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Show Results For
- All HBS Web
(750)
- People (1)
- News (199)
- Research (472)
- Events (3)
- Multimedia (2)
- Faculty Publications (171)
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- 21 Feb 2012
- Research & Ideas
Leadership Program for Women Targets Subtle Promotion Biases
made up 46.7 percent of the US labor force, and filled more than half of management, professional, and related occupations. If the strategy was to get more women in the workplace and let them naturally ascend to positions of upper... View Details
Keywords: by Maggie Starvish
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
of an organization," they continue. "How well a business is able to manage and implement the service delivery process has a direct effect on retention of existing clients, and can have a significant impact on acquiring new... View Details
- 16 Jul 2024
- Research & Ideas
Weighing Digital Tradeoffs in Private Equity
value—and more importantly, whether such investments have paid off. Digital investments can be as simple as moving manual processes online. “You might move to cloud storage instead of having data in a very large file cabinet,” Baik says.... View Details
- 25 Oct 2016
- First Look
October 25, 2016
factor of about 2 to 1. Even after adjusting for differences in internal labor cost rates, the hospital at the 90th percentile of cost spent about twice as much as the one at the 10th percentile of cost. The large variation in costs among... View Details
Keywords: Sean Silverthorne
- 21 Jul 2009
- First Look
First Look: July 21
Cases & Course MaterialsAnalyzing New Venture Opportunities Harvard Business School Note 809-163 The note describes a systematic process for framing and researching the issues that should be analyzed in the course of considering a... View Details
Keywords: Martha Lagace
- 18 Aug 2009
- First Look
First Look: August 18
experience and performance fails to find a consistent effect of diversity in experience on performance. The problem is that diversity in experience improves a team's information processing capacity and knowledge base but also creates... View Details
Keywords: Martha Lagace
- 20 Mar 2012
- First Look
First Look: March 20
energy came in the factor markets (for land, labor capital, and knowledge), and it required the abandonment of feudalism. Unlike trade, capitalism spreads by political decisions and by political units such as states. As a consequence,... View Details
Keywords: Sean Silverthorne
- 07 Aug 2007
- First Look
First Look: August 7, 2007
H. Carpenter Abstract Front-line staff possess an immense amount of functional and experiential knowledge from which their organizations can learn. This paper examines two distinct processes for leveraging front-line staff knowledge in... View Details
Keywords: Martha Lagace
- 02 Sep 2015
- Research & Ideas
Explaining China's Crash
part from massive outsourcing on the part of companies in developed markets. They were moving production to China in droves because labor was cheap, so the economy grew very, very fast. In the process of... View Details
- 17 Dec 2013
- First Look
First Look: December 17
each individual system as a loosely coupled, relatively self-contained subsystem with defined interfaces to coordinate interdependencies with other parts of the overall array. Establishing processes to maintain stability whilst responding... View Details
Keywords: Carmen Nobel
- 01 Feb 2016
- Research & Ideas
CEOs and Coaches: How Important is Organizational 'Fit?'
and 1994, within the Australian Football League and its precursor, the Victorian Football League. (See Matching and Mobility in the Market for Australian Rules Football Coaches by Jeff Borland and Jenny Lye, Industrial and Labor Relations... View Details
- 23 Sep 2008
- First Look
First Look: September 23, 2008
presided over the development of the empirical social sciences to address questions of labor regulation and control within manufacturing industries. Next, we look at the creation of the Carnegie Tech Graduate School of Industrial... View Details
Keywords: Martha Lagace
- 13 Oct 2015
- First Look
October 13, 2015
Shiv, and Rebecca M.C. Spencer Abstract—Conventional wisdom and studies of unconscious processing suggest that sleeping on a choice may improve decision making. Though sleep has been shown to benefit several cognitive tasks, including... View Details
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
history? American Capitalism presents a sampling of cutting-edge research from prominent scholars. These broad-minded and rigorous essays venture new angles on finance, debt, and credit; women’s rights; slavery and political economy; the racialization of capitalism;... View Details
- 06 Mar 2012
- First Look
First Look: March 6
Publication:Harvard Business Review 90, no. 3 (March 2012) Abstract To remain a leader in innovation, the United States needs the support of foundational institutions that help seed, grow, and renew enterprises. Historically, these institutions-such as universities,... View Details
Keywords: Sean Silverthorne
- 13 Jan 2015
- First Look
First Look: January 13
discusses the evidence that has been assembled to date in understanding the impact of high-skilled immigration from the perspective of the firm and the open areas that call for more research. Since much of the U.S. immigration process for... View Details
Keywords: Sean Silverthorne
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
organization, join the club. Despite the mantra that goals are good, the process of setting beneficial goals is harder than it looks. New research by HBS professor Max H. Bazerman and colleagues explores the hidden cost when stretch goals... View Details
Keywords: by Staff
- 14 Feb 2012
- First Look
First Look: February 14
multi-level antecedents, mediating processes, and outcomes. We also discuss error management processes such as prevention, resilience, and learning and call for research to expand our currently limited understanding of how these View Details
Keywords: Carmen Nobel
- 15 Dec 2015
- First Look
December 15, 2015
Common mistakes, the authors say, include failing to view disruption as a gradual process (which may lead incumbents to ignore significant threats) and blindly accepting the “Disrupt or be disrupted” mantra (which may lead incumbents to... View Details
Keywords: Carmen Nobel
- 08 Dec 2015
- First Look
December 8, 2015
and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not... View Details
Keywords: Sean Silverthorne