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- All HBS Web (780)
- Faculty Publications (173)
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- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
implementations, which reduced merchandise handling; labor scheduling systems coupled with a greater use of part-time labor sector-wide, which aligned employee levels closely with customer visits and left little spare capacity; View Details
- 26 Feb 2008
- First Look
First Look: February 26, 2008
co-founders, and outsourcing system development work. The abridged version does not include the introduction and final sections of the full case in order to give casewriting... View Details
Keywords: Martha Lagace
- 01 Jan 2020
- What Do You Think?
Why Not Open America's Doors to All the World’s Talent?
one country, India. Chinese citizens are the next most frequent recipients. The largest recent recipients of the visas have often been American subsidiaries of Infosys and Wipro, Indian-based companies that provide View Details
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
Wildebeest added: “There is a good case to be made that deficits from loose monetary policy are the actual cause of the ever-widening income disparity in the US and nearly every major economy.” (JohnfrmClevelnd reminded Wildebeest that... View Details
Keywords: by James Heskett
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 03 Oct 2012
- What Do You Think?
Can We Bring Back the “Industrial Commons” for Manufacturing?
may be "found mostly in state and community colleges and not so much in the Ivy leagues." But Hugh Quick commented, "Beware of government interference with schools." One positive example... View Details
- 29 Oct 2014
- Research & Ideas
Inventing Products is Less Valuable Than Inventing Ideas
not commercialize the innovations. It was Steve Jobs and his Apple team that saw the possibilities during visits in 1979 and made them the cornerstone of the Macintosh. In... View Details
- 22 Nov 2006
- Research & Ideas
CEO Succession: The Case at Ford
a very good record which are the LBOs, almost never go for that sort of CEO. They look for an industry figure who really knows a lot about the business and that company—often a retired CEO. Q: Is it easy to predict who's going to be the... View Details
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
managers allow so-called support function employees to become catalysts for change. Key concepts include: Marketers, human resources managers, finance managers, and other so-called support function employees often have trouble defining... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
"As organizations have become flatter, those running them are looking for leaders who can see opportunities and address problems that cut across functional boundaries." Even managers in large... View Details
- 05 May 2009
- First Look
First Look: May 5, 2009
not the end goal. In fact, cost cutting and restructuring are simply the first steps in repositioning and leading a company and industry through... View Details
Keywords: Martha Lagace
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
while creating new jobs more or less commensurate with the skills of the displaced workers. But things have changed since the technology is now able to think as well as perform tasks It is not easy to convert today's manual laborers to... View Details
Keywords: by James Heskett
- 17 Sep 2001
- Research & Ideas
Why E-commerce Didn’t Die With the Fall of Webvan
conspicuous successes in online commerce came from companies that already had a pretty good catalog or direct mail business. Staples and Dell migrated successful catalog businesses onto the Web. Merck-Medco had done a terrific View Details
- 19 Sep 2024
- Research & Ideas
Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work
2017, well before the COVID-19 pandemic increased remote work. “Two individuals have the same job and are doing the exact same kind of work. The only thing that changed is the temporal distance.” First, the... View Details
Keywords: by Michael Blanding
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
to conveniently and easily accomplish an important job for themselves, they typically have to hire someone else to do the job for them or they have to cobble together a... View Details
- 14 Nov 2016
- Op-Ed
5 Lessons I Hope Marketers Don’t Learn from Donald Trump
If marketing is a profession, and I hope it is, then I suggest there are five rules that marketers should not follow in the interests of self-respect and respect for the profession. It pays to pander. No it... View Details
Keywords: by John A. Deighton
- 02 Feb 2012
- Op-Ed
Once a Castle, Home is Now a Debtors’ Prison
sell the house, is considering abandoning it, and has cut back on maintenance, which depresses the value further. If a few houses on a block are underwater, the blight will depress the values even of... View Details
- 20 Mar 2020
- Research & Ideas
How Small Businesses Can Survive the Coronavirus Outbreak
highly infectious virus, also known as COVID-19. Without incoming cash, many small businesses—especially restaurants and shops on American Main Streets—will soon need to cut staff or shut down for good. “To... View Details
- 02 Feb 2004
- Research & Ideas
Mapping Your Corporate Strategy
Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, View Details
Keywords: by Martha Lagace
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
Johnson. They found that OSHA inspections not only lowered injury rates but also saved companies money in the long run by cutting down on workers’ compensation costs. “It was an important study to show that OSHA works View Details
Keywords: by Michael Blanding