Publications

Program

Strategic Perspectives in Nonprofit Management

Summary Today's nonprofit organizations are faced with shifting demands for services, resource constraints, and diverse operational challenges. They must also learn to navigate the advent of new technology and new sources of funding. To... View Details

21 Jan 2021
News

7 Strategies to Build a More Resilient Team

23 Sep 2022
News

What Has (and Hasn’t) Changed About Being a Chief Diversity Officer

04 Jan 2022
News

Is Your Sales Team Struggling to Sell Solutions?

Blog

Two-Year Action Plan Update: Q+A with Terrill Drake, Chief Diversity and Inclusion Officer at Harvard Business School

our web presence, email, and logistics. We were lucky enough to hire coordinator Andy Martinez, who uses they/them pronouns, from the Harvard Chaplains Office. And Brook Dennard Rosser, who had previously worked on our admissions team... View Details

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

alignment, and the capacity for ongoing learning and change. These include a learning and governance process discussed earlier; a strategic performance management process by which the senior team sets... View Details

Keywords: by Martha Lagace

Program

Risk Management for Corporate Leaders—Virtual

incident management team that can be rapidly mobilized to manage unforeseen external events Transform risk into competitive advantage Integrate risk View Details

18 May 2023
News

India's New Money Managers

experiences came together for Gupta. A project for her business strategy class asked her to select a business and create a go-to-market strategy for it. Gupta and her team presented an investment platform for women called LXME (named for... View Details

Keywords: Maureen Harmon

March 1999 (Revised April 1999)
Case

Environmental Risk Management at Chevron Corporation

By: Forest L. Reinhardt, Monica M Mandelli and Jennifer Burns

Chevron Corp., headquartered in San Francisco, manages a worldwide, vertically integrated value chain from the oil well to the gasoline station. Mishandling of oil at any stage of production can damage the natural environment, human health, corporate profitability, or... View Details

Keywords: Risk Management; Risk and Uncertainty; Environmental Sustainability; Energy Generation; Supply Chain Management; Metals and Minerals; Management Systems; Management Teams; Trade; Vertical Integration; Energy Industry; Mining Industry

December 2009 (Revised January 2010)
Case

Managing Talent at Bertelsmann AG (A)

By: Boris Groysberg, Nitin Nohria, Mark Maletz and Kerry Herman

Bertelsmann's EVP HR Immanuel Hermreck and his team were focused on four key HR issues. Three of these were somewhat discreet: improving Bertelsmann's employer brand; managing Bertelsmann talent across the firm's decentralized businesses; and ensuring early... View Details

Keywords: Talent and Talent Management; Recruitment; Retention; Selection and Staffing; Leadership Development; Strategic Planning; Competitive Advantage; Media and Broadcasting Industry; Germany

2011
Book

Managing Knowledge Assets, Creativity and Innovation

By: Dorothy A. Leonard

This book pulls together for the first time works on knowledge and innovation, including the implementation of new processes and products, written by Dorothy A. Leonard over more than two decades. It consists of articles from journals in diverse fields (e.g. the... View Details

Keywords: Knowledge Management; Innovation and Invention

25 Jan 2021
News

Bridging the Gap Between Me & My Team

December 2007 (Revised September 2011)
Case

Global Knowledge Management at Danone (A)

By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen

This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details

Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France