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  • All HBS Web  (1,793)
    • People  (2)
    • News  (362)
    • Research  (1,003)
    • Events  (6)
    • Multimedia  (3)
  • Faculty Publications  (354)
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  • 27 Jul 2021
  • Op-Ed

What Pirates Can Teach Us About Leadership

With the blessing of the vessel’s owner, the captain treated crewmen as he saw fit, often harshly. Sailors were beaten, overworked, underpaid, and sometimes starved. Morale was low. Dissent was punished as mutiny. Pirates, by contrast, practiced a revolutionary View Details
Keywords: by Francesca Gino
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

organizations in private industry could learn from the example of Data.gov to the extent of unlocking data from individual silos in their firm even though data remain protected within firewalls. HBS assistant professor Karim R. Lakhani,... View Details
Keywords: by Martha Lagace; Technology
  • 10 Mar 2020
  • Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Knitting together a workforce with diverse backgrounds, cultures, and other demographic differences is challenging even for experienced managers, who must socialize those employees into the organization and also help them View Details
Keywords: by Julia Hanna
  • 05 May 2015
  • First Look

First Look: May 5

  Publications May 2015 Corporate Stewardship: Organizing for Sustainable Effectiveness Leading Socially Responsible, Value-Creating Corporations By: Brown, Daniel, and Rakesh Khurana Abstract—We explore the role of the corporate leader... View Details
Keywords: Carmen Nobel
  • November 2022
  • Article

A Language-Based Method for Assessing Symbolic Boundary Maintenance between Social Groups

By: Anjali M. Bhatt, Amir Goldberg and Sameer B. Srivastava
When the social boundaries between groups are breached, the tendency for people to erect and maintain symbolic boundaries intensifies. Drawing on extant perspectives on boundary maintenance, we distinguish between two strategies that people pursue in maintaining... View Details
Keywords: Culture; Machine Learning; Natural Language Processing; Symbolic Boundaries; Organizations; Boundaries; Social Psychology; Interpersonal Communication; Organizational Culture
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Bhatt, Anjali M., Amir Goldberg, and Sameer B. Srivastava. "A Language-Based Method for Assessing Symbolic Boundary Maintenance between Social Groups." Sociological Methods & Research 51, no. 4 (November 2022): 1681–1720.
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for Leaders: Protect and Pivot Keep Your Weary Workers Engaged and Motivated According to a recent Gallup survey, less... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • Article

Team Scaffolds: How Mesolevel Structures Enable Role-based Coordination in Temporary Groups

By: M. Valentine and A. C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Service Delivery; Organizational Structure; Groups and Teams; Performance Efficiency
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Valentine, M., and A. C. Edmondson. "Team Scaffolds: How Mesolevel Structures Enable Role-based Coordination in Temporary Groups." Organization Science 26, no. 2 (March–April 2015): 405–422.
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

conference and survey from Harvard's business and medical schools may prove particularly timely. Delivered by the Forum on Healthcare Innovation, which was formed last year with encouragement from the respective deans of the two... View Details
Keywords: by Carmen Nobel; Health
  • 05 May 2022
  • HBS Case

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

formed OneTen, an organization whose goal over the next 10 years is to advance 1 million Black Americans by closing the opportunity gap. OneTen is pursuing a number of strategies to achieve its goal,... View Details
Keywords: by Jay Fitzgerald
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

their own compliance and enforce the law against themselves? This paper addresses these questions by investigating the factors that lead organizations to self-disclose violations, the effects of self-policing on regulatory compliance, and... View Details
Keywords: Martha Lagace
  • 20 Jan 2014
  • Research & Ideas

Language Wars Divide Global Companies

Studies in December. She cowrote the paper with Pamela Hinds of Stanford University and Catherine Cramton of George Mason University. The authors point to classic research by Dora Lau and Keith Murnighan on "faultlines"—team subgroups that View Details
Keywords: by Kim Girard
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

the effort; Andre Sougarret, known for his engineering prowess, calm composure and ease with people, brought extraordinary technical and leadership competence to the project. Parallel teaming efforts Sougarret formed three teams to... View Details
Keywords: by Amy C. Edmondson; Mining
  • 01 Aug 2022
  • What Do You Think?

Does Religious Belief Affect Organizational Performance?

the question is extended more broadly to organizations in general, there is little for us to go on in responding to the question. The impact of culture on performance has interested me for several decades, having teamed in 1992 with John... View Details
Keywords: Re: James L. Heskett
  • 06 May 2021
  • HBS Case

How Four Women Made Miami More Equitable for Startups

her hometown of New Orleans before moving to Miami. Gibson shifted her focus to cultivating higher-wage jobs in marginalized communities and drew on her background in environmental sciences to form EcoTech Visions, a company providing... View Details
Keywords: by Carolyn DiPaolo
  • 2014
  • Working Paper

Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
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Valentine, Melissa A., and Amy C. Edmondson. "Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups." Harvard Business School Working Paper, No. 12-062, January 2012. (Revised June 2014.)
  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

of the process of reducing trade barriers and a limitation on it. The European Economic Community (later known as the EC, and, from 1993, the European Union) was formed in 1957, and initially consisted of six Western European countries.... View Details
Keywords: by Geoffrey Jones
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

who could put capital to very good use, but microfinance has not yet unlocked those potential opportunities. Bulletin: How are these findings shaping your work? Roth: There are two strands of research that form the basis of our conviction... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

organizational strategy focused on attaining high performance, bring those elements into a coherent relationship with the strategy and each other, and help guide the actions of people throughout an organization in the pursuit of high... View Details
Keywords: Martha Lagace
  • Research Summary

Overview

By: Vincent Pons
Professor Pons studies questions in political economy and development with the goal of understanding how democratic systems function, and how they can be improved.

He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details
  • January 2022 (Revised November 2023)
  • Case

Expanding the Culture of Learning at Kraft Heinz

By: Ashley V. Whillans and Carolyn Watson
The Kraft Heinz Company (KHC) was an American food company formed in 2015 by the merger of Kraft Foods Group, Inc and the H.J. Heinz Company. The company sold food products like Heinz Ketchup, Kraft Mac & Cheese, Kool-Aid, and Philadelphia cream cheese to supermarkets,... View Details
Keywords: Learning; Culture; Work Culture; Workplace Practices; Mergers; Mergers and Acquisitions; Competitive Advantage; Human Capital; Training; Performance Evaluation; Growth and Development; Personal Development and Career; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
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Whillans, Ashley V., and Carolyn Watson. "Expanding the Culture of Learning at Kraft Heinz." Harvard Business School Case 922-036, January 2022. (Revised November 2023.)
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