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  • All HBS Web  (1,916)
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    George Serafeim

    George Serafeim is the Charles M. Williams Professor of Business Administration at Harvard Business School. He co-leads a Lab, within Harvard's Digital, Data, Design Institute, and serves on the faculty steering commitee of Harvard University's Salata Institute. He... View Details

    Keywords: asset management; asset management; asset management; asset management; asset management; asset management; asset management
    • March 2023
    • Teaching Note

    Ransomware Attack at Colonial Pipeline Company

    By: Suraj Srinivasan and Li-Kuan Ni
    Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
    Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
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    Srinivasan, Suraj, and Li-Kuan Ni. "Ransomware Attack at Colonial Pipeline Company." Harvard Business School Teaching Note 123-070, March 2023.
    • 2022
    • Article

    The Turn Toward Creative Work

    By: Spencer Harrison, Elizabeth D. Rouse, Colin M. Fisher and Teresa M. Amabile
    In this Academy of Management Collections essay, we curate a set of articles from the Academy of Management family of journals that showcase the evolution of creativity research within organizational scholarship. The articles reveal a shift from the study of... View Details
    Keywords: Creative Work; Creative Process; Creativity; Organizational Culture
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    Harrison, Spencer, Elizabeth D. Rouse, Colin M. Fisher, and Teresa M. Amabile. "The Turn Toward Creative Work." Academy of Management Collections 1, no. 1 (2022): 1–15.
    • 09 May 2011
    • Research & Ideas

    Moving From Bean Counter to Game Changer

    Buried in the middle layers of many organizations resides a strata of highly skilled experts, from HR managers to risk evaluators, whose collective wisdom and experience could... View Details
    Keywords: by Kim Girard; Banking
    • October 2001 (Revised November 2002)
    • Case

    Herman Miller(B): Creating Innovation Streams

    By: Sandra J. Sucher and Stacy McManus
    In 1997, Mike Volkema faced the difficulty of attempting to revitalize a once dynamic organization. Volkema wondered how he could incorporate advances made within subsidiaries, such as Miller SQA's business model innovation, into the company as a whole while also... View Details
    Keywords: Innovation and Invention; Innovation and Management; Product Design; Product Development; Product; Supply Chain Management; Business Model; Service Delivery; Customer Value and Value Chain; Manufacturing Industry; Consumer Products Industry
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    Sucher, Sandra J., and Stacy McManus. "Herman Miller(B): Creating Innovation Streams." Harvard Business School Case 602-024, October 2001. (Revised November 2002.)
    • December 2021
    • Case

    Green Monday

    By: José B. Alvarez, Billy Chan and Dawn H. Lau
    This case describes the entrepreneurial journey of David Yeung, from campaigning for plant-based diets to building Green Monday, a purpose-driven business and an ecosystem based in Hong Kong comprising a retail platform, an alternative meat brand (“OmniPork”), a... View Details
    Keywords: Agribusiness; Plant-Based Agribusiness; Social Enterprise; Entrepreneurship; Business Startups; Business Model; Mission and Purpose; Growth and Development Strategy; Agriculture and Agribusiness Industry; Food and Beverage Industry; Retail Industry; Hong Kong; China; Asia
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    Alvarez, José B., Billy Chan, and Dawn H. Lau. "Green Monday." Harvard Business School Case 522-056, December 2021.
    • 2008
    • Book

    On Competition

    By: M. E. Porter
    Competition is one of society's most powerful forces for making things better in many fields of human endeavor. The study of competition and the creation of value, in their full richness, have preoccupied me for several decades. Competition is pervasive, whether it... View Details
    Keywords: Leadership; Practice; Competitive Strategy; Theory; Value Creation
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    Porter, M. E. On Competition. Updated and Expanded Ed. Boston: Harvard Business School Publishing, 2008.
    • March 2005 (Revised June 2006)
    • Case

    Sun Microsystems, Inc.: Web Services Strategy

    By: Thomas R. Eisenmann and Fernando Suarez
    Microsoft and IBM have excluded Sun Microsystems from the board of the Web Services Interoperability Organization (WS-I), an industry consortium that will shape the evolution of Web services standards. Sun managers must decide whether to join WS-I as a contributing... View Details
    Keywords: Information Technology; Standards; Corporate Governance; Power and Influence; Web Services Industry; Information Technology Industry
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    Eisenmann, Thomas R., and Fernando Suarez. "Sun Microsystems, Inc.: Web Services Strategy." Harvard Business School Case 805-095, March 2005. (Revised June 2006.)
    • 18 Feb 2010
    • Working Paper Summaries

    The Mirroring Hypothesis: Theory, Evidence and Exceptions

    Keywords: by Lyra Colfer & Carliss Y. Baldwin
    • 22 Sep 2008
    • Research & Ideas

    The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

    geographic office location," Stuart says. Although the research doesn't try to answer why corporate silos are so difficult to tear down, Stuart hopes the data will help managers understand, pinpoint, and remove bottlenecks View Details
    Keywords: by Sarah Jane Gilbert
    • Research Summary

    Business Ethics

    By: Joshua D. Margolis
    Joshua Margolis is interested in how individuals can exercise leadership in the face of competing ethical and economic responsibilities, and how organizations can enable them to do that. In particular, how can managers and companies simultaneously advance... View Details
    • 17 Oct 2011
    • Research & Ideas

    How ‘Hybrid’ Nonprofits Can Stay on Mission

    curing societal ills. In reality, though, the line between the two is growing blurrier. "In the not-for-profit sector, a number of organizations are trying to be less dependent on donations and grants," says... View Details
    Keywords: by Carmen Nobel
    • Research Summary

    THEME #2: BUILDING CAPABILITIES THROUGH VARIATION

    Prior work has yet to establish definitively the role that variation (e.g. in individuals' activities or organizational processes) plays in the development of capabilities.  Variation is usually either not considered (e.g., the learning curve examines... View Details

    • 03 Jun 2002
    • Research & Ideas

    How to Succeed With Your New Boss

    the relevant factors—both soft and hard—that make this a challenge? What resources within the organization do you have to draw upon? Naturally your view may be different than... View Details
    Keywords: by Michael Watkins
    • November–December 2023
    • Article

    Iterative Coordination and Innovation: Prioritizing Value over Novelty

    By: Sourobh Ghosh and Andy Wu
    An innovating organization faces the challenge of how to prioritize distinct goals of novelty and value, both of which underlie innovation. Popular practitioner frameworks like Agile management suggest that organizations can adopt an iterative approach of frequent... View Details
    Keywords: Innovation; Novelty; Goals; Specialization; Coordination; Field Experiment; Software Development; Agile; Scrum; Iteration; Iterative; Organizations; Innovation and Invention; Value; Goals and Objectives; Integration; Applications and Software
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    Ghosh, Sourobh, and Andy Wu. "Iterative Coordination and Innovation: Prioritizing Value over Novelty." Organization Science 34, no. 6 (November–December 2023): 2182–2206.
    • 2018
    • Chapter

    Britain: Global Legacy and Domestic Persistence

    By: Geoffrey Jones
    This chapter explores the British experience in a volume which examines the historical evolution of business groups in developed Western economies. The chapter argues that during the nineteenth century British merchant houses established business groups with... View Details
    Keywords: Business Groups; Conglomerates; Globalization; Entrepreneurship; Business History; Organizations; Business Conglomerates; United Kingdom
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    Jones, Geoffrey. "Britain: Global Legacy and Domestic Persistence." Chap. 5 in Business Groups in the West: Origins, Evolution, and Resilience, edited by Asli M. Colpan and Takashi Hikino, 123–146. New York: Oxford University Press, 2018.
    • March 2023
    • Case

    Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (A)

    By: Linda A. Hill and Emily Tedards
    In 2018, Ana Owczarzak was appointed to lead Google Ads' new innovation and accelerator team - the Sales Acceleration and Innovation Labs (SAIL). The purpose of SAIL was to offer testing and incubation services for individuals within Google Ads who were developing new... View Details
    Keywords: Innovation Leadership; Innovation Strategy; Organizational Design; Technology Industry; Advertising Industry; Information Technology Industry; United States
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    Hill, Linda A., and Emily Tedards. "Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (A)." Harvard Business School Case 423-076, March 2023.
    • July 2010 (Revised September 2012)
    • Case

    Public Architecture

    By: Lakshmi Ramarajan, Christopher Marquis and Bobbi Thomason
    Public Architecture is a non-profit architecture company dedicated to creating social and professional change through design for the public good. Public has focused on three strategies to create change: 1) promoting the design community's commitment to pro bono work,... View Details
    Keywords: Design; Innovation and Management; Growth and Development Strategy; Corporate Social Responsibility and Impact; Organizational Culture; Organizational Structure; Nonprofit Organizations; Business Strategy; Integration
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    Ramarajan, Lakshmi, Christopher Marquis, and Bobbi Thomason. "Public Architecture." Harvard Business School Case 411-030, July 2010. (Revised September 2012.)
    • 24 Jun 2009
    • Working Paper Summaries

    Don’t Just Survive—Thrive: Leading Innovation in Good Times and Bad

    Keywords: by Lynda M. Applegate & J. Bruce Harreld
    • 2013
    • Case

    Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia

    By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins
    n 2011, Junko Yoda with Pam McCambridge launched CLinked, a venture aimed to reduce human trafficking of women and children for sexual exploitation. Since incorporation, they launched several different pilot programs in partnership with local non-governmental... View Details
    Keywords: Social Enterprise; Crime and Corruption; Gender; Social Issues; Business and Community Relations; Leadership; Change Management; Public Administration Industry; Indonesia; Asia
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    Kanter, Rosabeth M., Juliane Calingo Schwetz, and Patricia Bissett Higgins. "Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia." Harvard Business Publishing Case 314-036, 2013. (Harvard Advanced Leadership Initiative.)
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