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Show Results For
- All HBS Web
(980)
- People (1)
- News (214)
- Research (644)
- Events (6)
- Multimedia (1)
- Faculty Publications (271)
- 08 Nov 2011
- First Look
First Look: Nov. 8
PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and Service View Details
Keywords: Sean Silverthorne
- 01 Mar 2017
- News
A Healthy Profit
Quelch. New energy efficiency initiatives also saw their greenhouse gas footprint drop by 19 percent between 2005 and 2012. COMMUNITY HEALTH “Royal Caribbean donates a lot of used furniture and household goods in the ports where they... View Details
Keywords: Dan Morrell
- 01 Sep 2017
- News
Is Private Equity Blockchain’s Killer App?
Illustration by Jon Krause When trying to explain how blockchain works, it helps to have a mass-culture analogue. Mike O’Grady (MBA 1992), president of Chicago-based Northern Trust, uses social media: Blockchain, he says, is a transaction ledger that is accessible to... View Details
Keywords: Dan Morrell
- 01 Mar 2011
- News
Fast Casual
electrical engineering, who designs the procedures and logistics that ensure smooth, efficient operations. Of PRG and its husband-wife leadership team, Peggy said, “We had to standardize everything from recipes to kitchens.... I think... View Details
- 10 Mar 2016
- News
"Smarter, Faster, Better": An Interview with Author Charles Duhigg
- 19 May 2023
- News
Quiet Acceleration
Tesla introduced manufacturing efficiencies that helped deliver 15 consecutive profitable quarters and generated $22 billion in available capital. Last year, the company’s operating margin was 16.8 percent,... View Details
- 01 Sep 2011
- News
Water for Life
households efficiently. With over 6 million customers (about 1 million households), the viability of the company can be sustained as long as we remain efficient in our operations and excellent in our service... View Details
- 13 Apr 2015
- News
3 Ways Firms Can Profit From Environmental Investments
- 08 Jul 2013
- Research & Ideas
Everything Must Go: A Strategy for Store Liquidation
issue," says Raman. (Gordon Brothers Group, an asset disposition firm that frequently handles liquidations, served as an invaluable real world test site and collaborator for the paper's researchers.) Two important facts came to light, says Raman. First, View Details
- 01 Feb 2002
- News
If You're #1, Watch Out
earn. Typically when this happens, the components and subsystems are the things that become not good enough - and that's where attractive profits get made. An example is the computer industry, where profit shifted from manufacturers down to View Details
- 24 Apr 2014
- News
A taste of home leads to jobs creation and community improvements
In a small, undercapitalized cheese manufacturing operation in rural Wisconsin, Paul Scharfman (AB 1976, MBA 1979) saw the opportunity to develop a variety of specialty cheeses that would appeal to the palates of the growing population of... View Details
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
the vendor of outsourced services can improve the efficiency and perhaps the quality of services delivered—particularly in health care, where outsourcing is on the rise. In research recently published in the journal Organization Science,... View Details
- 18 Jun 2001
- Research & Ideas
Caught in the Cogs: When Manufacturing and IT Meet
collaboration to be successful. Based on new kinds of technologies such as structured data exchange, "these collaborative commerce solutions," he said, "will allow firms to plan, integrate, and execute all aspects of their View Details
Keywords: by Jim Aisner
- Student-Faculty-Profile
Michelle Shell & Ryan Buell
Research focus Michelle: Ryan and I are both interested in deeply understanding what happens when customers interact with an organization’s operating system. Insights about customer behavior can influence a company to View Details
- 05 Dec 2016
- News
Scaling Up at Five Below
(photo by Jane M. Von Bergen / Philadelphia Inquirer) (photo by Jane M. Von Bergen / Philadelphia Inquirer) It’s the holiday season and emoji merchandise is flying off the shelves—especially poop emoji (sorry). Chalk it up to the whimsical tastes of the teen and... View Details
- 01 Jun 2004
- News
How Nonprofits Dilute Their Efforts
“Most of the nonprofits operating today make program decisions based on a mission rather than on a strategy,” writes HBS professor V. Kasturi Rangan in Harvard Business Review. “In fact,” he notes, “many nonprofits don’t have a strategy... View Details
- 01 Jun 2007
- News
Vertically Inclined
said his firm is positioned to make a profit with rental rates at $55 a square foot, rather than the $70-a-square-foot rate most developers must charge. “We’re able to do this because we’re completely vertically integrated, doing our own construction, with very View Details
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
profitable parts of their business. It also enabled them to segment different types of order to improve their efficiency. Taken together, the improvements in efficiency and the greater focus on highly profitable orders lowered costs and... View Details
Keywords: by Sarah Jane Johnston
- 16 Dec 2013
- News