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Show Results For
- All HBS Web
(500)
- People (1)
- News (158)
- Research (294)
- Events (2)
- Multimedia (10)
- Faculty Publications (166)
- 12 May 2003
- Research & Ideas
How Hot is the “Hot Spot” Business?
future Wi-Fi users, those who access wireless services with their PDAs. For example, imagine a trip to the grocery store where you pull out your PDA to download your shopping list and store coupons, all being delivered via a local... View Details
- 25 May 2021
- Blog Post
The Surprising Power of Nostalgia at Work
to an ordinary autobiographical memory, like grocery shopping or driving to work) increased their desire to pursue social goals such as forming deep relationships and made them more confident that they could successfully achieve those... View Details
Keywords: All Industries
- 01 Dec 2009
- News
Seven Honored with Alumni Achievement Award
see her through kindergarten. Now she’s in high school. What was your first job? Grocery store cashier, at 14. It made me want to go to college. Who inspires you? Lance Armstrong. He’s really raised cancer awareness. View complete... View Details
- 07 Oct 2008
- First Look
First Look: October 7, 2008
the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time (revised) Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract How do decisions made for tomorrow or two days in the future differ from... View Details
Keywords: Martha Lagace
- 12 Apr 2004
- Research & Ideas
What Great American Leaders Teach Us
the war ended, Phillips was well positioned to meet the pent-up needs of consumers. His counterpart, Clarence Saunders, who founded Piggly Wiggly, was a consummate Mold-Breaker. He fundamentally revolutionized grocery shopping by... View Details
Keywords: by Sean Silverthorne
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
pressed pleats? Krasnow worked at General Foods for two years, developing fast-food products for the home kitchen. Then he joined the Jewel Companies, a food retailer, first bagging groceries at a Star Market in Cambridge, and later... View Details
Keywords: by John S. Rosenberg
- 05 Oct 2021
- Blog Post
First-Gen Voices: Eric Westphal on Tapping into the Global Alumni Network & Making a Difference Across Borders
years were spent in Brazil where his parents owned and operated a grocery store that they started from a garage and built into a successful small business. After twenty years, the business was forced to close and Westphal’s parents had to... View Details
- 10 May 2022
- News
Alumni Achievement Awards 2022
in his big leather chair and knew I wanted to be in business someday. Those visits entered my DNA.” Culture shock: “My HBS study group had a good laugh when we went grocery shopping together. I was absolutely overwhelmed by choosing from... View Details
- 01 Feb 1999
- News
All in the Family
York Times Company, for example)-and also the most vulnerable (witness Canada's Steinberg's grocery store chain, which succumbed to family infighting). Howard H. Stevenson, HBS's Sarofim-Rock Professor of Business Administration and an... View Details
Keywords: Marguerite Rigoglioso
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
in some cases, less finished-product testing. Outsourcing food safety testing A growing number of food manufacturers, grocery stores, and restaurants are choosing to outsource some or all of their food testing—and in many cases, they are... View Details
- 03 Mar 2014
- HBS Case
Decommoditizing the Canned Tomato
Consumers in the United States are so increasingly into fresh, local, and carbon neutral that if someone figured out how to grow a tomato that could walk itself to the grocery store, they'd be a millionaire. So why is Mutti S.p.a., a... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
president and CEO of grocery chain Stop & Shop. In 2007, certain brands of pet food manufactured in China and sold at several locations were found to be contaminated with melamine. Many pets became sick, and some even died. Through it... View Details
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
to provide insights. Sean Silverthorne: What has been the impact of the FDA in daily life over the last 100 years? Without the FDA, what would change about how we live our lives? Arthur A. Daemmrich: Picture yourself walking into a View Details
- 09 Mar 2023
- News
Four Alumni Clubs Mark Milestone Year
Interest Group (SIG) on real estate investing in the fast-growing Dallas/Fort Worth market, several group tours behind the scenes of Texas companies such as Central Market, a major local grocery chain, and Chip and Joanna Gaines' Magnolia... View Details
Keywords: Margie Kelley
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
of a category, that starts to create trouble. Amazon already has a significant percentage of almost every category except groceries and hardware. If ecommerce gets to 10, 15, or 20 percent of a category, your business is in real, serious... View Details
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
Aversion in Queues By: Buell, Ryan W. Abstract—This paper investigates whether people exhibit last place aversion in queues and its implications for their experiences and behaviors in service environments. An observational analysis of customers queuing at a View Details
Keywords: Sean Silverthorne
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
traditional firms. "Some products like electronics you don't mind waiting a few days for Amazon to deliver—others like fresh groceries you need it now, in the store ," says Teixeira. "It's unlikely people will ever decouple showrooming... View Details
Keywords: by Michael Blanding
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
fulfillment of basic needs, such as Consumer Product Goods and apparel basics, is growing. With customers increasingly ordering these and other products online, potential shoppers have fewer reasons to leave their homes, and the clothing store collocated with the... View Details
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
made each week to the grocery store, druggist, or dry cleaners. The Lauders hoped to use the novelty and leisurely enjoyment that women connected with upscale department stores to demonstrate their products and stimulate impulse buying.... View Details
- 26 Aug 2020
- News
What the Climate Change Movement Can Learn from the Pandemic
our credit card or for users who choose not to connect a card and would prefer to answer questions instead. How do we make those estimates more accurate or how do we account for things like the fact that a grocery bill should be... View Details