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  • All HBS Web  (1,062)
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  • 2016
  • Book

Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business

By: John A. Quelch
The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare.

Consumers, Corporations, and Public... View Details
Keywords: Consumer; Corporate Culture; Public Health; Consumer Behavior; Marketing Strategy; Corporate Strategy; Health; Innovation and Invention; Innovation and Management; Supply Chain Management; Advertising Industry; Apparel and Accessories Industry; Biotechnology Industry; Communications Industry; Consumer Products Industry; Distribution Industry; Entertainment and Recreation Industry; Food and Beverage Industry; Health Industry; Information Industry; Information Technology Industry; Insurance Industry; Manufacturing Industry; Media and Broadcasting Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; Retail Industry; Technology Industry; Tourism Industry; Transportation Industry; Travel Industry; Asia; Oceania; North and Central America; Middle East; Latin America; Europe
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Quelch, John A. Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business. New York: Oxford University Press, 2016.
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

and act in a way that supports the longer-term needs of their businesses—and it’s hard to fault them. The biggest problem with a short-term approach is that managers develop blind spots around crucial processes such as recruiting, hiring,... View Details
Keywords: Sean Silverthorne
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

We’re in the middle of a Great Resignation. This past April, 2.7 percent of Americans quit their jobs, the highest rate on record. And according to a study by Microsoft, more than 40 percent of the global workforce would consider leaving... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 31 Mar 2014
  • Research & Ideas

Encouraging Niche Content in an Ad-Driven World

As the quantity of online content continues to proliferate—from cute cat videos to policy experts blogging on the Middle East—the consumer's expectation that online content should be free becomes more entrenched. To make money, websites... View Details
Keywords: by Julia Hanna; Information; Publishing; Journalism & News
  • 03 Mar 2010
  • What Do You Think?

To What Degree Does “Identity” Affect Economic Performance?

both measures, the U.S. ranks low relative to other countries, particularly those in the Middle East. In responses to this month's column, Kamal Gupta believes one explanation is that "societies range from 'deal based' to... View Details
Keywords: by Jim Heskett
  • 20 May 2014
  • First Look

First Look: May 20

This case study explores organizational design and incentive choices related to building a middle management layer as a company scales up its operations. Go Mobile, an Indian mobile phone retailer, uses... View Details
Keywords: Sean Silverthorne
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

in their business model—defects that numerous outsiders noted from day one. It was a classic case of wishful thinking. Q: How can managers without executive authority spot the warning signs of denial and help reverse the process before... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 28 Aug 2008
  • Sharpening Your Skills

Sharpening Your Skills: History Matters

Handbook of Business History carries an even larger mission: bring the lessons of business history to current research in other disciplines and to the practice of business management itself. A Q&A with coeditor Geoffrey Jones. Key... View Details
Keywords: Re: Geoffrey G. Jones & Anthony Mayo
  • 21 Oct 2024
  • Research & Ideas

What Happens in Vegas Could Shape the Metaverse

somewhat faded from popular discourse amid advancements in artificial intelligence. However, in an article published recently in California Management Review, Wu and Clough say they believe it’s only a matter of time before the metaverse... View Details
Keywords: by Scott Nover; Computer; Information Technology
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

Douglas B. Holt says brand managers have little appreciation for how myths in American culture can be used to create "extraordinary" brand-building opportunities. In this e-mail interview, Holt discusses a recent working paper... View Details
Keywords: by Manda Salls
  • April 2025
  • Teaching Note

Tabby: Winning Customers' Digital Wallets

By: Eva Ascarza
Teaching Note for HBS Case No. 524-056. Tabby, a Saudi-based fintech founded in 2019, rapidly became one of the MENA region’s first unicorns by offering buy-now-pay-later (BNPL) services with a unique twist: instead of charging end consumers, it partnered with... View Details
Keywords: Fintech; Business Startups; Marketing; Entrepreneurship; Growth and Development Strategy; Business Strategy; Business Model; Competitive Strategy; Financial Services Industry; Middle East; Saudi Arabia; United Arab Emirates
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Ascarza, Eva. "Tabby: Winning Customers' Digital Wallets." Harvard Business School Teaching Note 525-057, April 2025.
  • 17 Jun 2016
  • Op-Ed

Companies Need to Start Marketing Security to Customers

undercut a positive message about a product's benefits with safety warnings. That might make you feel uncomfortable and even dissuade you from buying the brand. You might instead buy a competitive product that doesn't flag safety issues quite as much. "Risk View Details
Keywords: by John A. Quelch; Entertainment & Recreation
  • 29 Jun 2010
  • First Look

First Look: June 29

morbidity measures from the Demographic and Health Surveys and health facility based mortality data as reported in the national Health Management Information System. While we find rather robust correlations between the rollout of bed nets... View Details
Keywords: Martha Lagace
  • March 2022
  • Supplement

Winning Business at Russell Reynolds (B)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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Bernstein, Ethan, and Cara Mazzucco. "Winning Business at Russell Reynolds (B)." Harvard Business School Supplement 422-046, March 2022.
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

this is not what business does or should do, Henderson said. “If managers can support public institutions and provide public goods and make money, why aren't they?” "They say the answer is regulation or the answer is taxation,"... View Details
Keywords: by Dina Gerdeman
  • February 2025
  • Supplement

Intenseye: Powering Workplace Health and Safety with AI (B)

By: Michael W. Toffel, Shane Greenstein and Sadika El Hariri
Intenseye used its $25 million series A funds to refine and expand its digital safety platform while refining its target markets and ideal customer profile. As the company implemented new approaches to create value for its clients, such as developing an AI-powered... View Details
Keywords: Safety Performance; Occupational Safety; Innovation; Safety; Operations; Health; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Supply Chain Management; Performance Improvement; Entrepreneurship; Product Development; Customer Relationship Management; Value Creation; Venture Capital; Growth and Development Strategy; Information Technology Industry; United States; Europe; Middle East; Turkey
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Toffel, Michael W., Shane Greenstein, and Sadika El Hariri. "Intenseye: Powering Workplace Health and Safety with AI (B)." Harvard Business School Supplement 625-025, February 2025.
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

events seems inconceivable. For decades, General Motors, Ford, and Chrysler were American icons, Detroit's fabled Big 3. Responsible for a significant percentage of all American jobs, they lifted countless blue-collar families into the View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 10 Nov 2015
  • First Look

November 10, 2015

Online Advertising By: Kireyev, Pavel, Koen Pauwels, and Sunil Gupta Abstract—As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to... View Details
Keywords: Sean Silverthorne
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

Whereas middle management is actually out there on the front lines. It's middle management, especially salespeople, who, if a sale is lost, they feel it in their pocketbook or... View Details
Keywords: by Sean Silverthorne; Computer
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

Slaughter, managing director and head of North American real estate investment banking for Morgan Stanley. Some refer to the post-crash era as a paradigm shift for commercial real estate. Others call it a sea change. Whatever the choice... View Details
Keywords: by Roger Thompson; Construction; Real Estate
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