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  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

profound impact on the inclusivity of the systems you are creating," says Luca, who has also coauthored a new case study, Racial Discrimination on Airbnb: The Role of Platform Design. "Platform companies should think through the... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • January 2024
  • Supplement

Winning Business at Russell Reynolds

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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  • 26 Mar 2018
  • Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

performing department receives a bonus, while the worst performing department receives a pay cut. Determining whether departments were awarded the bonus or pay cut depends on objective rankings in the point system, but also on the subjective View Details
Keywords: by Michael Blanding; Manufacturing
  • Web

Fostering Innovation in Life Sciences - Health Care

evaluates the productivity, pricing and innovation in health care, medical malpractice, and racial disparities in health care. Featured Research 28 Nov 2017 Blavatnik Fellow Creates Virtual Brain Biopsy Software August 2018 Review of... View Details
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Albert Shin and Charles C.Y. Wang. Ethan C. Rouen : Winner of the 2024 Best Paper Award at the Fox and Haskayne Accounting Conference for "Sustainability Meets Substance: Evaluating ESG Reports in the Context of 10-Ks and Firm... View Details
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food... View Details
Keywords: Sean Silverthorne
  • 22 Nov 2016
  • First Look

November 22, 2016

the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of Supplier Inventory Service... View Details
Keywords: Sean Silverthorne
  • Web

Globalization - Faculty & Research

democracy being a substitute for economic IGOs, but a complement for social and cultural IGOs. July 2013 Article Ethnic Innovation and U.S. Multinational Firm Activity By: C. Fritz Foley and William R. Kerr This paper studies the impact... View Details
  • 09 Dec 2014
  • First Look

First Look: December 9

and then prepared and delivered a speech to two evaluators as part of a mock job interview. All interview speeches were videotaped and coded for overall performance and hireability, and for two potential mediators: verbal content (e.g.,... View Details
Keywords: Sean Silverthorne
  • Web

Online Business Strategy Course | HBS Online

Complements from Substitutes Featured Exercises Create a customer journey map to discover complementary products and services 5 hrs Module 3 Competing with Network Effects Explore the three types of network effects, their impact on WTP,... View Details
  • 20 Nov 2012
  • First Look

First Look: November 20

has received substantial attention in the strategy literature, where a number of qualitative approaches to describe, represent, and evaluate business models have been proposed. We contend that while helpful to understand a firm's overall... View Details
Keywords: Sean Silverthorne
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

from investors. CircleLending is a pioneer in the informal lending market, a largely unstudied and little understood consumer finance segment. Asheesh Advani, the founder and CEO of CircleLending, must evaluate the relative attractiveness... View Details
Keywords: Martha Lagace
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

  Working PapersSell Side School Ties Authors:Lauren H. Cohen, Andrea Frazzini, and Christopher J. Malloy Abstract We study the impact of social networks on agents' ability to gather superior information about firms. Exploiting novel data... View Details
Keywords: Martha Lagace
  • February 1991
  • Case

Burlington Northern: The ARES Decision (A)

By: Julie H. Hertenstein and Robert S. Kaplan
Burlington Northern's decision whether to invest in ARES, an automated train control system, is a ($350 million) strategic investment in information technology. Although set in a service industry (railroad) the issues around this decision arise in many organizations... View Details
Keywords: Investment; Rail Transportation; Information Technology; Competitive Strategy; Performance Evaluation; Performance Effectiveness; Cost vs Benefits; Technology Adoption; Technological Innovation; Customers; Quality; Rail Industry
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  • Web

Advisory Board - Entrepreneurship

company Excara and switched to selling enterprise software for managing product content. In 2002, he started two nonprofits in response to the sexual abuse crisis in the Catholic Church. He is currently acting VP of Product Strategy for Authoria as he researches and... View Details
  • 11 Jun 2013
  • First Look

First Look: June 11

  Publications 2006 Journal of International Business Studies Firm Rivalry, Knowledge Accumulation, and MNE Location Choices By: Alcácer, Juan, Cristian Deszo, and Minyuan Zhao Abstract—The international business (IB) literature has mostly emphasized the View Details
Keywords: Carmen Nobel
  • 27 Feb 2019
  • Research & Ideas

The Hidden Cost of a Product Recall

device industry. That allowed the researchers to evaluate how a recall’s severity and proximity—the degree of product market overlap between recalled and competing products—may stall or speed innovation in a product market. Among their... View Details
Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies
  • 05 Jan 2010
  • First Look

First Look: January 5

impact on the economy more generally. This analysis looks across nations and industries to assess the impact of private equity on industry performance. Industries where PE funds have invested in the past... View Details
Keywords: Martha Lagace
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

decisions and automates that process. So, instead of a few humans making decisions, now you can have millions of machines making systematically biased decisions. That scale can have a significant impact on society. The second one is also... View Details
Keywords: by Rachel Layne
  • 21 Oct 2014
  • First Look

First Look: October 21

cross-sectional empirical evidence is most persuasive in favor of agency considerations. Studies centered on the May 2003 dividend tax cut confirm that differences in the taxation of dividends and capital gains have only a second-order View Details
Keywords: Sean Silverthorne