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Show Results For
- All HBS Web
(587)
- People (4)
- News (238)
- Research (257)
- Events (4)
- Multimedia (9)
- Faculty Publications (158)
- 05 May 2020
- News
“Walking a Tightrope”
through. He's trying to pick himself up. He went through the program. He got into some special housing, as a step back into normal day society. He was working at a hotel as a clerk there. And we thought, wow, this is great. And so about... View Details
- 11 Dec 2017
- News
Growing from Within
customer service are important. We track closely the voice of the customer. Both hotels and quick service restaurants are also primarily people businesses where having high-performing teams that are engaged and motivated at the store... View Details
- 15 Jan 2015
- News
Asia Alumni Connect Around a ‘Vision’ for the New HBS
Century” events in Mumbai, Tokyo, Shanghai, and Hong Kong as part of the world tour of The Harvard Business School Campaign. The Taj Mahal Palace Hotel in Mumbai was the setting on January 5 for an evening reception, enabling 375 alumni... View Details
- 05 Jun 2007
- First Look
First Look: June 5, 2007
supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807158 Westin Hotels and Resorts: Operations of a Lifestyle Experience Harvard Business School Case 607-129 Westin Hotels and... View Details
Keywords: Martha Lagace
- 01 Jun 2020
- News
How Sports Should Use Its Timeout
path ahead for education, health care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care,... View Details
- 07 Sep 2021
- News
Alumni Perspective: The Morning After 9/11
a 15-minute drive from our campus. One of the hijackers had spent his last night at the Charles Hotel in Cambridge, a 13-minute walk from where we were sitting. “Today is obviously not an ordinary day,” she continued, battling mightily to... View Details
- 11 Oct 2022
- Research & Ideas
Shrinking the Racial Wealth Gap, One Mortgage at a Time
Taints Customer Service: Evidence from 6,000 Hotels A World of Difference: What Keeps Companies from Becoming More Inclusive Measuring the Perceived Liquidity of the Corporate Bond Market Feedback or ideas to share? Email the Working... View Details
- 19 May 2020
- News
Exploring the Economics of a Pandemic; Alumni Forums Draw Closer Online
April 29 aimed at helping members navigate the economic and health impacts of COVID-19 pandemic on the black community. The series kicked off with “How Black Businesses Can Survive Covid-19” and featured Rogers, and his daughter, entrepreneur and View Details
Keywords: Margie Kelley
- 14 Jul 2015
- Blog Post
On the Road: Zurich, Warsaw, and Istanbul
trendy hotel near Taksim Square and don’t forget your walking shoes for the forty minute walk to the Sultanahmet district. What is one of your travel essentials that you always make sure to pack? Comfortable walking shoes! And for our... View Details
- 01 Mar 2005
- News
Campaign Passes Goal, Continues
registration begins W Seattle Hotel HBS professor Leslie Perlow will discuss “Rethinking Work and Family: Challenges and Opportunities.” Washington, D.C. Thursday, April 21, 2005; 5:30 p.m. registration begins Ritz-Carlton, Washington,... View Details
- 21 Aug 2017
- Blog Post
From Germany to HBS
very different from a German university. Therefore, it is useful for you when making your decision to apply for HBS and when writing your application. After all, your flight and hotel expenses for this trip are tax-deductible in Germany! ... View Details
- 27 Feb 2025
- Blog Post
IFC India 2025: HBS Visits Jindal Steel Works (JSW) Steel Dolvi Plant
market readiness for green steel. JSW Steel team dressed in all our gear at the Safety Experience Center Needless to say, when day four came, we were very excited to visit the JSW Dolvi steel plant. Getting there wasn’t trivial. At 7:40 AM, we left by bus from our... View Details
- 12 Oct 2006
- First Look
First Look: October 12, 2006
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407006 Slots, Tables, and All that Jazz: Managing Customer Profitability at the MGM Grand Hotel Harvard Business School Case 106-029 The MGM Grand View Details
Keywords: Sean Silverthorne
- 01 Jun 2020
- News
Homeschooled
can get back to the level of preparedness they need to be at. THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return... View Details
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
500,000 listings and counting. (By way of comparison, hotel industry giant Marriott offers around 530,000 rooms worldwide.) Airbnb, which has been valued at roughly $2.5 billion, recently closed a $200 million round of financing,... View Details
- 08 Nov 2016
- First Look
November 8, 2016
Group, a Chinese hotel chain that opened about 2,000 hotels during its first decade in business, uses Balanced Scorecard (BSC) metrics to promote both consistency of service and an entrepreneurial attitude... View Details
Keywords: Sean Silverthorne
- 01 Jun 2020
- News
Meal Plan
care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education, health care, management, and the View Details
- 30 May 2000
- Lessons from the Classroom
Entrepreneurship’s Wild Ride
Willard Marriott. He was a young guy from a farming town who created the Marriott hotel chain. Everybody talked about how wonderful his success was. Also, entrepreneurship is greater in communities that see change as positive and in which... View Details
Keywords: by William Mahoney
- 01 Mar 2017
- News
Case Study: Moment in the Sun
a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers are healthier and getting better... View Details
Keywords: Dan Morrell
- 01 Jun 2015
- News
Learning from Global Immersion Experiences
in a global arena.” Although security concerns limited students’ ability to move freely at several points in their stay, some were able to work around restrictions by involving hotel workers in their market research and, despite a freak... View Details