Operational Risk - Publications - Faculty & Research

05 Jul 2006
Working Paper Summaries

The Motion Picture Industry: Critical Issues in Practice, Current Research & New Research Directions

Keywords: by Jehoshua Eliashberg, Anita Elberse & Mark A. A. M. Leenders; Entertainment & Recreation; Motion Pictures & Video; Advertising

27 Feb 2024
Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

Companies struggling with diversity, equity, and inclusion might be tempted to hide their workforce data. Why shine a light on a company’s limited progress—or worse, risk a public-relations headache? It turns out, all news is good news... View Details

Keywords: by Shalene Gupta

22 Mar 2024
Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

become, illuminating that the products are often the backbone on which many companies build tech operations and the products they sell, Nagle says. “To be able to say, ‘Look, this is no longer small. This is very, very large. And it's... View Details

Keywords: by Rachel Layne; Computer; Information Technology; Technology

15 Jul 2008
First Look

First Look: July 15, 2008

simultaneously reduce their domestic activity? This paper analyzes the relationship between the domestic and foreign operations of American manufacturing firms between 1982 and 2004 by instrumenting for changes in foreign View Details

Keywords: Martha Lagace

19 Jan 2016
First Look

January 19, 2016

new roles for user innovators; user interactions with firms; and user innovation in practice, describing experiments, toolkits, and crowdsourcing and crowdfunding. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=42312 forthcoming Journal of Portfolio... View Details

Keywords: Sean Silverthorne

22 Apr 2024
Research & Ideas

When Does Impact Investing Make the Biggest Impact?

disadvantaged geographies and nascent industries, and they exhibit more risk tolerance and patience. However, the authors also find employee satisfaction tends to decline once an impact investment is made. “In their mind, if they give a... View Details

Keywords: by Rachel Layne

22 Nov 2023
News

So You Want to Join a Startup

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: At age 29, Gus Bessalel (MBA 1988) decided to leave consulting for a decidedly less glamorous life as an entrepreneur, working out of a storage room in the bowels of an underground hotel... View Details

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

have deeply downsized their staffs. “There’s a lot that happened in the situation that should sound alarm bells for others,” Montgomery says. “The cases point to risks that can arise when firms facing severe competitive threats adopt a... View Details

Keywords: by Michael Blanding

August 2021 (Revised November 2021)
Case

The NCB Capital Turnaround: Waking the Sleeping Giant

By: Sandra J. Sucher, Gamze Yucaoglu, Shalene Gupta and Fares Khrais

The case opens in 2019, five years after, Sarah Al Suhaimi, CEO of NCB Capital (NCBC), the investment arm of Saudi’s largest bank, NCB, took the helm. Having successfully turned the business to make it the market leader, she was contemplating her next steps as... View Details

Keywords: Turnaround; Investment Banking; Financial Institutions; Change Management; Leadership; Business Model; Strategy; Business and Stakeholder Relations; Management Teams; Asset Management; Growth and Development Strategy; Saudi Arabia

Citation

Educators

Purchase

Teaching Interest

Overview

Globalization and Emerging Markets (Elective Course) The world order has changed significantly in the last two decades. The influence of western-style varieties of capitalism has been challenged by new forms of capitalism that rely less on private enterprise and on the... View Details

17 May 2010
Research & Ideas

What Brazil Teaches About Investor Protection

What gave investors the confidence to risk their money? In a recent monograph, Musacchio reports that Brazilian companies were transparent about their operations, including the disclosure of executive compensation—something not even done... View Details

Keywords: by Sean Silverthorne; Banking; Financial Services

Research Summary

Overview

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details

09 Jun 2015
First Look

First Look: June 9, 2015

the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for competitive reasons often results in greater risk for the... View Details

Keywords: Sean Silverthorne

07 Feb 2012
First Look

First Look: February 7

mimic the three-stage CDM process. To model airline disruption responses, an integer optimization model was developed to balance operational and passenger considerations in determining which flights to cancel, swap, or delay. The value of... View Details

Keywords: Sean Silverthorne

June 2023
Teaching Note

Taiwan Semiconductor Manufacturing Company Limited: Global Leadership in Chipmaking

By: William C. Kirby and Noah B. Truwit

Teaching Note for HBS Case No. 321-126. The general purpose of this case is to explore the evolving nature of business relations across the Taiwan strait, focusing on the prominence of Taiwan's high-tech industry. After the legendary founder of Taiwan Semiconductor... View Details

Keywords: Geopolitical Units; Government and Politics; Competition; Production; Disruption; Semiconductor Industry; Manufacturing Industry; Taiwan; Taiwan Strait; China

Citation

Purchase

Web

2023 Reunion Presentations - Alumni

illustrate techniques and best practices. Participants will leave with a toolkit to help assess the severity of exposures and to use probabilities and risk maps to make investment choices. Lessons from Major League Baseball’s... View Details

01 Sep 2023
News

Solving for Z

core credit skills that can lead to careers in areas ranging from investment banking to credit underwriting and risk management. (It also offers prepaid tuition vouchers that employees can use to cover the cost of outside training, along... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

Web

California - Global

autonomous AI agents designed to transform how businesses operate by taking on tasks traditionally performed by humans. With a mission to deploy one billion AI agents by the end of 2025, Agentforce represented a leap into the digital... View Details

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

the importance of delivering a consistent message to different stakeholders, and the risks and rewards of introducing external financial information into a firm's planning and operations activities. Martha... View Details

Keywords: by Martha Lagace; Energy; Utilities

June 2010 (Revised September 2013)
Case

IDFC India: Infrastructure Investment Intermediaries

By: John D. Macomber and Viraal Balsari

Indian financial intermediary matching international capital to local infrastructure decides how to balance range of services, risk-adjusted return, margin pressure, and nation building. IDFC was chartered with partial ownership from the Indian government to help... View Details