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  • All HBS Web  (855)
    • People  (1)
    • News  (171)
    • Research  (550)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (211)

Show Results For

  • All HBS Web  (855)
    • People  (1)
    • News  (171)
    • Research  (550)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (211)
← Page 22 of 855 Results →
  • 01 Jun 2001
  • News

Eric C. Feagler: Against the Odds

his mobility slowly returned, residual paralysis throughout his legs and trunk prevented him from flying. Realizing that his naval career was over, he reluctantly turned his thoughts to rebuilding his life. Feagler began a lengthy job... View Details
Keywords: Peter K. Jacobs; Navy; Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 26 Jan 2021
  • Research & Ideas

A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time

136,000 customers to allocate their credit card payments across 14 spending categories using the company’s mobile app. About 1.5 percent, or 2,157 customers, opted into the feature, which let them pay down... View Details
Keywords: by Kristen Senz; Financial Services
  • 31 Oct 2016
  • Research & Ideas

Quantitative Easing Didn’t Ease the Housing Crisis for the Neediest

debt. QE3 saw the Fed add a little more than $800 billion each of mortgage-backed securities and long-term Treasury debt. “We find that such a strategy would have allowed more households in distressed areas to lower their monthly payments... View Details
Keywords: by Carmen Nobel
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

fate we have to accept, Sambvani explains. Better voice technology and AI-based tools already exist, and some large organizations are deploying them in modern, innovative systems that don’t routinely confound their customers. “But most... View Details
Keywords: Computer Systems Design and Related Services; Computer Systems Design and Related Services
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

and friendly employees. Mobil decided to focus its marketing efforts on building long-term relationships with such consumers. It developed loyalty programs, based on a new SpeedpassTM payment mechanism (an... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 01 Dec 2016
  • News

Is Cash the Best Form of Charity?

and deliver those dollars directly to people in need, no strings attached. The initial response to the idea was lukewarm. GiveDirectly and a handful of other groups experimenting with cash payments were a direct challenge to both the... View Details
Keywords: April White
  • 14 Jan 2021
  • News

Better Than Cash

Goals. Whether it’s improvements in sanitation or health or education, it starts with a payment system everyone can use.” The Better Than Cash Alliance advocates for this type of digital financial inclusion,... View Details
  • 01 Mar 2012
  • News

Capitalism’s New Agenda

hundreds of millions of rural poor into the market system (as China Mobile did by bringing mobile phone service to the Chinese countryside), that brought medicine where it had... View Details
Keywords: Joseph L. Bower, Herman B. Leonard, and Lynn S. Paine; social activism; Occupy Wallstreet; Corporate Services; Finance
  • 12 Apr 2011
  • News

Twelve Global Finalists Compete at HBS

existing scaled-up technologies in the mining industry for the novel application of ‘mining’ e-wastes. WikiPay is a proprietary mobile and online commerce platform that facilities money transfer, payment... View Details
Keywords: Multiple alumni
  • 01 Dec 2020
  • News

Invest in the New Abnormal

need to adjust to the new reality that customers prefer not to come into their stores. B2C firms must enhance their delivery and pickup options and provide incentives [such as rewards points for using a mobile app] to customers to... View Details
  • 08 Aug 2018
  • Sharpening Your Skills

Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance

Startups welcome growth but are often strangled by it. This podcast discusses how entrepreneur Vijay Shekhar Sharma is meeting this challenge with his mobile payments company Paytm. Why Millennials Flock to... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 07 Mar 2018
  • Research & Ideas

Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.

nature of health care transactions with third-party involvement, the somewhat clunky EHR systems themselves that combine billing with health records, and fee-for-service payment systems. “Every time the... View Details
Keywords: by Roberta Holland; Health
  • 19 Jan 2024
  • News

Blockchain for Good

what little money she could spare, but the system made it nearly impossible, with terrible fees and long delays.” Fast-forward to 2020 and the pandemic, when Dyer again saw a system badly in need of... View Details
  • Fast Answer

Sustainability in the Transportation Industry

This is a part of Baker Library's Sustainability Research Guide.     Background Readings Future of Mobility White Paper Transportation is arguably experiencing its most transformative revolution since the introduction... View Details
  • 09 Dec 2014
  • First Look

First Look: December 9

Stalberg, set out to create a bundled payment system for hip and knee replacements in the County. The new model, called OrthoChoice, was set to go into operation on January 1, 2009. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • Web

Teaching Cases - Institute For Strategy And Competitiveness

County Council Senior Medical Adviser, Dr. Holger Stalberg, set out to create a bundled payment system for hip and knee replacements in the County. The new model, called OrthoChoice, was set to go into... View Details
  • 26 Apr 2011
  • News

BioMine Strikes Gold

application of ‘mining’ e-wastes. WikiPay is a proprietary mobile and online commerce platform that facilities money transfer, payment applications and mobile marketing via SMS... View Details
Keywords: Mining (except Oil and Gas); Mining; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2009
  • News

A New Approach to Health-Care Reform

that is affordable and simple to use. In your book, you identify fee-for-service reimbursement as a “runaway reactor” in accelerating the rise in health-care costs. Why is this system such a problem? By some estimates, 50 percent of all... View Details
Keywords: Deborah Blagg; Health, Social Assistance
  • 28 Feb 2007
  • Research & Ideas

Capital Rules: The Tensions of Global Finance

right to freedom applied always and everywhere. Policymakers understand the international financial system very differently, however, in the first decade of a new century. Caution toward full capital View Details
Keywords: by Rawi Abdelal
  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

set up a payment system under her new company’s name—all in one day and all on her mobile phone while (I hope) doing her regular work. Needless to say, she can mentor me any... View Details
Keywords: by James Heskett
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