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  • 26 Mar 2019
  • Working Paper Summaries

Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

Keywords: by Michelle A. Shell and Ryan W. Buell; Health
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

behavior through reputational or status incentives. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55333 forthcoming Review of Corporate Finance Studies Short-Termism and Capital Flows By: Fried, Jesse M., and Charles... View Details
Keywords: Dina Gerdeman
  • 03 Feb 2015
  • First Look

First Look: February 3

disseminating information about peer behavior on savings. Low-saving employees received simplified plan enrollment or contribution increase forms. A randomized subset of forms stated the fraction of age-matched coworkers participating in... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

worries do not apply for the vast majority of the players, they add. The results suggest that companies generate revenue by exploiting behavioral biases of whales, leading them to overspend on loot boxes. Given the concentration of... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
  • 07 Jul 2010
  • First Look

First Look: July 7

Exchanges, June 10, 2010 An abstract is unavailable at this time. Read the article: http://www.world-exchanges.org/news-views/views/integrated-reports-voluntary-filing   Working PapersFrom Russia with Love: The Impact of Relocated Firms... View Details
Keywords: Martha Lagace
  • 2011
  • Working Paper

From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America

By: Marion Fourcade and Rakesh Khurana
As the main producers of managerial elites, business schools represent strategic research sites for understanding the formation of economic practices and representations. This article draws on historical material to analyze the changing place of economics in American... View Details
Keywords: Economics; Practice; Business Education; Labor and Management Relations; Decision Making; Management Analysis, Tools, and Techniques; Change; Governing Rules, Regulations, and Reforms; Finance; Knowledge; Production; Business Conglomerates; Education Industry; United States
Related
  • Web

Entrepreneurial Management - Faculty & Research

entrepreneurial activity in start-ups and established firms by examining the antecedents and consequences of various forms of entrepreneurial opportunity identification and opportunity pursuit for individuals, organizations, and... View Details
  • May 2024
  • Article

Design of Off-Grid Lighting Business Models to Serve the Poor: Field Experiments and Structural Analysis

By: Bhavani Shanker Uppari, Serguei Netessine, Ioanna Popescu and Rowan P. Clarke
A significant proportion of the world's population has no access to grid-based electricity and so relies on off-grid lighting solutions. Rechargeable lamp technology is gaining popularity as an alternative off-grid lighting model in developing countries. In this paper,... View Details
Keywords: Technological Innovation; Developing Countries and Economies; Consumer Behavior; Poverty; Logistics; Business Model; Utilities Industry
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  • Article

Turbulent Stability of Emergent Roles: The Dualistic Nature of Self-Organizing Knowledge Co-Production

By: Ofer Arazy, Johaness Daxenberg, Hila Lifshitz - Assaf, Oded Nov and Irene Gurevych
Increasingly, new forms of organizing for knowledge production are built around self-organizing co-production community models with ambiguous role definitions. Current theories struggle to explain how high-quality knowledge is developed in these settings and how... View Details
Keywords: Wikipedia; Knowledge Production; Organizational Structure; Knowledge; Information Publishing
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  • 04 Oct 2011
  • First Look

First Look: October 4

emergence or change. Yet the question of identity endurance is equally puzzling. Relying primarily on the analysis of 309 internal bulletins produced at a French aeronautics firm over almost fifty years, we theorize a link between... View Details
Keywords: Sean Silverthorne
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

Whether this would be enough to stop the trend was a matter of much debate. Meanwhile, the industry continued to consolidate. In 2004, Sony Music and BMG, the third- and fifth-largest record firms at the time, merged to form Sony BMG.... View Details
Keywords: Martha Lagace
  • Web

Podcast - Business & Environment

explore the innovation, behavioral science, and regulations shaping the market for reusable containers for take-out food and beverages. Fabian shares how Vytal is tackling packaging waste by building a reusable container system for... View Details
  • Web

South Asia - Global

India for an 'Immersion for One' organized by the HBS India Research Center. Events in Pune, Delhi, and Kolkata highlighted her research on “The CEO Factor” examining how CEO characteristics influence corporate behavior and governance.... View Details

    W. Earl Sasser

    Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details

    Keywords: airline; automotive; banking; broadcasting; communications; construction; credit card; education industry; entertainment; fast food; hotels ＆ motels; insurance industry; marketing industry; oil ＆ gas; restaurant; retailing; service industry; sports; tourism; transportation
    • 17 Jan 2017
    • First Look

    First Look at New Research: January 17

    Globalization and Business Applications Globalization in Historical Perspective By: Ghemawat, Pankaj, and Geoffrey Jones Abstract—This chapter explores the role that firms have played over time in promoting international trade and... View Details
    Keywords: Sean Silverthorne
    • December 2010
    • Article

    The Case for Professional Boards

    By: Robert C. Pozen
    When the world's largest financial institutions had to be rescued from insolvency in 2008, many experts laid the blame at the feet of corporate boards. But insufficient board oversight is a problem that had supposedly been solved in 2002. As the United States... View Details
    Keywords: Financial Institutions; Insolvency and Bankruptcy; Governing and Advisory Boards; Failure; Accounting Audits; Quality; Behavior; Legal Liability; Experience and Expertise; Corporate Governance; Governance Controls; Performance Effectiveness; United States
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    • 2012
    • Working Paper

    Do Market Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption

    By: Kristina S. McElheran
    This paper explores the relationship between market position and business process innovation. Prior research has focused on the alignment between new technologies and the internal capabilities of firms to pursue them. I extend the investigation to include external... View Details
    Keywords: Investment; Technological Innovation; Leadership; Business Processes; Behavior; Motivation and Incentives; Technology Adoption; Manufacturing Industry; United States
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    • 01 Sep 2023
    • News

    Money Does Grow on (Family) Trees

    For 17 years, Andre Kearns (MBA 1999) has been tracing his family tree. One by one, he has added branches, grounding himself in a long and sometimes complicated lineage. Through family stories, forgotten heirlooms, and vital records, Kearns has traveled back through... View Details
    Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information
    • 28 Jul 2006
    • Research & Ideas

    Meeting China’s Need for Management Education

    business there? What should they watch out for? What opportunities are ripe for exploration? A: In all areas of greater China, understanding the local systems, the role of government regulation, and the behavior of suppliers, customers,... View Details
    Keywords: by Sean Silverthorne; Education
    • 03 Oct 2018
    • HBS Seminar

    Chad Syverson, University of Chicago Booth School of Business