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Publications

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  • All HBS Web  (694)
    • News  (140)
    • Research  (470)
    • Events  (3)
    • Multimedia  (7)
  • Faculty Publications  (200)

Show Results For

  • All HBS Web  (694)
    • News  (140)
    • Research  (470)
    • Events  (3)
    • Multimedia  (7)
  • Faculty Publications  (200)
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  • 01 Apr 2014
  • First Look

First Look: April 1

knowledge work and reveals the challenges inherent in manipulating network structure to enhance performance, as the communication structure that helps one antecedent of successful problem solving may harm the other. Download working... View Details
Keywords: Sean Silverthorne
  • 30 Jul 2013
  • First Look

First Look: July 30

Massachusetts Financial Services (MFS) Investment Management was contemplating an introduction of hedge funds at the firm, but many believed that typical hedge fund manager pay (20% of the upside) would harm the MFS culture, which... View Details
Keywords: Anna Secino
  • 22 May 2012
  • First Look

First Look: May 22

than $1 billion each and changed their focus from record retailing and music production to a broader one based on airlines, health, financial services, mobile, and media businesses. In addition, Virgin had been able to apply the Virgin brand to several different... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

stated goal was to provide tobacco smokers with a less harmful e-cigarette alternative, JUUL Labs’s products had proven widely popular with teenage high school students who had never smoked. Some advocacy groups and public policy makers... View Details
Keywords: Dina Gerdeman
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

enlightened economists—and illustrates the extent to which each tribe has been captured by the concept of self-interest. After arguing that this fixation has caused—and is likely to continue to cause—significant harm to our economy, the... View Details
Keywords: Sean Silverthorne
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

emerges: participants reject the intention principle and embrace either the principle of utilitarianism, which favors action in both problems, or the action principle, which rejects action in both problems. In subsequent studies, we find that when required to choose... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2016
  • First Look

August 2, 2016

to first dates, people frequently experience performance anxiety. And when experienced immediately before or during performance, anxiety harms performance. Across a series of experiments, we explore the efficacy of a common strategy that... View Details
Keywords: Sean Silverthorne
  • 15 Aug 2011
  • Research & Ideas

A New Model for Business: The Museum

curation—showing competitors' prices—than would a company whose products and services are easier to evaluate. Call it enlightened self-interest. I don't think we can expect manufacturers and retailers to change in ways that will harm... View Details
Keywords: by Carmen Nobel
  • 11 Oct 2004
  • Research & Ideas

Four Ways to Create Lasting Change

change initiative more recently? What were the main customer service problems that were harming the company? And what did the "Mystery Shopper" component reveal? A: In the late 1990s, the company's comparable-store sales gains... View Details
Keywords: by Martha Lagace
  • 19 Apr 2011
  • First Look

First Look: April 19

design "path" both advance and impede absorptive capacity. Changes in path allow rapid experience with alternative ideas, and this eventually aids adoption and invention capacity. However, these changes temporarily harm the... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

Despite the importance and difficulty of delivering just, compassionate treatment when it is most needed—when necessarily harming another person—little research has focused on those who must do so. Using qualitative data from 111... View Details
Keywords: Martha Lagace
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

otherwise be observed. We also find that legal attacks result in less sharing, harming p2p networks and helping sustain high prices. In any case, we do not expect p2p file sharing networks to disappear anytime soon. So far, they have... View Details
Keywords: by Sean Silverthorne; Music
  • 14 Jan 2014
  • First Look

First Look: January 14

show that independent retailers were actually harmed by the creation of entry barriers against large stores. Instead of simply reducing the number of new large stores entering a market, the entry barriers created the incentive for large... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2009
  • First Look

First Look: September 29

than gains psychologically. To reduce this harmful consequence of loss aversion, we propose a new type of policy-bundling technique in which related bills that have both costs and benefits are combined. Using a laboratory study, we... View Details
Keywords: Martha Lagace
  • 28 Aug 2012
  • First Look

First Look: August 28

novel experimental design. In line with predictions, we find that information on the popularity of policy choices is beneficial when a minority of voters is biased but harmful when a majority is biased. In theory, information on the... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

pharmaceutical division and a diagnostic division. The company's antiviral drug Tamiflu dominates the market for prevention and treatment of seasonal influenza (flu). Tamiflu, however, could also play an important role in responding to the first wave of a pandemic... View Details
Keywords: Martha Lagace
  • 01 Jul 2014
  • First Look

First Look: July 1

antecedent of successful problem solving may harm the other. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-075.pdf   Cases & Course Materials Harvard Business School Case 814-100 Clef Company: Turnover... View Details
Keywords: Carmen Nobel
  • 26 Jul 2004
  • Research & Ideas

A Better Way to Negotiate: Backward

negotiations be secret or open, separate or collective? How can you avoid being harmed by the sequencing tactics of others? Here's some advice: Study Patterns Of Influence And Deference Would-be coalition builders learn quickly that... View Details
Keywords: by James K. Sebenius
  • 04 Oct 2016
  • First Look

October 4, 2016

who tell the truth, negotiators who palter are likely to claim additional value but increase the likelihood of impasse and harm to their reputations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51679 Growth Through... View Details
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

victim of wrongdoing or the actual harm caused. Yet in four laboratory studies, we show that these factors have a systematic effect on how people judge the ethicality of the perpetrator of an unethical action. Specifically, we find that... View Details
Keywords: Sean Silverthorne
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