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  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

strategy and to learn from actions taken about the effectiveness of changes made. Its focus is on the development of a high-commitment culture. Its means consist of high involvement, and consultants and incentives are relied on far less... View Details
Keywords: by Michael Beer & Nitin Nohria
  • September 2020
  • Article

Creativity, Artificial Intelligence, and a World of Surprises

By: Teresa M. Amabile
In recent years, progress has been made toward AI Creativity, which I define as the production of highly novel, yet appropriate, ideas, problem solutions, or other outputs by autonomous machines. I argue that organizational researchers of creativity and innovation... View Details
Keywords: Artificial Intelligence; AI Creativity; Computer Science; Organizational Behavior; Psychology; Creativity; Technological Innovation; AI and Machine Learning
Related
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

data, the algorithm learns to predict the outcome from the input data. Unsupervised learning. In this case, using unlabeled data, the algorithm learns the inherent structure from the input data. Either View Details
Keywords: by Michael Blanding
  • 01 Jun 2024
  • News

Alumni Achievement Awards 2024

Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2024 recipients, and... View Details
  • 01 Dec 2018
  • News

Digital Transformation

in.” To further scholarship at HBS related to data science, machine learning, and artificial intelligence, and to support HBS’s Digital Initiative, Ahmad established the Syed Hasan Ahmad and Arifa Ahmad Research Fund. He named it in honor... View Details
  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

(MBA 2022) and Christopher Edward Dee (MD 2021). Patrick's research focuses on utilizing real-world behavioral data from smartphones to characterize patient quality of life and to develop adaptive interventions using reinforcement View Details
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

Developing Theory Using Machine Learning Methods By: Choudhury, Prithwiraj, Ryan Allen, and Michael G. Endres Abstract—We describe how to employ machine View Details
Keywords: Dina Gerdeman
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

Dietz, who didn’t realize that children saw the company’s MRI scanners as cold, scary chambers of misery until he visited a hospital and saw for himself. The machines created enough fear and tears that many kids needed to be sedated. The... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 19 Sep 2023
  • Blog Post

2023 Summer Internships in Business & Environment

basalt reacts with CO2, trapping it for 10,000+ years while improving soil health and increasing crop yields for partner farmers. Lithos uses novel soil models and machine learning to maximize CO2 removal... View Details
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

2020 Harvard Business School Publishing. All rights reserved. Related Reading Don't Turn Your Marketing Function Over to AI Just Yet Will Machine Learning Make You a Better Manager? Why Artificial... View Details
Keywords: by Dina Gerdeman
  • November 2022 (Revised December 2024)
  • Case

Hugging Face (A): Serving AI on a Platform

By: Shane Greenstein, Daniel Yue, Sarah Gulick and Kerry Herman
It is fall 2022, and open-source AI model company Hugging Face is considering its three areas of priorities: platform development, supporting the open-source community, and pursuing cutting-edge scientific research. As it expands services for enterprise clients, which... View Details
Keywords: Community; Open-source; AI and Machine Learning; Product Development; Networks; Service Delivery; Research; Governance; Business and Stakeholder Relations; Information Industry; Technology Industry; United States
Related
  • November–December 2022
  • Article

Can AI Really Help You Sell?: It Can, Depending on When and How You Implement It

By: Jim Dickie, Boris Groysberg, Benson P. Shapiro and Barry Trailer
Many salespeople today are struggling; only 57% of them make their annual quotas, surveys show. One problem is that buying processes have evolved faster than selling processes, and buyers today can access a wide range of online resources that let them evaluate products... View Details
Keywords: Sales; AI and Machine Learning; Customers
Related
  • Web

Online Business Analytics Course | HBS Online

of data science across themes such as forecasting, linear regressions, and machine learning to better lead your team to long-term success. You will learn how to create a... View Details
  • November 2023
  • Case

Riiid: Scaling AI Educational Services Globally

By: John Jong-Hyun Kim, Nancy Dai and Ruru Hoong
This article explores the definition and evolution of AI, its applications in education, and the role of AI, particularly in K-12 education. It discusses the founding of Riiid, an AI-driven educational technology company, and its journey in the education sector, with a... View Details
Keywords: AI and Machine Learning; Economic Sectors; Technological Innovation; Education Industry; South Korea; Asia
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  • Web

Data Practices - Research Computing Services

Data Practices Data Tips & Toolkits RCS has compiled an array of packages and tools that can help you with your data wrangling, web scraping, and statistical analysis, among others. Below is a selected list of tips and toolkits. Machine... View Details
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

how new products or services would perform at various prices or with different characteristics. The machine learning algorithms that might power such a device are, at least for now, incapable of producing... View Details
Keywords: by Kristen Senz
  • Web

About Us - Research Computing Services

Design Fuzzy Matching Large Language Models (LLMs) Machine Learning Natural Language Processing Revise and Resubmit Support Simulations Visualizations Software Licensing (login required) HBS has... View Details
  • November 2022 (Revised March 2024)
  • Case

Replika AI: Monetizing a Chatbot

By: Julian De Freitas and Nicole Tempest Keller
In early 2018, Eugenia Kuyda, co-founder and CEO of San Francisco-based chatbot Replika AI, was deciding how to monetize the app she had built. Launched in 2017, Replika was a consumer AI “companion app” developed by a team of AI software engineers originally based in... View Details
Keywords: Mental Health; Subscriber Models; TAM; Monetization Strategy; Marketing Strategy; Product Marketing; AI and Machine Learning; Applications and Software; Product Positioning; Health Disorders; Technology Industry
Related
  • Web

Logging In - Research Computing Services

on your desktop (use all default settings during the installation). After the desktop installation is complete, please restart your machine before proceeding. Local Client Connection On the Welcome page, click on “Create a new connection”... View Details
  • 01 Jun 2023
  • News

Curb Appeal

York’s Finest from paper logs to digital apps and implemented tools like ShotSpotter, an audio gunshot-detection system, and the Domain Awareness System, a video surveillance platform that uses machine View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government