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Show Results For
- All HBS Web
(2,653)
- People (14)
- News (430)
- Research (1,686)
- Events (17)
- Multimedia (5)
- Faculty Publications (637)
- 12 PM – 1 PM EDT, 19 Sep 2017
- Webinars: Career
Navigate Conflict and Build Stronger Relationships at Work
Every day at work we navigate competing interests, clashing personalities, and limited time and resources. The most effective leaders know how important it is to be able to navigate difficult conversations and work through conflict to improve our relationships. View Details
- 2006
- Working Paper
The Value of a 'Free' Customer
By: Sunil Gupta, Carl F. Mela and Jose M. Vidal-Sanz
Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details
Gupta, Sunil, Carl F. Mela, and Jose M. Vidal-Sanz. "The Value of a 'Free' Customer." Harvard Business School Working Paper, No. 07-035, December 2006.
- 03 Sep 2024
- Research & Ideas
Is It Even Possible to Dam the Flow of Misleading Content Online?
Kominers worked with Jesse Shapiro, the George Gund Professor of Economics and Business Administration at Harvard Business School, to study how content moderation works best. The debate over moderating content comes as the US presidential... View Details
- July 2021
- Article
Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms
By: Zoë Cullen and Chiara Farronato
We study the growth of online peer-to-peer markets. Using data from TaskRabbit, an expanding marketplace for domestic tasks at the time of our study, we show that growth varies considerably across cities. To disentangle the potential drivers of growth, we look... View Details
Keywords: Two-sided Market; Two-sided Platforms; Peer-to-peer Markets; Platform Strategy; Sharing Economy; Platform Growth; Internet and the Web; Digital Platforms; Strategy; Market Design; Network Effects
Cullen, Zoë, and Chiara Farronato. "Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms." Management Science 67, no. 7 (July 2021): 3985–4003.
- Web
Building Bridges to Sustainable Infrastructure with Allied Climate Partners - Recruiting
out with a clear sense of what you bring to the table and what you want to gain from the experience. Networking is more than making connections; it’s about crafting your... View Details
- December 2011
- Article
Platform Envelopment
By: Thomas R. Eisenmann, Geoffrey Parker and Marshall Van Alstyne
Due to network effects and switching costs in platform markets, entrants generally must offer revolutionary functionality. We explore a second entry path that does not rely upon Schumpeterian innovation: platform envelopment. Through envelopment, a provider in one... View Details
Keywords: Digital Platforms; Business and Stakeholder Relations; Economic Systems; Development Economics; Business or Company Management; Business Strategy; Network Effects; Information Technology Industry; Technology Industry
Eisenmann, Thomas R., Geoffrey Parker, and Marshall Van Alstyne. "Platform Envelopment." Strategic Management Journal 32, no. 12 (December 2011): 1270–1285.
- 02 May 2018
- News
Why Employers Drag Feet on Value-Based Insurance
- 01 Nov 2019
- News
Evolution of the consumer focus in healthcare
- 17 Sep 2010
- News
Something for the weekend
- 09 Jan 2019
- Research & Ideas
The UK Needs a Bold Strategy Around Competition to Survive Brexit
out the costs of leaving the EU, citizens have not heard a forward-looking plan on how the country could leverage EU membership more effectively in the future, if the country would decide to stay. The... View Details
Keywords: by Michael Blanding
- Article
What Managers Need to Know About Social Tools: Avoid the Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate
By: Paul Leonardi and Tsedal Neeley
Workplaces have adopted internal social tools—think stand-alone technologies such as Slack, Yammer, and Chatter, or embedded applications such as Microsoft Teams and JIRA—at a staggering rate. In an ambitious study of 4,200 companies, conducted by the McKinsey Global... View Details
Keywords: Leadership; Social Tools; Social and Collaborative Networks; Knowledge Sharing; Performance Improvement; Management
Leonardi, Paul, and Tsedal Neeley. "What Managers Need to Know About Social Tools: Avoid the Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate." Harvard Business Review 95, no. 6 (November–December 2017): 118–126.
- May 20, 2024
- Article
Porter’s Five Forces and Competitive Advantage in Web3
By: Scott Duke Kominers and Liang Wu
Competitive strategy — the art of crafting and executing plans to achieve an advantageous position in the market — is integral to any business, and especially relevant for platforms because it determines their ability to achieve network effects and scale. But web3... View Details
Keywords: Five Forces Framework; Competitive Strategy; Business Strategy; Network Effects; Digital Transformation
Kominers, Scott Duke, and Liang Wu. "Porter’s Five Forces and Competitive Advantage in Web3." a16zcrypto.com (May 20, 2024).
- Article
Collaboration Networks, Structural Holes, and Innovation: A Longitudinal Study
By: Gautam Ahuja
To assess the effects of a firm's network of relations on innovation, this paper elaborates a theoretical framework that relates three aspects of a firm's ego network-direct ties, indirect ties, and structural holes (disconnections between a firm's partners)—to the... View Details
Ahuja, Gautam. "Collaboration Networks, Structural Holes, and Innovation: A Longitudinal Study." Administrative Science Quarterly 45, no. 3 (September 2000): 425–455.
- 24 Sep 2019
- Blog Post
Launching a Career in Clean Energy
Established in 2010, the HBS Business & Environment Initiative (BEI) works to deepen understanding of the environmental challenges facing business leaders and inspire new ideas and practical, effective... View Details
- Career Coach
Doug Lester
a career. Coaching sessions with Doug can range from broadly conceptual, touching on issues related to meaning in work and life, to highly focused and tactical, including formulating View Details
- 16 May 2018
- HBS Seminar
Juan Carlos Suárez Serrato, Duke University, Economics
- 10 Apr 2025
- Blog Post
IFC India 2025: SELCO - Decentralized Renewable Energy to Develop While Decarbonizing
need-based solar energy systems tailored to the unique requirements of rural communities. These systems are co-created with stakeholders, including local NGOs and end- users, ensuring effectiveness and... View Details
- 19 May 2021
- News
Alumni Convene to Support Nonprofit Boards; Seven Clubs Mix It Up Online
high-impact boards and also to bolster the ecosystem of nonprofit networks so they can share, exchange, and collaborate on best practices.” More than 1,000 people attended the summit over the two weeks, and... View Details
Keywords: Margie Kelley
- 19 Jan 2022
- Blog Post
From Retail to HBS: How I’m Building a Career Path at the Intersection of Arts, Culture, and Business
helped me hone my aspirations for the future (both professionally and personally), but also taught me so much about myself at my core, making me a more effective and authentic leader in the process. In addition, the alumni View Details
- 11 Oct 2024
- Research & Ideas
How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses
Nations High Commissioner for Refugees settlers, whose number is determined by an annual cap set in advance. These refugees are distributed to 10 resettlement agencies, each of which runs a network of local... View Details