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Show Results For
- All HBS Web
(7,152)
- People (10)
- News (2,034)
- Research (4,284)
- Events (32)
- Multimedia (7)
- Faculty Publications (2,963)
- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
advice to businesses using affiliate marketing programs. His new working paper, written with Wesley Brandi, is titled Information and Incentives in Online Affiliate Marketing. The paper offers ways to help companies make better choices... View Details
- 10 Jan 2018
- Blog Post
EXPERTS SHARE 5 TIPS TO BECOME A BETTER MANAGER
Regional General Manager of Uber, discusses why you may need to slightly adjust your message or delivery to more effectively convey the information to certain members of your team: Meghan Joyce Communication in View Details
Keywords: All Industries
- 07 Mar 2016
- HBS Seminar
Scott Stern, MIT Sloan School of Management
- 01 Feb 2023
2+2 Program and Admissions Virtual Information Session
Do you know where an MBA can take you? Open your mind to the breadth of career opportunities available in business and learn how an MBA in general management can open new doors for your professional and leadership development. Come learn... View Details
- 18 Jan 2023
2+2 Program and Admissions Virtual Information Session
Do you know where an MBA can take you? Open your mind to the breadth of career opportunities available in business and learn how an MBA in general management can open new doors for your professional and leadership development. Come learn... View Details
- Article
Managing a Polarized Workforce: How to Foster Debate and Promote Trust
By: Julia A. Minson and Francesca Gino
One of the toughest challenges leaders face is managing diverse perspectives—and given heightened tensions over politics and movements such as #MeToo and Black Lives Matter, that’s more difficult today than ever before. At the same time, productive disagreement and... View Details
Keywords: Polarization; Employees; Perspective; Interpersonal Communication; Organizational Culture; Trust
Minson, Julia A., and Francesca Gino. "Managing a Polarized Workforce: How to Foster Debate and Promote Trust." Harvard Business Review 100, no. 2 (March–April 2022): 63–71.
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
organizations that don't already have them. But let's assume that such plans only deter the amateurs and criminals for fleeting periods of time and that in fact it becomes impossible to hide or otherwise keep information confidential.... View Details
Keywords: by James L. Heskett
- 1992
- Book
Corporate Information Systems Management: Issues Facing Senior Executives
By: J. I. Cash Jr., F. W. McFarlan and J. L. McKenney
Cash, J. I., Jr., F. W. McFarlan, and J. L. McKenney. Corporate Information Systems Management: Issues Facing Senior Executives. 3rd ed. Homewood, IL: Business One Irwin, 1992.
- 2003
- Book
Corporate Information Strategy and Management: Text and Cases
By: L. M. Applegate, F. W. McFarlan and R. D. Austin
Applegate, L. M., F. W. McFarlan, and R. D. Austin. Corporate Information Strategy and Management: Text and Cases. 6th ed. New York: McGraw-Hill, 2003.
- December 2008
- Article
The Teaching of Strategy: From General Manager to Analyst and Back Again?
By: Joseph L. Bower
Courses in strategy are an outgrowth of the business policy course first taught at Harvard Business School in 1912. This article examines how the teaching of a course concerned with the development and implementation of the goals and policies of a firm changed during... View Details
Keywords: Business Education; Curriculum and Courses; Teaching; Policy; Business History; Strategy; Competitive Strategy; Corporate Strategy
Bower, Joseph L. "The Teaching of Strategy: From General Manager to Analyst and Back Again?" Journal of Management Inquiry 17, no. 4 (December 2008).
- 1991
- Article
Managing through Cycles of Technological Change
By: Phil Anderson and Michael Tushman
Anderson, Phil, and Michael Tushman. "Managing through Cycles of Technological Change." Research-Technology Management 34 (1991): 26–31.
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
(Image credit: iStockphoto/SDI Productions) Despite reams of material written about remote work in recent months, we know very little about the impact of remote management on performance. Perhaps it’s too soon. Until we can assess... View Details
Keywords: by James Heskett
- 2002
- Book
Production Systems: Handbook of Operations Management
By: L. Gaio, Francesca Gino and E. Zaninotto
- July 2025
- Article
Digital Lending and Financial Well-Being: Through the Lens of Mobile Phone Data
By: AJ Chen, Omri Even-Tov, Jung Koo Kang and Regina Wittenberg-Moerman
To mitigate information asymmetry about borrowers in developing economies, digital lenders use machine-learning algorithms and nontraditional data from borrowers’ mobile devices. Consequently, digital lenders have managed to expand access to credit for millions of... View Details
Keywords: Informal Economy; Digital Banking; Mobile Phones; Developing Countries and Economies; Mobile and Wireless Technology; AI and Machine Learning; Analytics and Data Science; Credit; Borrowing and Debt; Well-being; Banking Industry; Kenya
Chen, AJ, Omri Even-Tov, Jung Koo Kang, and Regina Wittenberg-Moerman. "Digital Lending and Financial Well-Being: Through the Lens of Mobile Phone Data." Accounting Review 100, no. 4 (July 2025): 135–159.
- July 2008
- Case
Hilton Hotels: Brand Differentiation through Customer Relationship Management
By: Lynda M. Applegate, Gabriele Piccoli and Chekitan Dev
This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has been taken private by Blackstone. The case provides students with a comprehensive history of the evolution and IT enablers of Hilton's CRM... View Details
Keywords: Customer Relationship Management; Marketing Strategy; Privatization; Performance Evaluation; Information Technology; Accommodations Industry
Applegate, Lynda M., Gabriele Piccoli, and Chekitan Dev. "Hilton Hotels: Brand Differentiation through Customer Relationship Management." Harvard Business School Case 809-029, July 2008.
- 2014
- Working Paper
Cleaning House: The Impact of Information Technology on Employee Corruption and Performance
By: Lamar Pierce, Daniel Snow and Andrew McAfee
This paper examines how firm investments in technology-based employee monitoring impact both misconduct and productivity. We use unique and detailed theft and sales data from 392 restaurant locations from five firms that adopt a theft monitoring information technology... View Details
Keywords: Management Practices and Processes; Information Technology; Ethics; Performance Productivity; Employees
Pierce, Lamar, Daniel Snow, and Andrew McAfee. "Cleaning House: The Impact of Information Technology on Employee Corruption and Performance." MIT Sloan Research Paper, No. 5029-13, October 2014.
- 29 Mar 2022
HBS College Programs Information Session at Michigan State University
Do you know where an MBA can take you? HBS offers four programs for college students that could be of interest to you including three preview experiences (Peek, Virtual Venture into Management, and the Summer Venture in Management... View Details
- Fast Answer
Water: management strategy in agriculture
Where to find information on water management strategies in agriculture? GeoRef is a database by the American Geological Institute. It provides studies on the topic from various publications including... View Details
- 10 Nov 2016
- Working Paper Summaries
Managing Reputation: Evidence from Biographies of Corporate Directors
- Web
Product Management - Course Catalog
HBS Course Catalog Product Management Course Number 1765 Senior Lecturer Sara McKinley Torti Spring; Q3; 1.5 credits Exam Career Focus: This half course provides an introduction to product management, focused primarily on improving and... View Details