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- Faculty Publications (451)
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- April 2008
- Case
Chunghwa Telecom Co., Ltd. (A)
By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong
In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the job only three months earlier, after its prior chairman... View Details
Keywords: Entrepreneurship; Governing Rules, Regulations, and Reforms; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Privatization; Competition; Telecommunications Industry; Taiwan
Marshall, Paul W., Michael Shih-ta Chen, and Keith Chi-ho Wong. "Chunghwa Telecom Co., Ltd. (A)." Harvard Business School Case 808-137, April 2008.
- 01 Apr 2008
- First Look
First Look: April 1, 2008
behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases the same customers make when shopping without a coupon. View Details
Keywords: Martha Lagace
- 28 Mar 2023
- Research & Ideas
The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation
regulatory resources on products that can either address a new medical problem or assist with an existing problem better than any available drug on the market. While COVID vaccines weren’t BTD drugs—the FDA prioritized them even further as part of View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
incomplete contracts model of vertical integration choices into a standard perfectly competitive international trade framework. Integration decisions are driven by a trade-off between the pecuniary benefits of coordinating production decisions and the managers' private... View Details
Keywords: Sean Silverthorne
- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
and different ways of operating (government control over filmmaking, for instance) can lead to unforeseen setbacks and delays, threatening the success of creative business ventures. Vital Skill Learning to... View Details
Keywords: by Michael Blanding
- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
say a particularly dangerous phase will occur when cars are mostly automated—and yet still require some manual operation by humans or manual overrides in the event of emergencies. If people are multitasking to a greater extent in... View Details
Keywords: by Jay Fitzgerald
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
their products and downplay risks, fearing that any negative sentiment might hurt demand. But research led by Ryan W. Buell, a professor in the HBS Technology and Operations Management Unit, and doctoral student MoonSoo Choi found that... View Details
Keywords: by Danielle Kost
- 12 Aug 2020
- Research & Ideas
Why Investors Often Lose When They Sue Their Financial Adviser
proliferation of arbitration Companies from internet service providers to nursing home operators use arbitration to shield themselves from expensive, protracted lawsuits. Proponents say the approach resolves disputes faster than the court... View Details
- 09 Jan 2007
- First Look
First Look: January 9, 2007
subordinates, bosses, peers, and others, all of whom make relentless and often conflicting demands. "You really are not in control of anything," says one new manager. Another misconception is that new managers are responsible... View Details
Keywords: Martha Lagace
- September – October 2011
- Article
The Rise and Consequences of Corporate Sustainability Reporting
By: Ioannis Ioannou and George Serafeim
For many decades the cornerstone of corporate reporting has been financial information that is presented in a company's annual, semi-annual, and quarterly reports. These comprehensive financial reports—required by law for public companies in most countries... View Details
Keywords: Sustainability; ESG Reporting; Governing Rules, Regulations, and Reforms; Annual Reports; Operations; Strategy; Business and Shareholder Relations; Business and Stakeholder Relations; Performance; Business Model; Corporate Social Responsibility and Impact; Corporate Disclosure
Ioannou, Ioannis, and George Serafeim. "The Rise and Consequences of Corporate Sustainability Reporting." European Business Review (September–October 2011): 38–41.
- May 2022
- Article
Coins for Bombs: The Predictive Ability of On-Chain Transfers for Terrorist Attacks
By: Dan Amiram, Evgeny Lyandres and Daniel Rabetti
This study examines whether we can learn from the behavior of blockchain-based transfers to predict the financing of terrorist attacks. We exploit blockchain transaction transparency to map millions of transfers for hundreds of large on-chain service providers. The... View Details
Keywords: Blockchain; Bitcoin; Accounting; AI and Machine Learning; National Security; Governing Rules, Regulations, and Reforms
Amiram, Dan, Evgeny Lyandres, and Daniel Rabetti. "Coins for Bombs: The Predictive Ability of On-Chain Transfers for Terrorist Attacks." Journal of Accounting Research 60, no. 2 (May 2022): 427–466.
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
operating system companies need both end-users and application developers. Increasingly, thanks in large part to technology and the Internet, multi-sided markets are becoming more common. But how do they work? What are effective... View Details
- 13 Oct 2015
- First Look
October 13, 2015
not translate into a greater desire to purchase their preferred item or into an overall benefit for choice satisfaction. Time-of-day controls were used to confirm that the observed effects could not be explained by circadian influences.... View Details
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
additional trucks and hired a team of drivers, a move that enabled him to get off the road and look for new customers. For the next two years, his business thrived, but when poor economic conditions forced many of his newly won customers to withdraw their contracts,... View Details
- 20 Jan 2014
- Research & Ideas
Language Wars Divide Global Companies
As global companies increasingly adopt a dominant language, usually English, which all employees must use to simplify communications and increase collaboration, many are dismayed to find an unexpected outcome. Results are exactly opposite of what was intended. Instead... View Details
Keywords: by Kim Girard
- 11 Oct 2016
- First Look
October 11, 2016
firms’ institution-seeking behavior by documenting how they make strategic use of weaker institutions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51721 Surfacing the Submerged State: Operational Transparency... View Details
Keywords: Sean Silverthorne
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
collision between these two different operating models and ways of solving a consumer problem. On the one hand, you have a more traditional firm with traditional human resource management. In the other model, you have software solving... View Details
Keywords: by Dina Gerdeman
- 20 Apr 2015
- Research & Ideas
The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs
envision a world in which there was a computer on every desk at a time when personal computers didn't exist. But he also realized that the way to capitalize on that future was to focus his energies on controlling software, not hardware.... View Details
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
TV, cable programming—but is still trying to figure out the best strategy for integrating them. Despite repeated structural changes, employees still operate in silos. In short, the National Geographic case is fertile learning ground for... View Details
- 07 Aug 2012
- First Look
First Look: August 7
among them. Findings are as follows: MNC corporate headquarters are more involved in "obligatory" and value creating and control functions than in operational activities; there are no systematic... View Details
Keywords: Sean Silverthorne