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Show Results For
- All HBS Web
(1,177)
- People (1)
- News (436)
- Research (627)
- Events (3)
- Multimedia (10)
- Faculty Publications (171)
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
product safety expert, and we have a shared interest in what keeps safer products from reaching the market and what keeps less safe products on store shelves. In 2002 she wrote: As the world's largest retailer and the nation's largest toy... View Details
- 19 Nov 2014
- HBS Case
Marketing Marijuana
a high number of users who are eating marijuana rather than smoking it. About 50 percent of sales in the city stores are edibles. "That reflects new consumers coming into the market who aren't... View Details
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
Q: When is a trash can not a trash can? A: When it’s a Wi-Fi hotspot, air-purity monitor, and advertising billboard—all in one. Bigbelly solar-powered trash cans have been street corner fixtures in Philadelphia, Boston, New York, and... View Details
- 01 Dec 2023
- News
Rounding the Bend
Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details
- Web
Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness
HBS ISC Creating Shared Value CSV Creating Shared Value CSV Explained Emerging Topics CSV in Practice Published CSV Cases CSV Explained CSV Explained The Three Levels of CSV Adding a Social Dimension to Strategy Redefining Capitalism The View Details
- 22 Dec 2015
- First Look
December 22, 2015
legendary jeweler but became complacent and lost its clients. Taken over in 2001 by a new leadership team, Mauboussin engaged in a radically different strategy and abandoned its ultra-prestigious and exclusive positioning to embrace a... View Details
Keywords: Carmen Nobel
- 19 Jan 2023
- Research & Ideas
What Makes Employees Trust (vs. Second-Guess) AI?
When an algorithm recommends ways to improve business outcomes, do employees trust it? Conventional wisdom suggests that understanding the inner workings of artificial intelligence (AI) can raise confidence in such programs. Yet, new... View Details
Keywords: by Rachel Layne
- 04 Apr 2007
- Research & Ideas
The Business of Global Poverty
materials that enables impoverished Mexican families to build their own housing; or in Brazil, with Kodak's no-frills camera/film packages, or the department store Magazine Luiza's merchandise, payment plans, and customer service, all... View Details
Keywords: by Garry Emmons
- 21 Aug 2013
- Research & Ideas
What Went Wrong at J.C. Penney?
down from almost $18 billion to $17 billion. That comes out to sales of about $150 per square foot, which is probably in the lower third of department store sales, if not the lowest. In contrast, competitors like Macy's and Kohl's have... View Details
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
leaders must clearly articulate what it is they stand for and then take decisive actions around those beliefs. Not just when it’s easy or convenient, but even when it’s difficult. In my new book, Deep Purpose: The Heart and Soul of... View Details
Keywords: by Ranjay Gulati
- 14 Jun 2011
- First Look
First Look: June 14
afraid to demonstrate any sign of weakness. They're reluctant to ask important questions or try new approaches that push them outside their comfort zones. For high achievers, looking stupid or incompetent is anathema. So they stick to the... View Details
Keywords: Sean Silverthorne
- 15 Feb 2011
- First Look
First Look: Feb. 15
trades involving similar goods. It draws on archival, interview, and observational data mainly from New York state to analyze market participants' efforts to legitimize commerce and resolve a jurisdictional dispute. Building on literature... View Details
Keywords: Sean Silverthorne
- 11 Sep 2012
- First Look
First Look: September 11
systems that place these leaders in positions of power, Indispensable sheds new light on how we may be able to identify the best leaders and what lessons we can learn, from both the process and the result. Profiling a mix of historic and... View Details
Keywords: Sean Silverthorne
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
customers' college-savings accounts. Firms like Salomon Smith Barney that manage these new so-called "529" savings plans would invest the rebates and maintain records showing enrolled families how much they had earned toward... View Details
Keywords: by John S. Rosenberg
- 20 Jun 2016
- Research & Ideas
When Predicting Other People's Preferences, You're Probably Wrong
John, an assistant professor in the Negotiation, Organizations, and Markets unit at Harvard Business School. “They assume the Bachelor can only like one type of woman.” “When you like one lake, people infer that you hate cities” It turns out those fretful competitors... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
environment has resulted in volatility in purchases and productivity across idiosyncratic product categories, resulting in a net economic crisis of a type that has not been witnessed by anyone alive today. Government-imposed quarantines, self-isolation, and closures of... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
According to a new book by Harvard Business School's Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. An outside-in perspective means that... View Details
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
"Deep smarts," as Harvard Business School professor emerita Dorothy Leonard and collaborator Walter Swap see the term, is the intuition, judgement, and knowledge, both explicit and tacit, that is stored in the heads and hands of... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 03 Nov 2003
- What Do You Think?
Can Investors Have Too Much Accounting Transparency?
be dwarfed by the cost of conforming to new laws driven by those corporate scandals--laws that are intended to protect investors. It prompts a question: Is the cost of accounting transparency worth it to investors? At issue are various... View Details
Keywords: by James Heskett
- Article
Assessing the Food and Drug Administration's Risk-Based Framework for Software Precertification with Top Health Apps in the United States: Quality Improvement Study
By: Noy Alon, Ariel Dora Stern and John Torous
BACKGROUND: As the development of mobile health apps continues to accelerate, the need to implement a framework that can standardize categorizing these apps to allow for efficient, yet robust regulation grows. However, regulators and researchers are faced with numerous... View Details
Keywords: Mobile Health; Smartphone; Food And Drug Administration; Risk-based Framework; Health Care and Treatment; Mobile and Wireless Technology; Applications and Software; Framework
Alon, Noy, Ariel Dora Stern, and John Torous. "Assessing the Food and Drug Administration's Risk-Based Framework for Software Precertification with Top Health Apps in the United States: Quality Improvement Study." JMIR mHealth and uHealth 8, no. 10 (October 2020).