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  • 18 Jun 2001
  • Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

"custom assembly." In the former, managers pick an existing manufacturing system here, a human resources and finance system there, and bring them together to serve the operation's needs. In the latter, bits and pieces of code are pulled off the View Details
Keywords: by Jim Aisner
  • 01 Mar 2011
  • First Look

First Look: March 1

Duke KominersHarvard Business School Case 911-033 Describes a wallet maker's application of seven Internet marketing technologies: display ads, algorithmic search, sponsored search, social media, interactive content, online distributors,... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

new disruptive technology in the works, personal electronic health records (PEHRs), an open-source tool that collects data from all providers and gives patients access over the Internet or by mobile phone.... View Details
Keywords: by Deborah Blagg; Health
  • 10 Jul 2000
  • Research & Ideas

The State of the Markets

and help provide a variety of services for a wide range of customers. "There is a direct relationship," he said, "between technological development and the liquidity of markets. We are all involved in generating more... View Details
Keywords: by James E. Aisner
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

of reducing allocative inefficiency. However, an alternative interpretation is that hospitals with greater expertise in a treatment use it more because of their comparative advantage, suggesting that standardization is misguided. We develop a simple economic model that... View Details
Keywords: Sean Silverthorne
  • 27 Aug 2007
  • Op-Ed

Mattel: Getting a Toy Recall Right

word out about the recall. Among other methods, the company is using bold red ads on high-traffic Internet sites such as Yahoo.com to find owners of the affected products and drive them to the Mattel Web site for more recall information.... View Details
Keywords: by John Quelch; Consumer Products
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

with a wide range of game types, China’s largest social networking service provider with several of the largest social networking applications in the world, and China’s favorite Internet portal. It was... View Details
Keywords: Sean Silverthorne
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

identified by KT’s team include the Internet of Things (including connected cars and smart city/homes), media, health, energy, and security and surveillance, which might provide some quick wins both in terms... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2005
  • Research & Ideas

The World in Your Palm?

both a car wax and dessert topping. At the moment, the cell phone is the closest thing we have to a fully converged device, said panelists, who represented device makers, telecom service providers, and operating system developers. Many cell phones feature a camera,... View Details
Keywords: by Sean Silverthorne
  • 27 Jun 2024
  • Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

engine would begin providing AI summaries of most search queries to users across the United States; Users immediately noted that the AI summaries sometimes included nonsense results. “If it’s allowing a small vendor to get their products... View Details
Keywords: by Ben Rand; Technology
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

not see any threat or moral hazard when the service provider makes clear to its customer the potential threat of use or sharing of the information by the intelligence or other authorities. Forewarned is forearmed. . . . As in Buddhist... View Details
Keywords: by James Heskett; Technology
  • 20 May 2013
  • Op-Ed

Making America an Industrial Powerhouse Again

industries. Research funded by the Defense Advanced Research Projects Agency (DARPA) sowed the seeds for the internet and advanced computer graphics. And massive investments by the National Institutes of Health in biomedical research,... View Details
Keywords: by Gary Pisano; Manufacturing
  • 19 Aug 2015
  • Research & Ideas

Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

users. Not only does it teach a skill set (coding) that is increasingly in demand in the job market, but its users are so loyal and engaged that they have provided the bulk of the learning content themselves at no cost. Codecademy's... View Details
Keywords: Re: Jeffrey J. Bussgang; Technology
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

Internet and database software, the customer can now initiate the business transaction, not simply respond to the salesperson's overture. Instead of being on the end of the value chain ("product push"), the customer is now at... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

compare prices over the web irons out cross-border price differences and expands trade. A poor farmer in India can check commodity prices on the Internet before he sells his crop to the local buyer. Thanks to a progressive decline in data... View Details
Keywords: by John Quelch; Advertising
  • 07 Jan 2002
  • What Do You Think?

Did Consumer Behavior Tracking Come of Age on September 11?

age and with it comes a price: privacy. If monitoring is a good way to provide security, so be it." Have we become so accustomed, however gradually, to the idea of oversight that surveillance in the name of transparency is a mere... View Details
Keywords: by James Heskett
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

comprehend what they may mean. But other times I know I need help. This is one of those times. Just two decades ago, we didn't have Google and other information sources; storage constraints would not have permitted Google to provide... View Details
Keywords: Re: James L. Heskett
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

researchers conclude in the paper. Says Israeli: “The wonderful thing here is that with the internet and the surge of all these companies that improve transparency and provide information to consumers, it is... View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
  • 23 May 2011
  • Op-Ed

Leading and Lagging Countries in Contributing to a Sustainable Society

increasingly depend on a mutually reinforcing relationship between financial and nonfinancial performance. Integrated reporting is about more than a document. It is also about a more integrated company website that leverages the Internet... View Details
Keywords: by Robert G. Eccles & George Serafeim
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

clear: many retail segments are under assault by cheaper, more convenient retailers selling online. "The surprising thing is that despite the success of lots of big businesses in having developed Internet businesses, despite the fact that... View Details
Keywords: by Sean Silverthorne; Retail
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