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  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

using original experimental as well as field data from the city of Boston, Massachusetts, show that revealing the “submerged state”—ensuring that citizens can see the often-hidden work that government performs—enhances both perceptions of... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

surprises, say Bazerman and Watkins, are a common form of leadership failure. "Predictable surprises happen when leaders had all the data and insight they needed to recognize the potential, even the inevitability, of major problems,... View Details
Keywords: by Martha Lagace
  • 23 Jul 2001
  • Research & Ideas

How the Giants of Enterprise Seized the Future

his camera than the telephone. It was not long after he began his career that his mother never had to work again. When Sam Walton opened his first five and dime store in Newport, Arkansas, after being mustered out of the Army in 1945, his... View Details
Keywords: by Richard S. Tedlow
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

tightly controls its search engine technology that is the core of its advertising profits. In a similar way, Facebook uses open source code to run its site and has recently opened up the design of its View Details
Keywords: by Michael Blanding
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

perverse effect of perpetuating the problem. Drawing on a case study of a professional service firm, we develop a multilevel theory to explain why organizations are caught in this conundrum. We present data suggesting that the work-family... View Details
Keywords: Dina Gerdeman
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

cross-sectional and pooled data collected by the U.S. Census Bureau for quinquenial censuses conducted between 1982 and 2002 support the key predictions of the model. We find that advertising agency establishments are more likely to... View Details
Keywords: Martha Lagace
  • 10 Aug 2016
  • Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

stock of his corporate sponsors dropped, as did sales of Nike golf balls. A college’s well publicized scandal can open the eyes of prospective students. Source: SIphotography But Luca reasoned that many colleges wrestle with drinking and... View Details
Keywords: by Dina Gerdeman; Education
  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

waded through pitching data for every Major League Baseball game from 2004 to 2008. When the data was analyzed, they found that indeed, race matters. When umpires and pitchers are a different race or... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 26 Apr 2016
  • First Look

April 26

opened to cover the secondary health-care needs of the health department's inhabitants. In 2003, the model was extended to also cover primary care. The health department received a capitation fee for each registered inhabitant of the... View Details
Keywords: Sean Silverthorne
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

company." Laurence Rohde added that "not being open and honest has been the downfall of many American businesses." Vishwanath Pujar commented that, "each organization should have an internal 'right to information'... View Details
Keywords: by James Heskett
  • 13 Jun 2005
  • Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

employed by the hospitals in which they work. The resulting social interactions between these individuals and groups within hospitals provide a fruitful setting for examining issues that are of relevance to organizations in a broader range of industries. The hospital... View Details
Keywords: by Sara Grant; Health
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

small open economy, final goods production is carried out by foreign and domestic firms, which compete for skilled labor, unskilled labor, and intermediate products. To operate a firm in the intermediate goods sector, entrepreneurs must... View Details
Keywords: Sean Silverthorne
  • 07 Dec 2015
  • Research & Ideas

The Rise of Personalized Entrepreneurial Finance and Other VC Trends

industries in different ways. Venture capital, for example, was once mostly reserved for institutional investors backed by endowments and pension funds. Today, it increasingly includes individual investors who are using technological tools and View Details
Keywords: Re: Josh Lerner; Financial Services; Banking
  • 16 Jul 2014
  • HBS Case

Marketing Obamacare

who'd lost their insurance, and older people who didn't know they were eligible for Medicare. Consumers also had differing levels of enthusiasm about signing up for insurance, ranging from excited to cynical to just too busy to care. AHCT used public View Details
Keywords: by Michael Blanding; Health
  • 20 Dec 2011
  • First Look

First Look: December 20

stereotype-incongruent information. Implications for impression formation are discussed. Inducement Prizes and Innovation Authors:Liam Brunt, Josh Lerner, and Tom Nicholas Publication:Journal of Industrial Economics (forthcoming) Abstract We examine the effect of... View Details
Keywords: Carmen Nobel
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

Abstract Are the doors of access open equally for all in business? Are talent and hard work really enough to make it to the top? As much as we would like to believe in the American meritocracy, an elusive class system exists where a small... View Details
Keywords: Sean Silverthorne
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

restaurateur in Japan, Aoki eventually opened his own four-table unit in Manhattan in 1964 and called it Benihana (after a Japanese flower), the name of his father's first establishment. Watching Americans dine out, Aoki had concluded... View Details
Keywords: by Garry Emmons
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

their experiences engaging with the health care system. But we are still learning what “good” looks like and we still have a long way to go in understanding which tools work, how well, and for whom. I believe that expansive growth in these new technologies, coupled... View Details
Keywords: by HBS News
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

organizations like Braver Angels and the Constructive Dialogue Institute. Encourage leaders to model humility and openness to different viewpoints, setting a tone that discourages stereotyping and contempt. Vincent Pons is the Byron Wein... View Details
Keywords: by Rachel Layne
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

Second, the ambitions of American inventors and entrepreneurs demanded the broadest possible distribution. The Wal-Mart mission, for example, is to lower the cost of living for everyone everywhere. Third, American society was open to... View Details
Keywords: by John Quelch; Advertising
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