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  • 2022
  • Article

How to Choose a Default

By: John Beshears, Richard T. Mason and Shlomo Benartzi
We have developed a model for setting a default when a population is choosing among ordered choices—that is, ones listed in ascending or descending order. A company, for instance, might want to set a default contribution rate that will increase employees’ average... View Details
Keywords: Nudge; Choice Architecture; Behavioral Economics; Behavioral Science; Default; Savings; Decision Choices and Conditions; Behavior; Motivation and Incentives
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  • Web

Leadership - Faculty & Research

encountered, it recalibrated, iteratively creating continuity and restoring order. Daini survived the crisis without an explosion or a meltdown. October 2014 Article The Transparency Trap By: Ethan Bernstein To get people to be more... View Details

    Publications

    2000-2005 Selected

     

    Chiu, C-y, Morris, M.W., Hong, Y-y, & Menon, T. (2000).  Motivated cultural cognition: The impact of implicit cultural theories on dispositional attribution varies as a function of Need for Closure.... View Details

    • 04 Apr 2023
    • What Do You Think?

    How Does Remote Work Affect Innovation?

    here”? Would the result have been the same? We can at least hypothesize several notions based on early research regarding remote work. Many talented people love it. Some of the reasons they love it, such as the ability to gain more... View Details
    Keywords: by James Heskett
    • 13 Jun 2022
    • Research & Ideas

    Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

    When people feel heard, they tend to be less defensive, less anxious, and more relaxed. High-quality listening, research suggests, also increases creativity and improves work performance by boosting a person’s internal View Details
    Keywords: by Pamela Reynolds
    • 13 Mar 2023
    • Research & Ideas

    What Would It Take to Unlock Microfinance's Full Potential?

    we’re planning to run a randomized evaluation to understand the impact of these kinds of loans on livelihoods. But this is not a research-first project; it is a practice-first project. One of our principal motivations is to develop a set... View Details
    Keywords: by Jen McFarland Flint; Financial Services
    • 2008
    • Working Paper

    Using Financial Innovation to Support Savers: From Coercion to Excitement

    By: Peter Tufano
    We review a wide variety of programs that support savings by families, in particular by low- and moderate-income families. These programs range from ones that literally compel families to save, to those that make it hard not to save, make it easier to save, provide... View Details
    Keywords: Saving; Motivation and Incentives; Programs; Income; Personal Finance; Family and Family Relationships; Performance Effectiveness
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    • 01 Jun 2022
    • Blog Post

    Five Lessons From My First Year at HBS

    environment. I’ve learned so much, I’ve been challenged and pushed outside of my comfort zone, and I’ve grown in ways that I could not have imagined. Here are 5 lessons I’ve learned from my first year at HBS: 1. People are less... View Details
    • 07 Jul 2021
    • Book

    Good News for Disgraced Companies: You Can Regain Trust

    talk about health, given how dangerous their products are to public and personal health. However, most people don’t have a clear view into the internal motivations of a company. Instead our relationship with... View Details
    Keywords: by Lane Lambert
    • 06 Sep 2011
    • Research & Ideas

    Cheese Moving: Effecting Change Rather Than Accepting It

    leaders that instead of wasting their time wondering why things are the way they are, they should simply accept their world as given. But even in situations where things are beyond our control and adapting is the only viable option—that is, even for those whom you... View Details
    Keywords: by Carmen Nobel
    • 01 Mar 2023
    • What Do You Think?

    How Much Does 'Deep Purpose' Matter to the Bottom Line?

    culture, shifting its mission from a product-oriented “computer on every desk and in every home” to “empower every person and every organization on the planet to achieve more.” The assumption is that “to be the best” just doesn’t measure up to “change the world” when... View Details
    Keywords: by James Heskett
    • 28 Nov 2023
    • Book

    Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

    case of China, businesspeople outside of China have found the regime’s efficiency and the country’s market size and innovation ecosystem attractive, and with good reason. But many people misunderstand how power is practiced in China. The... View Details
    Keywords: by Sean Silverthorne
    • 05 Oct 2023
    • Blog Post

    A Pathway to Public Service: Brandon Moore (MBA/MPP 2025)

    to rural Afghanistan. To call these experiences life-changing would be an understatement. However, it was the people I served alongside that had the greatest impact on me. From aircraft mechanics to pilots to senior officers, these folks... View Details
    • 13 Mar 2023
    • Research & Ideas

    The Power of Personal Connections: How Shared Experiences Boost Performance

    your workforce to tap into their intrinsic motivation rather than coming up with complicated schemes for paying them based on certain performance measures,” Pany says. “People are social creatures. Support them so that View Details
    Keywords: by Rachel Layne; Health
    • 09 Oct 2001
    • Research & Ideas

    Driven: How Human Nature Shapes Organizations

    will be engaged in every item of behavior that takes place at work. Likewise, all the other people engaged with the focal organization—its customers, its shareholders and creditors, its suppliers, its neighbors and its regulators—will... View Details
    Keywords: by Paul Lawrence & Nitin Nohria
    • 06 Jun 2018
    • Research & Ideas

    Cut Salaries or Cut People? The Best Way to Survive a Downturn

    departure led to a drop in sales of about 6 percent over the next five months, Stanton says. “When the best people left, they were on average selling more. So if you replace the best person with an average salesperson you lose the... View Details
    Keywords: by Rachel Layne
    • 22 Mar 2021
    • Research & Ideas

    How to Learn from the Big Mistake You Almost Make

    What if businesses could learn from their worst mistakes without actually making them? How might the same progress and innovation occur, without firms incurring the costs associated with such errors? The results of a recent study about close calls in health care... View Details
    Keywords: by Kristen Senz; Health
    • April 2024
    • Case

    Michelin in Motion: Putting Purpose to Work

    By: Hubert Joly, Nitin Nohria and Emilie Billaud
    When he became CEO, facing limited growth prospects, a low valuation, and therefore a stagnating share price, Menegaux and his team launched a set of initiatives to reposition Michelin. These included (1) articulating a clear purpose (“We care about giving people a... View Details
    Keywords: Transformation; Talent and Talent Management; Innovation Strategy; Leading Change; Goals and Objectives; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Identity; Motivation and Incentives; Corporate Strategy; Diversification; Value Creation; Mission and Purpose; Valuation; Manufacturing Industry; Rubber Industry; Transportation Industry; Europe; France
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    • 04 Sep 2018
    • First Look

    New Research and Ideas, September 4, 2018

    to organizations seeking to improve creativity and innovation. Researchers and businesses want to know what factors facilitate or inhibit creativity in a variety of organizational settings. Individual Creativity in the Workplace identifies those factors, including what... View Details
    Keywords: Dina Gerdeman
    • 16 Apr 2001
    • Research & Ideas

    Breaking the Code of Change

    Leadership Top-down Participative Focus Structure and systems Culture Planning Programmatic Emergent Motivation Incentives lead Incentives lag Consultants Large/ knowledge-driven Small/ process-driven That is, each of them does promote... View Details
    Keywords: by Michael Beer & Nitin Nohria