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- All HBS Web (1,623)
- Faculty Publications (194)
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- 19 Oct 2017
- Research & Ideas
How Charitable Organizations Can Thwart Excuses for Not Giving
past research, Exley looked at the extent to which people believe their charity will succeed in its goals. She found that when individuals doubt the charity’s impact, or when the charity shows lower performance metrics, they are naturally... View Details
Keywords: by Michael Blanding
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
Red Cross. They should be listened to for counsel in scenario planning before the next natural nightmare hits. . . ." Nikhil Zaveri proposed that ". . . there should be training and development of citizens by the government,... View Details
Keywords: by James Heskett
- 11 Apr 2017
- First Look
First Look at New Research, April 11
calculations—are powerful. Even though algorithms often outperform human judgment, people resist allowing a numerical formula to make decisions for them (Dawes, 1979). Nevertheless, people increasingly depend on algorithms to inform their decisions. Eight View Details
- 02 Feb 2010
- First Look
First Look: Feb. 2
examples of successful and failed leaders, with stories to illustrate their experiences and the author's advice to readers who may face similar crises. Purchase this book:... View Details
Keywords: Martha Lagace
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
- 08 Mar 2016
- Research & Ideas
Solving an Economic Mystery Surrounding Argentina and Chile
experience has been a mixed blessing. In Argentina, liberalization and opening to the world in the 1990s first produced growth, and then instability as the Asian financial crisis impacted the country. At the turn of the century a... View Details
Keywords: by Sean Silverthorne
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
exit is an option? Using a natural experiment owing to the inaccuracy of barrel bombs, we examine the effect of having one's home destroyed on a cluster of attitudes of Syrian refugees in Turkey related to... View Details
Keywords: by Sean Silverthorne
- 18 Jul 2018
- Research & Ideas
No More General Tso's? A Threat to 'Knowledge Recombination'
perfect natural experiment to explore. With the Y2K bubble in the early 2000s, the quota of H1-B visas first increased and then fell sharply, initially expanding and then limiting immigration by skilled... View Details
- 07 Oct 2015
- What Do You Think?
What is the Best Immigration Model for the US?
overwhelming amount of people. And Germany does not know who these people are.” Tinashe Madakadze was, in general, enthusiastic about the idea of increased immigration for the US. In fact, the immigration experience in the US could even... View Details
Keywords: by James Heskett
- 08 Nov 2016
- First Look
November 8, 2016
competition law and, where appropriate, suggest remedies to right the violations we uncover. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51875 2016 Transformational Change in Environmental and Natural Resource... View Details
Keywords: Sean Silverthorne
- 21 Jun 2011
- First Look
First Look: June 21
characterizes the financial world. They also overlook the role of natural selection. To be sure, natural selection in the financial world is not exactly analogous to the processes first described by Darwin... View Details
Keywords: Sean Silverthorne
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
do you mean by that? Neeley: Work groups are not static. They are dynamic, including our sentiments about our experiences within them. With virtuality, we need to work extra hard to ensure that we are all on the same page. That is, it’s... View Details
Keywords: by Michael Blanding
- 12 Aug 2008
- First Look
First Look: August 12, 2008
evaluated less negatively than harmful actions carried out directly? Four experiments examine the moral psychology of indirect agency. Experiment 1 reveals effects of indirect agency under conditions... View Details
Keywords: Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
citizens’ service requests—such as potholes and broken streetlamps—and efforts by city government to address them became more trusting and supportive of government. Study 3 (N=21,986) was a natural View Details
Keywords: Sean Silverthorne
- 10 Sep 2018
- Research & Ideas
Celebrating 'The Men and Women of the Corporation' 40 Years Later
organization that was worth examining, and I should do that in more depth. I kept going back to the field and trying to understand the nature of this organization. I felt like an anthropologist; I had learned fieldwork, and I think... View Details
Keywords: by Robin J. Ely
- 15 Mar 2011
- First Look
First Look: March 15
http://www.people.hbs.edu/mnorton/norton%20sommers.pdf Working PapersSustainable Cities: Oxymoron or the Shape of the Future? Authors:Annissa Alusi, Robert G. Eccles, Amy C. Edmondson, and Tiona Zuzul Abstract Two trends are likely to define the 21st century: threats... View Details
Keywords: Sean Silverthorne
- 23 Jan 2008
- First Look
First Look: January 23, 2008
correlated with less individualism. We provide three short models that help interpret this correlation. One implication of this finding is that societies that depend heavily on oil, and perhaps natural resources more generally, will View Details
Keywords: Martha Lagace
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
motivator is our natural tendency to measure our own performance against the performance of others. 2011 Top 10 Working Papers: (# Unique Visitors) What Do CEOs Do? (3,708) http://www.hbs.edu/research/pdf/11-081.pdf... View Details
Keywords: by Staff
- 13 Feb 2006
- Research & Ideas
Turning High Potential into Real Reward
solely a product problem. NB: I imagine that doing a good job of picking that mainstream market is a function of the entrepreneur's own experience in an industry and his or her intuition about the future. Lassiter: Certainly in the cases... View Details
- 17 May 2011
- First Look
First Look: May 17
long-term prominence of firms headquartered in Denmark, the more fluctuating role of U.S.-based firms, and the more recent growth of German, Spanish, Indian, and Chinese firms. While natural resource endowment in wind has not been very... View Details
Keywords: Sean Silverthorne