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  • All HBS Web  (16,694)
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Show Results For

  • All HBS Web  (16,694)
    • People  (26)
    • News  (5,069)
    • Research  (9,392)
    • Events  (64)
    • Multimedia  (570)
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  • Research Summary

Communication (and Coordination?) in a Modern, Complex Organization

This is a descriptive study of the structure of communications in a modern organization. We analyze a dataset with millions of electronic mail messages, calendar meetings and teleconferences for many thousands of employees of a single, multidivisional firm during a... View Details
  • 2005
  • Class Lecture

Creating Customer-Centric Cultures: Lessons from High-Performance Organizations

By: Rohit Deshpandé
Keywords: Customer Focus and Relationships; Organizational Culture
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Deshpandé, Rohit. "Creating Customer-Centric Cultures: Lessons from High-Performance Organizations." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 107XC.)
  • Web

Online Business Courses for Organizations | HBS Online

learning and development needs. We offer volume based discounts and special pricing for nonprofit organizations and universities. Contact us to learn more. Develop Your Workforce Through our Flexible, Online Courses. We offer online... View Details
  • Article

Operations Research in the Public Sector and Nonprofit Organizations

By: Zilla Sinuany-Stern and H. David Sherman
Public sector and nonprofit organizations (NPO) have been growing substantially in number and size since the turn of the millennium. In light of the ongoing economic crises these sectors are expected to grow even more with expanded demands for services, increased need... View Details
Keywords: Third Sector; Operations; Public Sector; Nonprofit Organizations
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Sinuany-Stern, Zilla, and H. David Sherman. "Operations Research in the Public Sector and Nonprofit Organizations." Annals of Operations Research 221 (October 2014): 1–8.
  • Article

Exploration and Exploitation within and across Organizations

By: Dovev Lavie, Uriel Stettner and Michael Tushman
Jim March's framework of exploration and exploitation has drawn substantial interest from scholars studying phenomena such as organizational learning, knowledge management, innovation, organizational design, and strategic alliances. This framework has become an... View Details
Keywords: Learning; Framework; Innovation and Invention; Knowledge Management; Organizational Design; Outcome or Result; Alliances; Behavior
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Lavie, Dovev, Uriel Stettner, and Michael Tushman. "Exploration and Exploitation within and across Organizations." Academy of Management Annals 4 (2010): 109–155.
  • Web

For Organizations | Social Enterprise | Harvard Business School

Organizations and professionals from around the world participate in our Executive Education programs, access our research publications, and interact with our students and alumni through field-based projects, recruitment activities, and... View Details
  • October 2020
  • Article

Patronage and Selection in Public Sector Organizations

By: Emanuele Colonnelli, Mounu Prem and Edoardo Teso
In all modern bureaucracies, politicians retain some discretion in public employment decisions, which may lead to frictions in the selection process if political connections substitute for individual competence. Relying on detailed matched employer-employee data on the... View Details
Keywords: Employees; Selection and Staffing; Political Elections; Public Sector; Brazil
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Colonnelli, Emanuele, Mounu Prem, and Edoardo Teso. "Patronage and Selection in Public Sector Organizations." American Economic Review 110, no. 10 (October 2020): 3071–3099.
  • 1980
  • Chapter

A Social Systems Model for Organization Development

By: Michael Beer
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Beer, Michael. "A Social Systems Model for Organization Development." In Systems Theory for Organization Development, edited by Thomas G. Cummings. John Wiley & Sons, 1980.
  • 1984
  • Book

Organization Change and Development: A Systems View

By: Michael Beer
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Beer, Michael. Organization Change and Development: A Systems View. Glenview, IL: Scott, Foresman and Company, 1984.
  • 1999
  • Book

Mentoring Dilemmas: Developmental Relationships in Multicultural Organizations

By: A. J. Murrell, F. J. Crosby and R. J. Ely
Keywords: Cross-Cultural and Cross-Border Issues
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Murrell, A. J., F. J. Crosby, and R. J. Ely. Mentoring Dilemmas: Developmental Relationships in Multicultural Organizations. Mahwah, NJ: Lawrence Erlbaum Associates, 1999.
  • April 2011
  • Module Note

Information and Control Systems for Customer-Centric Organizations

By: Francisco de Asis Martinez-Jerez
Keywords: Customer Focus and Relationships; Information Technology
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Martinez-Jerez, Francisco de Asis. "Information and Control Systems for Customer-Centric Organizations." Harvard Business School Module Note 111-104, April 2011.
  • 2022
  • Chapter

Coordinating Marketing and Sales in B2B Organizations

By: Frank V. Cespedes
This chapter focuses on the topic of coordinating marketing and sales in Business-to-Business (B2B) organizations. It provides an historical overview, indicating that this is not a new issue facing firms, that the business press has outlined a recurring set of... View Details
Keywords: Marketing; Practice; Research; Sales
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Cespedes, Frank V. "Coordinating Marketing and Sales in B2B Organizations." In Handbook of Business-to-Business Marketing, edited by Gary L. Lilien and Rajdeep Grewal. Edward Elgar Publishing, 2012.
  • August 1988 (Revised January 1992)
  • Case

Hewlett-Packard (A): Organizing New Product Sales Channels--1986

By: V. Kasturi Rangan and Joseph G. Finegold
Keywords: Sales; Product Launch; Marketing Channels; Computer Industry
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Rangan, V. Kasturi, and Joseph G. Finegold. "Hewlett-Packard (A): Organizing New Product Sales Channels--1986." Harvard Business School Case 589-019, August 1988. (Revised January 1992.)
  • May 1984 (Revised August 1995)
  • Teaching Note

Organized Labor and the Worker, Teaching Note

By: Richard S. Tedlow
Teaching Note for (9-391-256). View Details
Keywords: Labor Unions
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Tedlow, Richard S. "Organized Labor and the Worker, Teaching Note." Harvard Business School Teaching Note 384-262, May 1984. (Revised August 1995.)
  • 14 Jul 2014
  • News

Act Like an Entrepreneur Inside Your Organization

  • 17 Sep 2020
  • News

How Innovation Training Can Transform Your Organization

  • 12 PM – 1 PM EST, 02 Dec 2016
  • Webinars: Trending@HBS

Unlocking Growth & Resilience in Your Organization

Managers of companies in every industry and geography are focused on business model innovation as a way to respond to competitive threats and create new growth opportunities. Despite all of that effort and attention, the failure rate for corporate transformations is... View Details
  • 04 Nov 2015
  • News

Why Organizations Need to Make Learning Hard

  • September 2013
  • Case

Management Levels at Staples (A): Company and Organization (Abridged)

By: David A. Garvin
Abridged version of one of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a... View Details
Keywords: Strategy; Managerial Roles; Organizational Design; Management Practices and Processes; Job Design and Levels; Business Processes; Consumer Products Industry; United States
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Garvin, David A. "Management Levels at Staples (A): Company and Organization (Abridged)." Harvard Business School Case 314-004, September 2013.
  • Article

Democratizing Work: Redistributing Power in Organizations for a Democratic and Sustainable Future

By: Julie Battilana, Julie Yen, Isabelle Ferreras and Lakshmi Ramarajan
Environmental destruction and social inequalities are increasingly urgent challenges. How can corporations, which have played a key role in creating and reproducing these problems, be part of the solution? In this paper, we advance that a shift to more democratic forms... View Details
Keywords: Corporate Citizenship; Corporate Social Responsibility; CSP; CSR; Domination; Industrial Relations; Power; Resistance; Work; Corporate Governance; Corporate Social Responsibility and Impact; Governance; Power and Influence; Environmental Management; Social Issues
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Battilana, Julie, Julie Yen, Isabelle Ferreras, and Lakshmi Ramarajan. "Democratizing Work: Redistributing Power in Organizations for a Democratic and Sustainable Future." Organization Theory 3, no. 1 (January–March 2022).
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