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Show Results For
- All HBS Web
(11,917)
- People (75)
- News (2,979)
- Research (3,791)
- Events (39)
- Multimedia (347)
- Faculty Publications (2,455)
- Web
Cold Calling - Christensen Center for Teaching & Learning
ambiguous and may signal to the class that the opener's response was weak or that the instructor is not inclined to challenge students. Reasons to stay with the student Advancing the discussion: The student is well prepared and the comments are helpful in mapping out... View Details
- 04 Nov 2014
- News
What Harvard Business School Learned From Its First Online Program
- September 2013
- Article
Cultures as Learning Laboratories: What Makes Some More Effective than Others?
By: Elaine Mosakowski, Goran Calic and P C Early
With a mandate to globalize, business school educators have increasingly embraced global service learning as an important technique for creating global mind-sets and enhancing cultural understanding in students. While we applaud this movement from the domestic to the... View Details
Keywords: Business Education; Learning; Cognition and Thinking; Cross-Cultural and Cross-Border Issues
Mosakowski, Elaine, Goran Calic, and P C Early. "Cultures as Learning Laboratories: What Makes Some More Effective than Others?" Academy of Management Learning & Education 12, no. 3 (September 2013): 512–526.
- Article
How Real Sales Learning Happens: In the Flow of Work
By: Yuchun Lee, Mark Magnacca and Frank V. Cespedes
Most learning in sales is through peer learning in task-specific contexts, and the effects are cumulative because modeling behavior is a big driver of how salespeople develop. This is very different from the experience in most training seminars, especially if the... View Details
Lee, Yuchun, Mark Magnacca, and Frank V. Cespedes. "How Real Sales Learning Happens: In the Flow of Work." Learning Solutions (February 15, 2021).
- September–October 2013
- Article
Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services
By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry
Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Organization Science 24, no. 5 (September–October 2013): 1539–1557.
- 17 Jun 2016
- News
Invisibilia: How Learning To Be Vulnerable Can Make Life Safer
- August 2006
- Article
What Negotiators Can Learn from Improv Comedy
By: Michael A. Wheeler and Lakshmi Balachandra
Wheeler, Michael A., and Lakshmi Balachandra. "What Negotiators Can Learn from Improv Comedy." Negotiation 9, no. 8 (August 2006): 1–3.
- 2001
- Working Paper
Situated Knowledge and Learning in Dispersed Teams
By: Deborah Sole and Amy C. Edmondson
- 12 May 2008
- News
Course design: Students learn best through experience
- 15 Sep 2023
- News
Want to Thrive? First, Learn to Fail.
- 14 Dec 2022
- News
Learning to Negotiate on an Executive Course
- 21 Jul 2016
- News
What Donald Trump Can Learn About Negotiations
- 10 Feb 2021
- Podcast
Parsing 5G’s potential for work and learning
As the realities of 5G wireless networking and the Internet of Things catch up to the hype, the effects are expected to be sweeping, from smart infrastructure to enhanced education and training and new business models. Mo Katibeh, AT&T’s Chief Product and Platform... View Details
- 27 Jan 2021
- Podcast
Reorienting work and learning around skills building
As work life morphs into an expanding series of limited engagements, education and training need to be retooled for the long haul. Workforce training expert Michelle Weise, author of the new book Long Life Learning: Preparing for Jobs That Don’t Even Exist Yet, says... View Details
- Feb 02 2017
- Testimonial
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- Web
Timing - Christensen Center for Teaching & Learning
of key learning objectives. Most experienced case instructors pursue an intermediate strategy: instead of micromanaging the timing of each pasture, they choose 2-3 checkpoints around which to anchor their pacing of the discussion. If they... View Details
- 15 Nov 2018
- News
Learn business strategy from Bill Gates, Steve Jobs & Andy Grove
- Web
FAQs - Christensen Center for Teaching & Learning
encourages and supports innovation within the participant-centered learning model. We believe that while our resources are developed with case method instructors in mind, skills that promote effective and rich classroom discussions can be... View Details
- Web
Resources - Christensen Center for Teaching & Learning
Resources Case Teaching & Learning Case Writing External Links Please find below links to a variety resources on Case Method teaching resources and student-focused resources on learning by the Case Method.... View Details