations; Performance Improvement; Strategy
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    • October 2008
    • Article

    Creativity and the Role of the Leader

    By: Teresa M. Amabile and Mukti Khaire
    In today's innovation-driven economy, understanding how to generate great ideas has become an urgent managerial priority. Suddenly, the spotlight has turned on the academics who've studied creativity for decades. How relevant is their research to the practical... View Details
    Keywords: Leadership; Commercialization; Managerial Roles; Creativity; Innovation and Management; Social and Collaborative Networks; Diversity
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    • Research Summary

    Overview

    I am an ethnographer and field researcher studying how people experience and interpret their work and cultural contexts, as well as how this shapes inequality and organizational outcomes like normative control. I specialize in utilizing in-depth, inductive field... View Details
    • January 2009 (Revised May 2009)
    • Case

    Innovation at Mahindra & Mahindra (A)

    By: Stefan H. Thomke and Briana Doerr Luthra
    Describes the Mahindra & Mahindra Group's approach to innovation. The Group is among the top industrial houses in India and its managing director Anand Mahindra has put innovation at the core of its growth strategy. Emphasis is placed on managing the balance between... View Details
    Keywords: Innovation and Management; Growth and Development Strategy; Problems and Challenges; Marketing; Business Processes; Product; Innovation Strategy; Organizational Design; Demand and Consumers; Auto Industry; Agriculture and Agribusiness Industry; India
    Related
    • 07 Jun 2020
    • News

    Mission Command: The Swiss Army Knife in the “New Normal” of COVID-19

    • 2012
    • Book

    Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right

    By: Thomas H. Davenport and Brook Manville
    This book includes twelve detailed stories of organizations that have successfully tapped their data assets, diverse perspectives, and deep knowledge to build an organizational decision-making capability. The book introduces a model that utilizes the collective... View Details
    Keywords: Organizational Judgment; Decision-making; Decisions; Organizational Structure; Business Processes
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    • Forthcoming
    • Article

    The Anatomy of a Hospital System Merger: The Patient Did Not Respond Well to Treatment

    By: Raffaella Sadun, Martin Gaynor, Adam Sacarny, Chad Syverson and Shruthi Venkatesh
    Despite the continuing US hospital merger wave, it remains unclear how mergers change, or fail to change, hospital behavior and performance. We open the “black box” of hospital practices through a mega-merger between two for-profit chains. Benchmarking the merger's... View Details
    Keywords: Performance Improvement; Mergers and Acquisitions; Health Industry
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