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Show Results For
- All HBS Web
(1,112)
- People (1)
- News (207)
- Research (821)
- Events (14)
- Multimedia (1)
- Faculty Publications (240)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
that span industries and geographies, leading me to believe that what I was observing were fundamental shifts that transcended many sectors. The global real estate company Jones Lang LaSalle [JLL] is one of a number of... View Details
- 30 Oct 2006
- First Look
First Look: October 31, 2006
poor financial markets, b) increases in the share of FDI or the relative productivity of the foreign firm leads to higher additional growth in financially developed economies compared to those observed in financially under-developed ones,... View Details
Keywords: Sean Silverthorne
- 13 Jul 2010
- First Look
First Look: July 13
forces. We recognize the advantage of using fair values in circumstances where these are based on observable prices in liquid secondary markets, but caution against expanding fair values to financial reporting more generally. We conclude... View Details
Keywords: Martha Lagace
- 10 Jan 2012
- First Look
First Look: January 10
normative approach by focusing on the question of how people should act when resolving ethical dilemmas. In this paper, we briefly describe the traditional approach to ethics and then present a (biased) review on the behavioral approach to ethics. We define behavioral... View Details
Keywords: Sean Silverthorne
- 13 May 2008
- First Look
First Look: May 13, 2008
The framework has two parts—a business analysis and a personal analysis—each comprised of a set of yes/no questions for critical assessment criteria. The note also offers perspectives on entrepreneurship, observations about combining an... View Details
Keywords: Martha Lagace
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
Zhu, an assistant professor in the Technology and Operations Management unit at Harvard Business School, who details the rise and fall of the information giant in a new working paper. "There has been lots of research on the accuracy of Wikipedia, and the results are... View Details
- 19 Apr 2010
- Research & Ideas
The History of Beauty
cherished brands of perfume to feminist denunciations of the industry as demeaning to women, there were few studies that treated beauty seriously, as a business. So I saw both a challenge and an opportunity to research the story of how... View Details
- 25 Oct 2011
- Research & Ideas
Chasing Stars: Why the Mighty Red Sox Struck Out
the Sox had a player payroll of about $162 million for the 2011 season, the third highest in the league, with all-star caliber performers at almost every position. Fans and observers hailed the 2011 Red Sox as potentially one of the... View Details
- 24 Feb 2021
- Lessons from the Classroom
What History's Biggest Wars Teach Us About Leading in Peace
Outside the classroom, Harvard Business School Professor Deepak Malhotra’s abiding interest is war and peace–how wars begin and end, how they could have been avoided, and what lessons can be learned from them. Along with studying wars,... View Details
Keywords: by Lane Lambert
- 15 Apr 2008
- First Look
First Look: April 15, 2008
that, at the aggregate level, is similar to the one sector neoclassical growth model, while, at the disaggregate level, has implications for the path of observable measures of technology adoption. We estimate our model using data on the... View Details
Keywords: Martha Lagace
- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
supplies to disrespectful behavior, falsifying documents, bullying people, and sexual harassment, and what I’m observing are those people who are actually terminated,” Minor says. “If you’re overconfident, you think you’re less likely to... View Details
Keywords: by Roberta Holland
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
Many speculated about the possibility of a new depression, a collapsing stock market, and extreme unemployment. Some observers even began to question the foundations of capitalism, arguing it needed to change in order to endure. Nooyi,... View Details
- 05 Sep 2006
- First Look
First Look: September 5, 2006
Organization 13, no. 5 (September 2006): 653-676 Abstract While early neo-institutional studies did not explicitly tackle the issue of agency, more recent studies about institutional entrepreneurship have... View Details
Keywords: Sean Silverthorne
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
dance floor...The process must be iterative, not static. The challenge is to move back and forth between the dance floor and the balcony, making interventions, observing their impact in real time, and then returning to the action.” This... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- Web
Research - Behavioral Finance & Financial Stability
Toomas Laarits & Jeffrey Wurgler MAR 2022 What is the role of fiscal stimulus in the stock market? The authors study the stock market effects of the arrival of the three rounds of “stimulus checks” to U.S. taxpayers and the single round... View Details
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
goods? If so, why? I study these questions in the context of the first wave of the Great Migration (1915–1930), when more than 1.5 million African Americans moved from the South to the North of the United States. Black inflows and the... View Details
Keywords: Dina Gerdeman
- TeachingInterests
MBA Elective Curriculum-- Competing Through Business Models
The words “business model” are inescapable in our daily fare of business news. These two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details
- 22 Nov 2016
- First Look
November 22, 2016
and Ananth Raman Abstract—To set inventory service levels, suppliers must understand how changes in inventory service level affect demand. We build on prior research, which uses analytical models and laboratory experiments to study the... View Details
Keywords: Sean Silverthorne
- 12 Sep 2006
- First Look
First Look: September 12, 2006
poor financial markets, b) increases in the share of FDI or the relative productivity of the foreign firm leads to higher additional growth in financially developed economies compared to those observed in financially under-developed ones,... View Details
Keywords: Sean Silverthorne
- 22 Sep 2008
- Research & Ideas
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
Although many companies aspire to promote easy interaction and coordination across departments, office locations, and pay scales, the "boundaryless" organization—like the paperless office—hasn't materialized. The corporate silo is alive and well. This View Details
Keywords: by Sarah Jane Gilbert